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antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable

4 edits

Do these results look from a new bundled $89.99 service?

Hi all.

TWC technicians (nice to be the first appointment at 8:30 AM PDT and he was early (always be the first one to avoid them being late! He finished it under 1.5 hours with mostly one guy [nice!]) just came to install cable digital TV, Internet, and digital phone (bundled $89.99 promotion) in a new house with its existing coax cables and new hardwares.

How do these 192.168.100.1 bundled box (Internet and digital phone modem) results look so far? We couldn't use many splitters (technician's device showed signal readings for 109 channels and 705 MHz that went low as -11, -9, etc. dBmv!) due to very long existing (folks didn't want to bring in a new coax line so bye bye OTA to two bedrooms) coax cable lines. Two different speed test web sites were fast (standard 10/1):

RF Parameters
Downstream
Freq/Power: 699.000 MHz -6 dBmV (have seen it go low as -7 dBmV though)
Signal to Noise Ratio: 35 dB
Modulation: QAM256
Upstream
Freq/Power: 23.300 MHz 40 dBmV
Channel Type: DOCSIS 2.0 (ATDMA)
Symbol Rate: 5120 kSym/sec
Modulation: QAM16

Status
System Uptime: 0 days 0h:43m:42s
Computers Detected: 1
CM Status: Telephony-AC Power Iso OFF Reg Complete
Time and Date: SAT AUG 04 17:26:40 2012

CM Hardware Information
System: ARRIS DOCSIS 2.0 / PacketCable 1.0 Touchstone Telephony Modem HW_REV: 02
VENDOR: Arris Interactive, L.L.C.
BOOTR: 6.03
SW_REV: 6.1.77D.D11PLUS
MODEL: TM502G
Product Type: 00000006 010a3aa2
Product Release: 00000002
Flash Part: MX29LV320BTC
Download Revision: 2
Firmware Revision: 6.1.77D.D11PLUS
Serial Number: [deleted]
Battery Charger FW Rev: 02.21

MTA Hardware Information
Mta Serial Number [deleted]
Mta Type Identifier pktc1.5:05220101010201020901010B0A010305060708090A0B0C0C01000D010110010912020007

Firmware Build and Revisions
Firmware Name: TS060177D_031610_MODEL_4_5_D11PLUS
Firmware Build Time: Tue Mar 16 17:38:15 EDT 2010

DOCSIS(CM) Events
Date Time Event ID Event Level Description
2/9/2012 8:21 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2/9/2012 8:21 17000400 3 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2/9/2012 8:21 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2/9/2012 8:21 17000400 3 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2/9/2012 8:21 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2/9/2012 8:21 17000400 3 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2/9/2012 8:21 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2/9/2012 8:26 20000200 3 No Ranging Response received - T3 time-out
2/9/2012 8:26 20000500 3 Started Unicast Maintenance Ranging - No Response received - T3 time-out
5/8/2012 9:27 20000200 3 No Ranging Response received - T3 time-out
5/8/2012 14:03 20000400 3 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
5/8/2012 14:03 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
5/8/2012 14:04 17000400 3 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
***** 20000200 3 No Ranging Response received - T3 time-out
***** 13000100 3 DHCP FAILED - Discover sent, no offer received
***** 20000200 3 No Ranging Response received - T3 time-out
***** 13000300 5 DHCP WARNING - Non-critical field invalid in response
8/4/2012 16:43 1040100 6 TLV-11 - unrecognized OID
8/4/2012 17:10 8010300 5 DHCP RENEW WARNING - Field invalid in response
8/4/2012 17:10 13000300 5 DHCP WARNING - Non-critical field invalid in response

PACKETCABLE(MTA) Events
Date Time Event Level Enterprise Event ID Description MAC Address Endpoint Name
1/1/1970 0:00 5 4115 7 Voice Line Loop Current Change to High, Line Number = 1 [deleted] AALN/1:/0.0.0.0
1/1/1970 0:00 5 4115 7 Voice Line Loop Current Change to High, Line Number = 2 [deleted] AALN/2:/0.0.0.0
8/4/2012 16:43 5 4115 16 MTA TFTP: Successful [deleted]
8/4/2012 16:43 5 4115 3 Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS [deleted]
8/4/2012 16:43 3 4115 14 Power Supply Telemetry Log - TELEMETRY NORMAL [deleted]
8/4/2012 16:43 5 4115 34 Loop Voltage Mgmt: Policy Change to 3 [deleted]
8/4/2012 16:43 5 4115 26 MTA PROV: Successful! 00:15:CE:20:E6:26 [deleted]

CM State: Telephony-AC Power Iso OFF Reg Complete
Complete Docsis-Downstream Scanning
Complete Docsis-Downstream Ranging
Complete Docsis-Upstream Ranging
Complete Docsis-DHCP
Complete Docsis-TFTP
Complete Docsis-Data Reg Complete
Complete Telephony-DHCP
Complete Telephony-TFTP
Complete Telephony-Reg with Call Server
Complete Telephony-Reg Complete Line(s): 1

TOD State:
Retrieved Time of Day

BPI State:
Enabled - Authorized BPI Status

DHCP Attempts to obtain CM IP Address:
5 Attempt(s)

Market State:
North America Market

Power Supply Telemetry:
Battery Port Battery Operational Status Battery Part Number
1 TELEMETRY NORMAL 718003

Battery Serial Number:
Battery Port 1 Pack Serial Number: [deleted]

RIP Status: RIP not provisioned
(what is this?)

Is it me or does 192.168.100.1 doesn't like to be refreshed/reloaded and accessed a lot stops responding to my web browser for a few minutes)? I don't have a wireless router yet. I will add those later. I just wanted to be sure cable stuff work.

One room's HDTV DVR looks good too. I will have to learn how to use it. It shouldn't be hard. Also, digital phone worked (TWC called with a survey already). HDTV picture's quality is not good as OTA's though (spoiled!). Maybe it is because of composite cables (red, yellow, and white) instead of HDMI? Sheesh, too many channels now (will probably downgrade when its year promotion ends). :P

Thank you in advance.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5

1 edit
Hmm, we tried a two way splitter again behind the coax cable outlet and got -11 to -13 dBmV. Everything seems OK so far. Now, two bedrooms can get cable TV.


Jabbu
Premium
join:2002-03-06

1 recommendation

reply to antdude
RIP = static IP

Signal looks fine, I would guess you are near or at the end of the cable line (pole to pole)


Suit Up

join:2003-07-21
Los Angeles, CA

1 recommendation

reply to antdude
I've got the same modem with similar signal levels. It's been working fine for me for months.

TWC HD is not going to look as good as OTA HD no matter what connection you use because TWC puts 3 HD feeds on one channel so they have to re-encode the video at a lower bitrate to make them all fit.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable
reply to Jabbu
said by Jabbu:

RIP = static IP

Signal looks fine, I would guess you are near or at the end of the cable line (pole to pole)

Ah. It's a very big house in a rural ranch area on small mountains/giant hills. Yes, there are poles on the streets. Cable lines on the private streets/roads are underground though.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable
reply to Suit Up
said by Suit Up:

I've got the same modem with similar signal levels. It's been working fine for me for months.

TWC HD is not going to look as good as OTA HD no matter what connection you use because TWC puts 3 HD feeds on one channel so they have to re-encode the video at a lower bitrate to make them all fit.

So, it's not worth getting HDMI over composite cables then? Darn! I was hoping a slightly better picture with HDMI. I already miss OTA. :P


Suit Up

join:2003-07-21
Los Angeles, CA
HDMI will just help you see the compression better.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable

1 edit
said by Suit Up:

HDMI will just help you see the compression better.

LOL! :O

I wished TWC and other cable companies would do better with their HD video feeds.


mackey
Premium
join:2007-08-20
kudos:13
reply to antdude
said by antdude:

So, it's not worth getting HDMI over composite cables then?

Assuming you really do mean composite (and not component), then yes, HDMI will be MUCH better as composite cannot carry HD signals. If the source is progressive and not interlaced, using composite also interlaces the signal causing your TV to then need to deinterlace it.

While TWC does recompress the video, spend the $3 on a HDMI cable before writing the PQ off. As it's a digital signal, don't bother buying an expensive "high quality, gold/platinum/unobtanium plated" cable as it will just be a waste of money and will not work any better then a cheap cable.

/M


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable

1 edit
said by mackey:

said by antdude:

So, it's not worth getting HDMI over composite cables then?

Assuming you really do mean composite (and not component), then yes, HDMI will be MUCH better as composite cannot carry HD signals. If the source is progressive and not interlaced, using composite also interlaces the signal causing your TV to then need to deinterlace it.

While TWC does recompress the video, spend the $3 on a HDMI cable before writing the PQ off. As it's a digital signal, don't bother buying an expensive "high quality, gold/platinum/unobtanium plated" cable as it will just be a waste of money and will not work any better then a cheap cable.

/M

TWC guy connected new cables (red, white, and yellow colors). The picture edges show some blurriness and double edges too compared to clear OTA. I did not see any interlaced horizontal lines.


Jabbu
Premium
join:2002-03-06
WTF, I thought you meant component. You'll go from a 80s pic to today's pic going from composite cables to component/hdmi.

Component = red/green/blue for pic red/white for audio.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable
said by Jabbu:

WTF, I thought you meant component. You'll go from a 80s pic to today's pic going from composite cables to component/hdmi.

Component = red/green/blue for pic red/white for audio.

OK, I will just go to HDMI directly for the latest, single cable (tired of having multiple cables!), and best quality (blurry videos sucks after seeing OTA HD with it!). I still can't believe TWC gave me old school cables with its leased new Motorola DCX3400 DVR and new 22" Samsung HDTV.


Suit Up

join:2003-07-21
Los Angeles, CA

1 edit
reply to antdude
Oh good catch mackey. I thought he said component. Sorry about that. Definitely get the HDMI rather than using composite.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable

1 edit
said by Suit Up:

Oh good catch mackey. I thought he said component. Sorry about that. Definitely get the HDMI rather than using composite.

OK, I just got a bundled package that has two 9' HDMI cables (also supports 3D, BR, ethernet, etc.) and a cleaner from WireLogic (WireLogic.us). It looks similiar to »www.amazon.com/WireLogic-HDTV-Et···42FFO1O/ ... I hope these are good! I will try them later.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
Reviews:
·Time Warner Cable

1 edit
OK. I am a dork and failed, but then what did you expect from a newbie? :P

TWC technicians did give me component cables (three white cables with red, green, and blue ribbons (RGB) on their ends [also gave me two black audio cables -- stereo to my HDTV's internal speakers I assume?], not red, yellow, and white). I have been using composite cables for too long (still used them with my VCR, CRT TVs, and DTV Pals). I disconnected them and tried one of my new HDMI cables. It worked and picture was way clearer (still not good as OTA though but good enough from cable compressions). Wait, weren't these RGB components supposed to be clear too?

However, the aspect picture ratios were wrong on some channels. I saw croppings, squishes, etc. I found out that there are SD and HD channels (e.g., 402 for KCBS-HD and 2 for KCBS-SD!). Why have both? I had to fiddle with that with the HDTV. I think I finally got them right. It was weird that some chnanels had wrong picture aspect ratios and croppings even if I had the correct channels. I hope I got those fixed. :O

Anyways, this is an Internet subforum so all TV discussions are in my »Just got $89.99 bundled package & have TV newbie questions! thread.

Also, my parents finally got their first monthly bills from last week's installation. Wow, $129.39 (lots of confusing installations, fees, taxes, and credits). Heh, good thing I only had to pay my old one for $52.99 and no lame fees (e.g., cable modem's $2.50).