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BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:163
reply to breynolds

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Yup

breynolds

join:2012-02-15
Melbourne, FL
The lady didn't know what I meant by an "M Box". She thought maybe that was the boxes that have "MOCA" printed on the cover over the CableCARD.

She gave me a Samsung SMT-H3262. Is that what you intended?
--
Brian Reynolds, Melbourne, Florida


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:163
reply to breynolds
Yup that will work

breynolds

join:2012-02-15
Melbourne, FL

1 edit
Hey BHNtechXpert, I just found the logs for the tuner... and they don't show channel 1770 coming down in the channel map.

Can you help with that?

EDIT: To clarify, I think that channel 1770 is not subscribed on my CableCARD's (I have two)... and I think it should be.
--
Brian Reynolds, Melbourne, Florida


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:163
said by breynolds:

Hey BHNtechXpert, I just found the logs for the tuner... and they don't show channel 1770 coming down in the channel map.

Can you help with that?

EDIT: To clarify, I think that channel 1770 is not subscribed on my CableCARD's (I have two)... and I think it should be.

Try rebooting. My CC's here picked it up no problem. Just checked.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~


breynolds

join:2012-02-15
Melbourne, FL
No go. I tried power cycling the tuners and the tuning adapters, then I told Media Center to do another channel scan and get the latest guide listings. The channel still does not appear.

The Samsung STB receives the channel, but as you can imagine, we miss the FFWD/RWD and recording capability of Media Center.

Should I start a thread in the BHN private forum? I'd like to get this channel working on the CableCARD. Is this channel part of a package that I don't subscribe to? I asked a friend in Palm Bay who also has a Media Center PC check his... and he doesn't get 1770 either. But others around the country (not necessarily on BHN) get the 3D Olympic channel just fine in Media Center.
--
Brian Reynolds, Melbourne, Florida

breynolds

join:2012-02-15
Melbourne, FL
reply to BHNtechXpert
Anybody home?

breynolds

join:2012-02-15
Melbourne, FL
reply to BHNtechXpert
Never mind. The fine folks at www.thegreenbutton.tv helped me get it working.
--
Brian Reynolds, Melbourne, Florida


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:163
reply to breynolds
Glad you got it working. As I stated above I can't help you with the specific of the Silicon Dust or Ceton issues unless they are from our side of the operational equation neither of which applies in this case.

breynolds

join:2012-02-15
Melbourne, FL

4 edits
That's correct this time... my CableCARD had the correct subscription information. I'm glad I didn't need to spend a bunch of time on the phone with a BHN rep. That is always painful. But, I must mention the BS I was fed at the start... when they told me that CableCARD is not a 3D-capable technology. Once again, you guys need to inform your people. The Samsung STB that I received has a CableCARD installed in it... so obviously, CableCARD can support 3D video (at least in top/bottom and side-by-side).

In this case, Microsoft has failed to update their guide info. Their EPG data comes from Zap2It. Zap2It's data is correct for channel 1770, but MS has failed to update the Media Center EPG with that info for my ZIP code (and also for a friend of mine who lives in Palm Bay).

I can now view the 3D content on channel 1770 in Media Center, but I don't have any EPG data. I can do manual recordings for now.

On a different note... I'm currently watching some of the free 3D VOD content via the STB I got from BHN. The content is beautiful. I'm surprised how little difference there is in the resolution of top/bottom content and the frame packing content on 3D BluRays. I'm wondering why NBC chose to transmit the Olympics in side-by-side instead of top/bottom... because top/bottom is much better.

Still, the guide on the STB is severely lacking in detail and resolution on the STB compared to the much better guide in Media Center. I get a lot more information in Media Center (synopsis, cast/crew, etc) and the guide simply looks better in Media Center.
--
Brian Reynolds, Melbourne, Florida


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:163
reply to breynolds
When and IF the BHN user base increases usage of the SD or Ceton products I will go out and bring them inhouse for troubleshooting purposes. Right now we're talking about so few of you I can count you on two hands that I am personally aware of...that isn't justification for the investment quite yet. But I'm keeping tabs on you guys and when the time is right no worries I will have everything in front of me.

In the meantime there will be times when I bow out of the fight on some of these things as really they need to support their own products. I realize you guys like to come to one source for help and I really appreciate the trust you have in me but we have to be realistic about these things.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~


breynolds

join:2012-02-15
Melbourne, FL
Sure, I understand that. In this case, it turned out to be Microsoft's fault. They get their guide data from Zap2It... and the Zap2It website was correct. This means that Microsoft failed to send the guide data to me, and that's why the channel did not get automatically added to my EPG.

The tech who originally setup my CableCARD back in March 2011 told me that his boss had a Ceton card that was purchased by BHN for training purposes. Now that the Ceton's price has come way down, and the availability of competing products from SiliconDust and Hauppauge... I think that will make Media Center slowly become more popular... but probably never mainstream.

Either way, I appreciate having someone like you who knows what he's talking about. I just wish the telephone and store-front reps knew more about CableCARD.
--
Brian Reynolds, Melbourne, Florida