OS and Software > Microsoft Help > [Exchange] Cannot get autodiscover to work

[Exchange] Cannot get autodiscover to work

Testing RPC/HTTP connectivity.

The RPC/HTTP test failed.

Test Steps

ExRCA is attempting to test Autodiscover for administrator@exchangeservertest.com.

Testing Autodiscover failed.

Test Steps

Attempting each method of contacting the Autodiscover service.

The Autodiscover service couldn't be contacted successfully by any method.

Test Steps

Attempting to test potential Autodiscover URL »exchangeservertest.com/AutoDisco···over.xml

Testing of this potential Autodiscover URL failed.

Test Steps

Attempting to resolve the host name exchangeservertest.com in DNS.

The host name resolved successfully.

Additional Details

IP addresses returned: 69.195.139.220

Testing TCP port 443 on host exchangeservertest.com to ensure it's listening and open.

The port was opened successfully.

Testing the SSL certificate to make sure it's valid.

The SSL certificate failed one or more certificate validation checks.

Test Steps

ExRCA is attempting to obtain the SSL certificate from remote server exchangeservertest.com on port 443.

ExRCA successfully obtained the remote SSL certificate.

Additional Details

Remote Certificate Subject: CN=mail, Issuer: CN=mail.

Validating the certificate name.

Certificate name validation failed.

Tell me more about this issue and how to resolve it

Additional Details

Host name exchangeservertest.com doesn't match any name found on the server certificate CN=mail.

Attempting to test potential Autodiscover URL »autodiscover.exchangeservertest.···over.xml

Testing of this potential Autodiscover URL failed.

Test Steps

Attempting to resolve the host name autodiscover.exchangeservertest.com in DNS.

The host name resolved successfully.

Additional Details

IP addresses returned: 69.195.139.220

Testing TCP port 443 on host autodiscover.exchangeservertest.com to ensure it's listening and open.

The port was opened successfully.

Testing the SSL certificate to make sure it's valid.

The SSL certificate failed one or more certificate validation checks.

Test Steps

ExRCA is attempting to obtain the SSL certificate from remote server autodiscover.exchangeservertest.com on port 443.

ExRCA successfully obtained the remote SSL certificate.

Additional Details

Remote Certificate Subject: CN=mail, Issuer: CN=mail.

Validating the certificate name.

Certificate name validation failed.

Tell me more about this issue and how to resolve it

Additional Details

Host name autodiscover.exchangeservertest.com doesn't match any name found on the server certificate CN=mail.

Attempting to contact the Autodiscover service using the HTTP redirect method.

The attempt to contact Autodiscover using the HTTP Redirect method failed.

Test Steps

Attempting to resolve the host name autodiscover.exchangeservertest.com in DNS.

The host name resolved successfully.

Additional Details

IP addresses returned: 69.195.139.220

Testing TCP port 80 on host autodiscover.exchangeservertest.com to ensure it's listening and open.

The port was opened successfully.

ExRCA is checking the host autodiscover.exchangeservertest.com for an HTTP redirect to the Autodiscover service.

ExRCA failed to get an HTTP redirect response for Autodiscover.

Additional Details

An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response:

Attempting to contact the Autodiscover service using the DNS SRV redirect method.

ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.

Test Steps

Attempting to locate SRV record _autodiscover._tcp.exchangeservertest.com in DNS.

The Autodiscover SRV record wasn't found in DNS.

Tell me more about this issue and how to resolve it

reply to MJimLay