I have a Linksys IP phone SPA942 which has a problem. Every time i connect to a power cable all the lights in the phone glows and goes off except the mute which is always glowing red and never goes off!.
Even when i connect a internet cable to configure an extension( via Web access ) the status of the phone never changes. Mute button is ON as it is. Even after changing the network settings from DHCP to static so that i can manually enter my IP address, there is no change what so ever. It is same as it is even the internet cable is connected or not.
When i check the phone status it says Tx:4P and Rx:0P.
I used both POE and power adapter. In POE connection, phone is not getting its power but in power adapter phone is getting its power source as i can go into settings,etc.
I did factory reset several times no luck
Is this a hardware issue?
Please guide me so that i can make this 140$ to work!!