Topic 'Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA' in forum 'Bright House Networks' - dslreports.com

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Wed, 08 Aug 2012 13:01:37 EDT

barnabas1969 posted : Sure, I understand that. In this case, it turned out to be Microsoft's fault. They get their guide data from Zap2It... and the Zap2It website was correct. This means that Microsoft failed to send the guide data to me, and that's why the channel did not get automatically added to my EPG.

The tech who originally setup my CableCARD back in March 2011 told me that his boss had a Ceton card that was purchased by BHN for training purposes. Now that the Ceton's price has come way down, and the availability of competing products from SiliconDust and Hauppauge... I think that will make Media Center slowly become more popular... but probably never mainstream.

Either way, I appreciate having someone like you who knows what he's talking about. I just wish the telephone and store-front reps knew more about CableCARD.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Tue, 07 Aug 2012 23:56:51 EDT

BHNtechXpert posted : When and IF the BHN user base increases usage of the SD or Ceton products I will go out and bring them inhouse for troubleshooting purposes. Right now we're talking about so few of you I can count you on two hands that I am personally aware of...that isn't justification for the investment quite yet. But I'm keeping tabs on you guys and when the time is right no worries I will have everything in front of me.

In the meantime there will be times when I bow out of the fight on some of these things as really they need to support their own products. I realize you guys like to come to one source for help and I really appreciate the trust you have in me but we have to be realistic about these things.
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Tue, 07 Aug 2012 23:15:06 EDT

barnabas1969 posted : That's correct this time... my CableCARD had the correct subscription information. I'm glad I didn't need to spend a bunch of time on the phone with a BHN rep. That is always painful. But, I must mention the BS I was fed at the start... when they told me that CableCARD is not a 3D-capable technology. Once again, you guys need to inform your people. The Samsung STB that I received has a CableCARD installed in it... so obviously, CableCARD can support 3D video (at least in top/bottom and side-by-side).

In this case, Microsoft has failed to update their guide info. Their EPG data comes from Zap2It. Zap2It's data is correct for channel 1770, but MS has failed to update the Media Center EPG with that info for my ZIP code (and also for a friend of mine who lives in Palm Bay).

I can now view the 3D content on channel 1770 in Media Center, but I don't have any EPG data. I can do manual recordings for now.

On a different note... I'm currently watching some of the free 3D VOD content via the STB I got from BHN. The content is beautiful. I'm surprised how little difference there is in the resolution of top/bottom content and the frame packing content on 3D BluRays. I'm wondering why NBC chose to transmit the Olympics in side-by-side instead of top/bottom... because top/bottom is much better.

Still, the guide on the STB is severely lacking in detail and resolution on the STB compared to the much better guide in Media Center. I get a lot more information in Media Center (synopsis, cast/crew, etc) and the guide simply looks better in Media Center.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Tue, 07 Aug 2012 19:35:35 EDT

BHNtechXpert posted : Glad you got it working. As I stated above I can't help you with the specific of the Silicon Dust or Ceton issues unless they are from our side of the operational equation neither of which applies in this case.

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Tue, 07 Aug 2012 14:57:47 EDT

barnabas1969 posted : Never mind. The fine folks at www.thegreenbutton.tv helped me get it working.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Tue, 07 Aug 2012 14:10:31 EDT

barnabas1969 posted : Anybody home?

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 21:31:08 EDT

barnabas1969 posted : No go. I tried power cycling the tuners and the tuning adapters, then I told Media Center to do another channel scan and get the latest guide listings. The channel still does not appear.

The Samsung STB receives the channel, but as you can imagine, we miss the FFWD/RWD and recording capability of Media Center.

Should I start a thread in the BHN private forum? I'd like to get this channel working on the CableCARD. Is this channel part of a package that I don't subscribe to? I asked a friend in Palm Bay who also has a Media Center PC check his... and he doesn't get 1770 either. But others around the country (not necessarily on BHN) get the 3D Olympic channel just fine in Media Center.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 19:50:07 EDT

BHNtechXpert posted :

said by barnabas1969:

Hey BHNtechXpert, I just found the logs for the tuner... and they don't show channel 1770 coming down in the channel map.

Can you help with that?

EDIT: To clarify, I think that channel 1770 is not subscribed on my CableCARD's (I have two)... and I think it should be.

Try rebooting. My CC's here picked it up no problem. Just checked.
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 16:49:44 EDT

barnabas1969 posted : Hey BHNtechXpert, I just found the logs for the tuner... and they don't show channel 1770 coming down in the channel map.

Can you help with that?

EDIT: To clarify, I think that channel 1770 is not subscribed on my CableCARD's (I have two)... and I think it should be.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 15:43:52 EDT

BHNtechXpert posted : Yup that will work :)

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 15:26:36 EDT

barnabas1969 posted : The lady didn't know what I meant by an "M Box". She thought maybe that was the boxes that have "MOCA" printed on the cover over the CableCARD.

She gave me a Samsung SMT-H3262. Is that what you intended?
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 14:19:14 EDT

BHNtechXpert posted : Yup :)

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 14:07:27 EDT

barnabas1969 posted : OK, thanks. I don't need a DVR, so hopefully an "M box" is just a plain old STB.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 14:04:43 EDT

BHNtechXpert posted : No...the agent will know what that means :)

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 13:51:37 EDT

barnabas1969 posted : By "M", I assume you mean Motorola?
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 13:22:59 EDT

BHNtechXpert posted : Any of the M boxes will be fine...you may not get a lot of choice and since you won't likely keep it long I wouldn't worry about it.

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 13:21:59 EDT

barnabas1969 posted : What boxes do you recommend?

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 13:17:57 EDT

BHNtechXpert posted : Make sure you tell them that is the intended use of the box please...I don't want you going there getting a box that won't do the job :)

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 13:07:38 EDT

barnabas1969 posted : Well, the solution I found looked really simple... but it didn't work. I'll just go get a cable box at the BHN store. The Olympics in 3D is just a curiosity for me... and since it will be over soon, there's not much point in stirring things up too much.

I wonder though... if it would make any difference if BHN sends a "hit" to my cable cards.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 10:39:32 EDT

BHNtechXpert posted : Very good...only problem is by the time they get done it will be over :(

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 10:36:55 EDT

barnabas1969 posted : I think I found the solution at the link below. I'll have to try it when I get home.

»www.silicondust.com/forum/viewto···?t=13100
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 10:31:49 EDT

BHNtechXpert posted :

said by barnabas1969:

I agree that it's not something you are doing. The channel is in the CableCARD's channel map... but Media Center won't add the channel. I'm pursuing the problem with the manufacturer of the tuner to see if they can help me sort it out. In the mean time, I plan to pickup an STB from the local BHN store.

Sorry I can't be of more help on this one. I have pretty much everything you can throw at me at my desk here or at home...I do not however have teh Ceton or similar devices as the volume of questions hasn't warranted the purchase yet. But everything else...sittin right here in front of me ;)
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 10:18:33 EDT

barnabas1969 posted : I agree that it's not something you are doing. The channel is in the CableCARD's channel map... but Media Center won't add the channel. I'm pursuing the problem with the manufacturer of the tuner to see if they can help me sort it out. In the mean time, I plan to pickup an STB from the local BHN store.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 08:08:06 EDT

BHNtechXpert posted :

said by barnabas1969:

Windows Media Center can play MPEG-4 (H.264) just fine. The only issue with this is on extenders for Windows Media Center... and then, the problem only exists on the D-Link, Linksys, and HP extenders. The XBox360 can play MPEG-4 in extender mode just fine... and the soon-to-be-released Ceton Echo can too.

So... the question still stands... why can't I get this channel on my system? Is it because Zap2It/Microsoft hasn't added the channel for my ZIP-code/cable-provider?

It isn't because of something we are doing. Your first place to check will be the MFR's of those devices.
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Mon, 06 Aug 2012 00:06:17 EDT

barnabas1969 posted : I suppose I should add that I can see channel 1770 in the HD HomeRun Prime setup program... but Media Center doesn't add the channel to the guide when I do a channel scan.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Sun, 05 Aug 2012 23:59:29 EDT

barnabas1969 posted : Windows Media Center can play MPEG-4 (H.264) just fine. The only issue with this is on extenders for Windows Media Center... and then, the problem only exists on the D-Link, Linksys, and HP extenders. The XBox360 can play MPEG-4 in extender mode just fine... and the soon-to-be-released Ceton Echo can too.

So... the question still stands... why can't I get this channel on my system? Is it because Zap2It/Microsoft hasn't added the channel for my ZIP-code/cable-provider?
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Sun, 05 Aug 2012 19:54:08 EDT

BHNtechXpert posted : Well that answers that....and yes the mpeg 4 on the TiVo was the concern and question I had....so issue solved....thanks Simba.

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Sun, 05 Aug 2012 19:38:19 EDT

simba1994 posted : I currently have 2 TiVo Premier boxes and both receive the 3D Olympics Channel just fine. I'm using m-cards and tuning adapters on both. I have enjoyed watching several of the events in 3D on my LG 3D TV.

There has been chatter on TiVo Community forums about only the TiVo Premier being able to receive 3D, because most cable providers push down 3D as MPEG4, not MPEG2. Don't quote me on that though.

Now for the content, it's a bit odd; very little post-production and the same 4 or 5 3D movie trailers just jammed in wherever they want. It is interesting to see the action unfold in real time (not live, but also not edited).

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Sun, 05 Aug 2012 19:13:40 EDT

BHNtechXpert posted :

said by barnabas1969:

That just doesn't make any sense. The 3D Olympics channel is side-by-side... and that is just plain old 1080i (or 720p). It doesn't require any special hardware to display the image. Even a person with a TV that cannot play 3D can see it... albeit, they can only see two almost identical pictures side-by-side, but there's no special hardware required, besides the TV itself.

If its what I think it is yes it is special and does require and m box. I won't be ale to confirm it until tomorrow. We can chat then.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Sun, 05 Aug 2012 18:16:54 EDT

barnabas1969 posted : That just doesn't make any sense. The 3D Olympics channel is side-by-side... and that is just plain old 1080i (or 720p). It doesn't require any special hardware to display the image. Even a person with a TV that cannot play 3D can see it... albeit, they can only see two almost identical pictures side-by-side, but there's no special hardware required, besides the TV itself.
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Brian Reynolds, Melbourne, Florida

Re: [CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCA

Sun, 05 Aug 2012 18:12:31 EDT

BHNtechXpert posted : It does take a special box yes. As for CCs my memory is failing me at the moment. It's been a while since I had t answer the question. For now the answer will be yes ou will need the box. I reserve the right to edit later :)

[CFL] Brighthouse CFL channel 1770 Olympics in 3D on CableCARD?

Sun, 05 Aug 2012 17:58:43 EDT

barnabas1969 posted : The Olympics are supposed to be available in 3D on Brighthouse (Central Florida) on channel 1770. Unfortunately, no matter what I do, I can't get this channel to appear on my Windows Media Center machine (using CableCARD - like a TiVo Premier).

I chatted with BHN support, and I was told that channel 1770 was only available if I have an STB. Is this true? If so, why is this channel not available to CableCARD customers?

I'm hoping that BHNTechXpert will reply.
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Brian Reynolds, Melbourne, Florida