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BliZZardX
Premium
join:2002-08-18
Toronto, ON
reply to BliZZardX

Re: [Internet] Service outage downtown toronto?

I lost sync twice overnight, now I'm on a lower profile 25/8, the SNR probably dropped below 20 dB...


antirealist

@supralink.com
No sync for >20 hours now. And I never received the promised call from a supervisor.

I'm still on the legacy $70/month unlimited plan. Is it worth waiting for Bell to fix this - which could easily take another week or so - or should I sign up for something else?


BliZZardX
Premium
join:2002-08-18
Toronto, ON
Reviews:
·WIND Mobile
If it's not running by the time you get back from your trip you should probably sign up for something else. For me there is nothing else that gives 10Mbps at this price point. I was banking on Rogers earlier but their new packages turned out to be crap.

I'm back at 26944/11328. My line was fine, it was their system that automatically downgraded me to 26944/8128. It shouldn't happen again.


antirealist

@bell.ca
Well, I was down for almost the entire day yesterday, and again this morning. Bell called yesterday, and sent round a tech, but didn't achieve anything.

This morning they called again, and wanted to send a third tech round. I said I was leaving for a week, so they said they would close the ticket and I could call them when I get back. They won't do anything in the interim.

Rather than waste any more of my time, I told them to cancel my service, and made arrangements to sign up with Rogers.