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bruintennis

join:2012-08-06
Monterey Park, CA

2 edits

U-Verse or Charter internet??? Planning to switch soon.

Hello! I'm thinking of switching to either U-Verse or Charter internet (only) and getting rid of my AT&T home phone. I'm in the Los Angeles area and was wondering which might be better for my area. U-Verse offers 6Mbps for $24.95/month or 12Mbps for $29.95/month without home phone where as Charter offers 30Mbps for $29.99/month.

AT&T has a self-install option and Charter charges $19.99 for installation. U-Verse has a monthly 250GB cap and Charter has a 250GB cap for the Plus (30Mbps) tier.

I previously used AT&T DSL and it was fine. I'm thinking of switching in the next month or so. What do you like better and why?


ArgMeMatey

join:2001-08-09
Milwaukee, WI
kudos:2
Reviews:
·voip.ms
·AT&T Midwest
·Time Warner Cable
said by bruintennis:

...getting rid of my AT&T home phone. I'm in the Los Angeles area and was wondering which might be better for my area. U-Verse offers 6Mbps for $24.95/month or 12Mbps for $29.95/month without home phone where as Charter offers 30Mbps for $29.99/month.

AT&T has a self-install option and Charter charges $19.99 for installation. U-Verse has a monthly 250GB cap and Charter has a 250GB cap for the Plus (30Mbps) tier.
...What do you like better and why?

If you're not getting UVerse TV or UVerse VoIP, unless explicitly stated otherwise in writing, AT&T will charge you $100 for the 3600 HGV VDSL internet-only modem. That is, unless you can get IP-DSLAM, and I think that modem is somewhat cheaper.

There are some circumstances where you may get a free modem (such as, they are decommissioning your local ADSL equipment, a bundle deal, they screw up the order, you go into a retail store) but don't count on it.

Also remember once you give up ADSL, you will never be able to get it back again.
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bruintennis

join:2012-08-06
Monterey Park, CA
I didn't realize AT&T was phasing out DSL and you can't get it back. I had AT&T DSL with no problems, but after my promo price ended, they wouldn't give me a better price, so I switched to DSL Extreme (they lease AT&T lines) and when I went to cancel AT&T DSL, then they offered me the promo pricing, but it was too late then since I had already signed up for DSL Extreme.

Also, I would rather not pay for the modem. Charter is having a special now where the modem is free.

UverseTech

join:2012-08-04
reply to bruintennis
you get more for your money with charter, plus the self install usually turns into a tech install = failed self install = $150, pay the $19.99 and get much faster internet.


ArgMeMatey

join:2001-08-09
Milwaukee, WI
kudos:2
Reviews:
·voip.ms
·AT&T Midwest
·Time Warner Cable
reply to bruintennis
said by bruintennis:

Also, I would rather not pay for the modem. Charter is having a special now where the modem is free.

If you don't like Charter, you can always call AT&T and ask if they will beat what Charter is offering. Just make sure they don't try to slip in the modem fee, install fees, or a 6-month promo price where Charter was giving you 12 months. And so on. In other words, check the standard terms and any add-on terms. I agree, probably not worth it.
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USNG:
16TDN2870
Find your USNG coordinates:
USNGWeb


AMDUSER
Premium
join:2003-05-28
Earth,
kudos:1
Reviews:
·AT&T U-Verse
·Time Warner Cable
reply to ArgMeMatey
said by ArgMeMatey:

If you're not getting UVerse TV or UVerse VoIP, unless explicitly stated otherwise in writing, AT&T will charge you $100 for the 3600 HGV VDSL internet-only modem. That is, unless you can get IP-DSLAM, and I think that modem is somewhat cheaper..."

Locally, in Milwaukee, if you end up with the IP-DSL service, instead of VDSL, the modem may be a rebate on it as well for about $100, [I ordered Uverse phone / IP-DSL service... and have to wait about 2 weeks for the appointment.- But they waived the install charge for me.]


mackey
Premium
join:2007-08-20
kudos:12
reply to bruintennis
Also note that AT&T requires a 1-year contract and (for IPDSLAM) charges $100 for the modem/router. There is also no such thing as "bridge mode" with their modem/router, so you're stuck using it even if you wanted to use your own.

/M

bruintennis

join:2012-08-06
Monterey Park, CA
Thanks for the insight and replies!!!

bruintennis

join:2012-08-06
Monterey Park, CA
Also looks like AT&T charges an installation fee of $149 plus $6/month for the modem (in Los Angeles).

DRNewcomb

join:2012-07-25
Long Beach, MS
reply to bruintennis
Given the scenario you outlined, I'd go with Charter. Just MHO. I'd rather deal with a regular DOCSIS cable modem than that *&$%^ U-verse RG. With some companies you'll actually get basic TV along with Internet as they have no way to block that. Don't know about Charter.

bruintennis

join:2012-08-06
Monterey Park, CA
Thanks KRNewcomb for the reply. I'm leaning towards charter because they don't have the higher installation fee ($149 compared to $19.99) and the monthly $6.00 modem lease fee.


Rangersfan

@sbcglobal.net
If you are a U-verse internet customer only, you purchase the gateway for $100 and there is no $6 monthly equipment fee. In instances, you may be able to have the installation fee waived.

If you are a U-verse TV and internet customer, the installation fee is waived; however, however the gateway used incurs the $6 monthly equipment fee.


ILpt4U
Premium
join:2006-11-12
Lisle, IL
kudos:9
Reviews:
·AT&T U-Verse
said by Rangersfan :

If you are a U-verse internet customer only, you purchase the gateway for $100 and there is no $6 monthly equipment fee. In instances, you may be able to have the installation fee waived.

If you are a U-verse TV and internet customer, the installation fee is waived; however, however the gateway used incurs the $6 monthly equipment fee.

On point 1, not always. If you are FTTP U-Verse or Pair Bonded FTTN U-Verse, there is no gateway purchase option. Even for Internet only, you must use the rented Modem/Gateway & pay the rental fee.

IPDSLAM & Single Pair FTTN U-Verse Internet only or VoIP + Internet customers buy the modem/Gateway up front for $100, and do not pay the rental fee

bruintennis

join:2012-08-06
Monterey Park, CA
How would I know which customer I would be?


AMDUSER
Premium
join:2003-05-28
Earth,
kudos:1
Reviews:
·AT&T U-Verse
·Time Warner Cable
If At&ts website only shows the Uverse Internet and U-Voice available... then you get the modem / gateway for $100

If not, [if it shows Uverse Tv, internet , and U-voice:you pay the rental fee for the modem / gateway; as your services would be provided by a V-Rad / FTTP [If your very fortunate... especially FTTP. ]