| Charter or U-Verse Internet?? Thinking of switching soon. Hello! I'm thinking of switching to either U-Verse or Charter internet (only) and getting rid of my AT&T home phone. I'm in the Los Angeles area and was wondering which might be better for my area. U-Verse offers 6Mbps for $24.95/month or 12Mbps for $29.95/month without home phone where as Charter offers 30Mbps for $29.99/month.
AT&T has a self-install option and Charter charges $19.99 for installation. U-Verse has a monthly 250GB cap and I'm not sure what the Charter Cap is.
I previously used AT&T DSL and it was fine. I'm thinking of switching in the next month or so. What do you like better and why? |
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zed260Premium
join:2011-11-11
Cleveland, TN Reviews:
 ·Charter
| said by bruintennis:Hello! I'm thinking of switching to either U-Verse or Charter internet (only) and getting rid of my AT&T home phone. I'm in the Los Angeles area and was wondering which might be better for my area. U-Verse offers 6Mbps for $24.95/month or 12Mbps for $29.95/month without home phone where as Charter offers 30Mbps for $29.99/month.
AT&T has a self-install option and Charter charges $19.99 for installation. U-Verse has a monthly 250GB cap and I'm not sure what the Charter Cap is.
I previously used AT&T DSL and it was fine. I'm thinking of switching in the next month or so. What do you like better and why?
charters caps 250 on the 30 mbps as the cap go over to many tiems your need to switch to a bussnuss account or go without internet
at&t on the other hande has a 250 gigabyte cap but i dont think its enforced and even if it was it has option of paying 10 dollars per 50 gig over cap so it has a slight advantage there |
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| its been said before that AT&T will and does kick people off for going over the cap, and I have yet to hear of anyone being kicked off for going over the charter cap. |
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| Found this on the Charter cap:
The Service is for residential use and only within limits that Charter considers reasonable for the service level to which Customer subscribes. Residential service usage for Customers subscribing to the Lite or Express packages should not exceed 100 Gigabytes ("GB") of data per month. Usage for Customers subscribing to the Plus (30Mbps) or Max packages should not exceed 250 GB of data per month and usage for Customers subscribing to the Ultra100 (100Mbps) package should not exceed 500 GB of data per month. Charter reserves the right to revise or implement additional usage limits at any time. |
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 BF69Premium
join:2004-07-28
Camden, TN | reply to bruintennis
I think the choice between 12 Mbps for $29.95 or 30 Mbps for $29.99 is pretty obvious to me. Not to mention Charter has a much higher upload. What is U-verse 1 Mbps? |
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| said by BF69: What is U-verse 1 Mbps?
I think its still 890k in some markets. |
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 NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:9
 ·SONIC.NET
·Pacific Bell - SBC
| reply to Chubbysumo
said by Chubbysumo:its been said before that AT&T will and does kick people off for going over the cap, and I have yet to hear of anyone being kicked off for going over the charter cap.
I have never heard of anybody with AT&T being terminated for going over their cap. AFAIK, they still don't enforce the 250 GB cap on U-verse. I've read of folks being billed for going over the 150 GB cap on their legacy ADSL service. But being billed for overage is not the same as "being kicked off".
AT&T will cancel your service if you don't pay your bill; but that isn't different from any other service.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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| reply to BF69
So Charter!
Other than speed, is there any issues I should know about for either U-Verse or Charter? |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:9 Reviews:
·SONIC.NET
·Pacific Bell - SBC
| reply to Chubbysumo
said by Chubbysumo:said by BF69: What is U-verse 1 Mbps?
I think its still 890k in some markets. U-verse Internet is either ADSL2+ or VDSL. I believe the lower ADSL2+ tiers have the same uploads as their ADSL counterparts (.512 Mbs and .768 Mbs), but the ADSL2+ tiers at 6 Mbs, and faster, and VDSL tiers will be either 1 Mbs up, or 1.5 Mbs up.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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 msmisfit
join:2004-09-13
Lawrenceville, GA
kudos:2 | reply to bruintennis
said by bruintennis:Other than speed, is there any issues I should know about for either U-Verse or Charter? I am biased, because I hate telephones period, but I think you will be happier with Charter customer service if you avoid their phone system, and use the Direct Forum here at BBR to resolve any problems you may have, or make any changes you wish in your service. Their employees here do a very good job, and I think are an added benefit of choosing Charter. 
I've been with Charter 8+ years and I prefer them to the AT&T service I had prior, but it was not U-Verse. |
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| reply to bruintennis
The issues really based off of your location. I have had both and prefer charter. This is not even a question in my mind on what you should do. If you are having problems with charter then at least you have a decent backup. |
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| Thank you for the answers and replies!
Is there any issue with users in the neighborhood? If more people use Charter or U-Verse in the neighborhood, then will my speeds become slower? |
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jp16
join:2010-05-04
Pepperell, MA | Yes and no... I am on the 30 Mb plan. For the most part my slowest tests have been in the 31 - 32 range. What I would think to be off peak I get anywhere from 40 to 50. On a rare occasion I may go below 30 but thats not too common. |
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| reply to bruintennis
Uverse charges 300 for installation and equipment, unless you get the tv service |
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Reviews:
 ·AT&T U-Verse
·Mediacom
 ·T-Mobile US
| reply to bruintennis
that depends on whether you just want Internet or "fast Internet". Will u take advantage of faster Internet? Do u frequently download movies or games? If not either of them is fine, just if you choose U-Verse pick at least 12mb which should be available for self-install (then you buy instead of rent gateway for $100 that may qualify for $100 Visa card rebate). Its more than enough for most things, definitely streaming Youtube HD videos unless u're not the only one person in household who would use it at the same time. U can always get faster 18 or 24mb and try out their U-Verse TV for promotional period. With TV installation, pro install fee is waived and you only pay for activation. |
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| Thanks for the insight and replies! I may try Charter first because there's no contract, it's faster for same price, and $19.99 installation fee. |
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| reply to bruintennis
UVERSE internet by itself.....You'll pay $100 for the gateway/router/modem. There are NO REBATES for internet only.
$100 will be a charge on the order! |
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| If I went the U-Verse route, I would definitely order TV and Internet, so the install would be free, then cancel the TV within 30 days.
I learned this through dslreports and you guys. Thanks! |
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| reply to bruintennis
I would get DirecTV HD for TV and Charter's $29.99 30/4 for internet.
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CompTIA Network+ Certified |
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| reply to bruintennis
For Monterey Park, CA, actually for west part of San Gabriel Valley, both Charter Internet and AT&T U-verse are bad if compare with Charter Internet in Long Beach, CA and Verizon FiOS due to lack of Verizon FiOS so charter does not have to compete. I would try the cheapest offer first, if there is problem that really bother you then try the other one. If both is about the same, switch back and forth every year or two to take advantage of introductory offer. |
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