| reply to shortkud
Re: [HD] NFL red Zone Are they also aware that their phone system is hanging up on people or leaving them on perma-hold, and that their support page on their website won't even load? |
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UnnDunnPremium
join:2005-12-21
Brooklyn, NY Reviews:
 ·Verizon FiOS
| reply to Steely
said by Steely:I can't get the Football widget to open. I get some kind of error message about data not available and the screen freezes. Earlier, the widget worked but would not let me set up alerts. Anyone else?
Same here. A little frustrating. Hopefully it's fixed for next week. |
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LineDawg
join:2005-11-19
East Brunswick, NJ | reply to invisibleman
Having the same issues Were sorry there's no answer this call is being disconnected. Great product..... horrible customer service! |
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| reply to chitchatjf
I have Ultimate and Red Zone isn't working for me either.
Pretty pissed off right now and I better be getting a credit on my bill.
Also going to write to consumerist about this. |
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| reply to chitchatjf
@VerizonSupport
WOW! NFL Redzone is in extremely high demand. Activations could take up to 90 minutes but requests are processing. Thanks for your patience.
Seriously? Idiots. |
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Mac973
join:2009-05-18
West Orange, NJ | reply to chitchatjf
I'm getting the channel but the quality is terrible. Constant picture stuttering and audio dropouts. Anyone else noticing this? |
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 rpjoePremium
join:2007-09-22
Rochelle Park, NJ | reply to chitchatjf
AAAAARRRRRRGGGGHHHHH!  |
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Myron4
join:2008-03-08
Dallas, TX | reply to chitchatjf
From: verizon-services@verizon.com Received: from unknown (HELO pnpfdp01) ([172.16.0.222]) by dcfdpe04.verizon.com with ESMTP; Fri, 24 Aug 2012 17:11:07 -0500
Dear Valued Verizon Customer,
Are you ready for some football? The start of the NFL season is just around the corner and as a FiOS TV Ultimate subscriber we’re excited to continue giving you access to the NFL RedZone on channels (335 SD or 835 HD) at no additional charge.
To view the NFL RedZone channel this season you simply need to tune to channels (335 SD or 835 HD) on your STB on or after August 23, 2012, and activate the service by selecting the “OK” button and following the prompts. That’s it! No other action will be required from you.
See you September 9, 2012, for the first game of the season!
Thank you for being a FiOS TV Ultimate subscriber. |
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| reply to Myron4
Re: [HD] NFL red Zone I just got off the phone with Fios Tech. If you are a Fios Ultimate HD subscriber you must ASK to have J1563 (NFL Redzone) added to your account. Apparently there is a system outage and they hope to have it fixed in 1 hour... |
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| reply to brmathews
Are you kidding me. I have a room filled with guests waiting for day one to start. I pay 200 dollars a month to Verizon only to get disappointed once again. Support zero, execution. Zero. |
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| reply to just lou
Still on hold...I'll post when (if) I get any info! |
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| reply to Steely
This is frustrating. I have been on hold for 50 minutes and counting. I live in NYC and have ultimate package. Getting the same error message on the channel. Uggh. |
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LineDawg
join:2005-11-19
East Brunswick, NJ | reply to Myron4
Re: From: verizon-services@verizon.com Why would you have to activate? The channel is part of your pkg. On hold with support listening to music. |
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| reply to chitchatjf
Re: [HD] NFL red Zone Who do u ask for it when onscreen doesn't work and nobody answers the phone? |
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Balz
join:2003-08-13
Sicklerville, NJ | reply to chitchatjf
This is just verizon trying to get all of us subscribers who get Red Zone on our TV's to order it for our cell phones through them. |
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| reply to chitchatjf
this is verizonsupport latest tweet
NFL #Redzone on #FiOS is so popular it could take up to 90 mins to process, but it is processing. There's no need to call to activate.
We'll see |
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Myron4
join:2008-03-08
Dallas, TX | reply to LineDawg
Ultimate HD NFL RedZone said by LineDawg:Why would you have to activate? The channel is part of your pkg. On hold with support listening to music. at least Verizon is allowing us to hold for support/billing now instead of dropping the call, it never activated regardless of how many times I pressed OK all I get is...
We are unable to process your request at this time. Please call (888)-553-1555 or visit www.verizon.com for more information. |
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| reply to Robispissed
Re: [HD] NFL red Zone Just posted on Twitter:
Verizon Support @VerizonSupport
NFL #Redzone on #FiOS is so popular it could take up to 90 mins to process, but it is processing. There's no need to call to activate.
Whatever... |
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| reply to chitchatjf
Everyone is thinking it but no one has said it. This is bullshit. Why change up up how the channel works? You think they would know what forcing everyone to activate would do to their systems. Who even reads those stupid Verizon emails? Maybe more notification and everyone wouldn't be trying to activate now. Although as other people said in this thread they have been trying to activate all week. |
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| I agee the NFL Red Zone should have been activated the 1st week of September they better get it fixed quickly or people might swich providers. |
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