gsjs316
join:2008-10-16
Langhorne, PA | reply to chitchatjf
Re: [HD] NFL red Zone Still on hold since 12:57 am ET. My phone's battery will probably die before I actually get to speak to someone. I've tried on multiple occasions to "activate" the channel. I'm getting pissed, and this has been a complete waste of my Sunday.
Thanks, Verizon. Spot on, as always. |
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| reply to chitchatjf
We bought the Ultimate Package in June, and that was the salesman's highlight, how it came with NFL Redzone. But now when I try to use it, it's not working. Same message, cannot process your request. The toll free number says they are closed, the local store puts me on terminal hold. And the chat lines and website are crashing! |
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| reply to Myron4
Re: Ultimate HD NFL RedZone on hold for 1 hour and 25 minutes...this is total BS!! Oh why did I leave Comcast? |
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| reply to chitchatjf
Re: [HD] NFL red Zone couldn't even get through to billing to complain and ask for compensation. ULTIMATE FAIL! |
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| reply to chitchatjf
I have a feeling those on hold won't get any help. I just spoke to a rep who said there is an outage and they can't do anything and to just keep trying to activate via the STB. |
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Myron4
join:2008-03-08
Dallas, TX
1 edit | reply to Robispissed
Ultimate HD NFL RedZone said by Robispissed :Just posted on Twitter: NFL #Redzone on #FiOS is so popular it could take up to 90 mins to process, but it is processing. There's no need to call to activate.
Whatever... There is an outage in your Area. Our Engineers are working to resolve the outage. This channel is expected to be restored soon. [835 NFL RZ HD]
We appreciate your patience and apologize for any inconvenience.
whatever... |
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| reply to shortkud
Re: [HD] NFL red Zone ...an outage that affects only one channel, eh?
That's amazing. |
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NNard
join:2012-06-26
Bethpage, NY | This is totally unacceptable. I have been trying to activate the channel for days now assuming it would be available this afternoon. |
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LineDawg
join:2005-11-19
East Brunswick, NJ | reply to Myron4
Re: Ultimate HD NFL RedZone Automated service now recognizes that i have called ten times.Goes right to hold again.Still haven't spoken to a human. At least Directv gave you code to enter off the Tv screen to enter by phone. That worked well a couple times to restore service . |
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| reply to yankeesfan
Re: [HD] NFL red Zone Finally working now. |
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| reply to NNard
No clue if this is related but I hounded the everloving crap out of them on their Twitter @VerizonSupport - now I never gave them my name or anything but within minutes of getting a direct message from @VerizonSupport my RedZone is on.
I also kept hitting "OK" on channel 835 even though it said "please wait while we find the best offers for you" and then "we are unable to process your request please call..." over and over.
Anyway I'm in Northern VA, no clue what VHO that is but that's my experience today. I hadn't tried to watch RZ until today either. |
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| Still not working here in VHO8 as of 3:06pm |
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| working 3:08 Philly area |
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Balz
join:2003-08-13
Sicklerville, NJ | reply to chitchatjf
Magically started working in South Jersey. |
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NNard
join:2012-06-26
Bethpage, NY | reply to chitchatjf
Working in VHO 5 as of 3:10 pm |
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| reply to chitchatjf
Not working VHO 11 |
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LineDawg
join:2005-11-19
East Brunswick, NJ | reply to Ted Shekler
Finally working 3:09 never spoke to anyone. Freehold feed fios.
Still on hold! |
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| reply to chitchatjf
I am still down in VHO8 UGH!!! now i am jealous of the rest of you in 8 that has it working |
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| reply to Balz
Just started working for me as well in Northern nj |
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| reply to chitchatjf
Still nothing in central Florida. For shame Verizon. Your. Instant greed will eventually drive people to leave and you will be left with an overpriced, non supported portfolio
Btw did you realize today is opening day for football. |
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