I am also having email problems but different than you. I get an Undefined message and then am told I have a slow connection or old computer and should use HTML. Which does work but certainly something is wrong.
Long wait times to talk to a CSR and other posts tell me there are problems.
wow_dan i did do that no help at all i even did a reinstall of windows 7 also and dan on the 192.168.100.1 the touchstone status it show, lan port 4 100(full) and lan port1 as 10(full) and thinks there someing pluged into lan port 1 when i dont have it pluged into it i only have lan port 4 pluged into can you help me wow_dan get lan port 1 with nopthing on it and only see lan port 4 with my interent on it this fireware thinks there somthign pluged into lan port 1 that why now i knwo im slow it thinks there 2 eather net pluged in i only have wireless device and only lan port 4 eathernet to desktop no lan port 1 pluged into thanks wowway_dan if can help get thsi fixed i love it that why im slow now i know why this is causing me to be slow hope can help me out with this -- sorry so bad spelling and hard to understand im austic person thanks
we found a fix but it may not work every time. 1. log out of wow/webmail 2. click the "compatability button" (on the site address line to the right of the reset button) 3. log in to wow / webmail, click on check mail
Good luck, it has worked a few times but not every time.