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palm city

@comcast.net

[Speed] fluctuating / unsustained speeds


1) Your location: Palm city, florida

2) A description of the problem. ... internet just installed... new cable ran from cable box to house... speed fluctuates greatly... see below

5) Describe any home networking if applicable. (i.e. routers, hubs, adapters, etc.)... belkin n+ model f5d8235-v3 wireless router... motorola 6121 modem

Internet used for wi-fi to ipad, roku, laptop, etc

6) List any firewall and/or anti-virus software you have installed. Include what version you: firewall is included in Belkin n+ wireless router... no anti-virus software

If you have an issue with slow or fluctuating speed:

• What HSI Tier you are subscribed to: 20M/4M

• Post a Speed:

First installed: 0.5 / 2.5

48 hours later: 25 / 4

One week later: 4.5 download / 3.5 upload