main issue with this suit is the penalty of 10 million bucks in the dispute process. apparently this fine can not be disputed in a federal/provincial court of law, therefor the fine can be considered unconstitutional. Same goes for any regular person who gets a ticket or fine or penalty. If the ticket can not be disputed in a real court of law, the monetary penalty is unconstitutional.
Rogers is still a lying sack of feces and trains their employees in the art of bs to avoid actually giving customers truthful information 100% of the time. Is your internet out or ports/programs are blocked? Well then don't tell people its the customers computer for months and months when rogers knows very well rogers(or insert another isp here) is doing the blocking.