 Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5 | Lite goes from 3mbit/s to 6mbit/s for Rogers customers Any word on this for Teksavvy customers? |
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 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | Hello,
We will be offering 6Megs lite service as of Sept 21st. The 3Meg service will be removed as of Sept 21st.
There is no automatic upgrade from 3 to 6megs.
All existing 3 Mbps customers will be grandfathered at that speed, and price.
We are not notifying our existing customer as their service is not changing.
Regards,
Martin
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TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) |
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 c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2
 ·TekSavvy Cable
| reply to Teddy Boom
Funny how times change. Roger's Lite package is now as fast as most Bell DSL customers. I cannot see that being a mistake on Robbers part. Also 5GB more usage than what Bell offers. Price is relatively comparable.
So Martin we can expect a new 6Mbps tier with a new price? |
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TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | No details concerning price has been released yet. |
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 GimliPremium
join:2006-01-03
l5a2o4 | reply to TSI Martin
huh?
if the tier is being replaced - why is there a question about auto upgrades or price? even with the current approve TPIA model, the dif in price for a 3meg ($12.31) and a 10 meg ($14.25) is nothing.
and we all know that the 10 became 12 then 18 with no price dif.
The 18meg became 28, so where is the confusion? |
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c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2 Reviews:
·TekSavvy Cable
| The confusion seems to be that TSI won't let the upgrade just flow through to customers. Whoever is on Lite now will stay at 3Mbps. This is odd as you rightly pointed out that the other tiers just got their speed upgrades and stayed the same. Is there something about this at the regulatory level that is different and necessitates the grandfathering of previous accounts? |
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GimliPremium
join:2006-01-03
l5a2o4
1 edit | yeap....something doesn't sit right with me.
especially when Rogers customers are getting wonderful upload upgrades free and tier changes at no cost.
Perhaps Tek doesn't what the changes to happen because their poi links will drown like they did before with the "unexpected" tier shifts.
They have prob asked rogers not to upgrade TPIA - i wonder what the other tpia's are doing... |
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| reply to Teddy Boom
Very internet indeed. TSI is starting to fail
»Cable internet speed upgrade
Start.ca:
Cable internet speed upgrade
We're happy to announce that effective immediately our 'Cable Basic Internet' service in the -red- network area has been upgraded from 3 Mbps to 6 Mbps. Customers already on the 3 Mbps profile will be automatically upgraded without charge over the next couple of weeks.
We expect to have a similar announcement for the Cable Advanced Internet package in the Cogeco areas soon, hopefully by the end of the month. |
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| reply to Gimli
said by Gimli:Perhaps Tek doesn't what the changes to happen because their poi links will drown like they did before with the "unexpected" tier shifts. I doubt TSI has that many 3Mbps TPIA subscribers and that enough of those use their 3Mbps heavily enough to make a substantially larger dent after getting bumped to 6Mbps. |
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| But isn't it just a little perplexing how the fails are just continuing to add up? |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON
 ·TekSavvy DSL
| reply to InvalidError
said by InvalidError:said by Gimli:Perhaps Tek doesn't what the changes to happen because their poi links will drown like they did before with the "unexpected" tier shifts. I doubt TSI has that many 3Mbps TPIA subscribers and that enough of those use their 3Mbps heavily enough to make a substantially larger dent after getting bumped to 6Mbps. Something tells me this is a difference between the Aggregated and Non-aggreggated POIs...
Everyone thinks Start is the bee's knees, and it may be, but that probably explains why they get the upgrade and TSI customers do not....
Not as perplexing as it seems...its too bad that other ISPs weren't there "in the beginning" but....you know, people tend to have short memories... |
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brad
join:2007-09-06
Etobicoke, ON | said by nitzguy:Everyone thinks Start is the bee's knees
No unlimited accounts, nothing to be interested in. Way too much fail at Start. |
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brad
join:2007-09-06
Etobicoke, ON | reply to Gimli
said by Gimli:yeap....something doesn't sit right with me.
especially when Rogers customers are getting wonderful upload upgrades free and tier changes at no cost.
The upload speed increases have only been rolled out to customers whom have called in and asked about it. That means over 95% of their customer base still does not have said upgrades. |
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| reply to Gimli
>and we all know that the 10 became 12 then 18 with no price dif.
That was wrong! Might want to check your facts. TSI did raised the price around the time for the new DSL pricing. TSI sent out an email blaming the CRTC ruling even though it only applied for DSL while TPIA still is on the existing non-aggregated pricing.
Thankfully, Rogers raised the speed after that and made the price increase a bit more tolerable. |
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| reply to brad
said by brad:said by Gimli:yeap....something doesn't sit right with me.
especially when Rogers customers are getting wonderful upload upgrades free and tier changes at no cost.
The upload speed increases have only been rolled out to customers whom have called in and asked about it. That means over 95% of their customer base still does not have said upgrades. Could you clarify what these upgrades have been? |
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GimliPremium
join:2006-01-03
l5a2o4 | reply to Ott_Cable
said by Ott_Cable :>and we all know that the 10 became 12 then 18 with no price dif.
That was wrong! Might want to check your facts. TSI did raised the price around the time for the new DSL pricing. TSI sent out an email blaming the CRTC ruling even though it only applied for DSL while TPIA still is on the existing non-aggregated pricing.
Thankfully, Rogers raised the speed after that and made the price increase a bit more tolerable.
You just wrote exactly what my response was going to be. The price increase was because of the ruling and had nothing to do with the speed tier upgrades.... |
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| >The price increase was because of the ruling
That still make the claim that "there was no increase in price" false. The cause excuse is irrelevant to the event that increase did happen.
If you read my post carefully, TSI used CRTC rule as an excuse for raising the price on TPIA which at the time did not have an increase on cost on what they pay to the incumbent. TSI does not have to pay extra until TPIA goes to the aggregated model in 2013. Wanna bet that TSI won't increase their prices using the CRTC as an excuse again?
It was more like subsidy aka "rob Peter to pay Paul" to make the pricing more palatable for DSL users and Peter = Cable Users. The 10Mbps tier at the time had a crappy percentage increase in speed vs what the next tier was getting, but got an unfair higher increase in price. It was not until that fake CRTC excuse price increase for TPIA users when things was a bit more tolerable. If TSI had further increase their prices because of Rogers speed increase on TPIA retail without charging TSI more, there would have been a lot of cable users jumping ship to others. |
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brad
join:2007-09-06
Etobicoke, ON
2 edits | reply to bbiab
said by bbiab:Could you clarify what these upgrades have been?
You're not able to read the first 4 words of what I said? |
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brad
join:2007-09-06
Etobicoke, ON | reply to Ott_Cable
said by Ott_Cable :TSI did raised the price around the time for the new DSL pricing. TSI sent out an email blaming the CRTC ruling even though it only applied for DSL while TPIA still is on the existing non-aggregated pricing.
The ruling was for both DSL and cable and there was a price increase on the cable side too. |
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2 edits | reply to brad
Or you could have just said bonding, if that is what you are referring to. |
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