 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | reply to Teddy Boom
Re: Lite goes from 3mbit/s to 6mbit/s for Rogers customers And that's something I'll bring up to Biz as they take care of resellers. |
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TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | reply to HiVolt
We don't know the answer to that one. |
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| reply to TSI Jonathan
Still confused
Currenty the 3m grandfathered clients are paying for 3m/256k with 300gb for $30.95
On the TSI site now it shows
New 3m/800k with unlimited is $24.95 (and is this only for Chatham?)
New 6m/256k with 300gb is $30.95
What's the point of grandfathering the original 3m plan less unless u can gaurantee no price increase in the future... |
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 Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5 | said by Confused :What's the point of grandfathering the original 3m plan less unless u can gaurantee no price increase in the future... They can't guarantee pricing at any time. That's a blanket fact for all services.
What they are saying is that if you stick with the old speed you will not likely see a price increase until the next major regulatory change, and maybe not even then. If you get the speed change, there is a very real possibility that you will see a price increase when this minor regulatory thing Rogers has asked for is addressed, maybe before the new year.
Projecting here, but.. If you were a 3mbit customer before August 8th and you want to go to 6mbit, I think it is implied that they will ding you for a $5 change request. Probably because Rogers will ding them.
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electronicsguru.ca/for_sale/Cablemodems |
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TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | said by Teddy Boom:Projecting here, but.. If you were a 3mbit customer before August 8th and you want to go to 6mbit, I think it is implied that they will ding you for a $5 change request. Probably because Rogers will ding them.
Fist off, we aren't charging for the speed change... Now, if you are going to be changing to 6 Megs, & the price does increase, you will be affected.
The confusing part is that the old 3meg (Rogers) is no longer there, so people are looking at the current 3meg (Cogeco/Chatham) plan.
said by confused :What's the point of grandfathering the original 3m plan less unless u can gaurantee no price increase in the future...
The whole point of a grandfathered account is to not change the original price. So even if it does change, as long as you are grandfathered, you'll keep the same price.
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TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow me on Twitter : @TSIMartin |
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 andybPremium
join:2003-05-29
SW Ontario
kudos:1 | reply to Confused
6mb with only 256 kb upload?3mb had 800 up.Something fishy with this |
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grunze510
join:2009-02-14
Cote Saint-Luc, QC
kudos:1 | said by andyb:6mb with only 256 kb upload?3mb had 800 up.Something fishy with this No it didn't, it was 3/0.256 Mbit/s . I know, it's stupidly low. |
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andybPremium
join:2003-05-29
SW Ontario
kudos:1 | teksavvy has 3mb with 800 on the website.Maybe its cogeco or something I dunno as I cant check.Brantford is on the 3 year old coming soon list so nothing shows up when info put in |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 | That ontario cable page is still way confusing... Need to sort that out faster guys... |
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grunze510
join:2009-02-14
Cote Saint-Luc, QC
kudos:1 | said by HiVolt:That ontario cable page is still way confusing... Need to sort that out faster guys... I agree.
Here's an idea.
When you click on Ontario in the province chooser, it'll pop up a window asking you to select one of the following:
- Click here if you live in the Greater Toronto Area, Ottawa Area, Kitchener/Waterloo, London, or Barrie. (and whatever other Rogers areas I'm missing)
- Click here if you live in Chatham (Kingston, or other. I think TekSavvy only serves Cogeco-based cable in Chatham right now)
It's sloppy, but it makes more sense than what they're doing right now.
EDIT: I'm also posting this in the New Website thread, since I think it's more appropriate there. |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 | That has been suggested when the new website first came online...
Seems they are really slow with any changes to that site... |
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andybPremium
join:2003-05-29
SW Ontario
kudos:1 Reviews:
 ·TekSavvy DSL
| said by HiVolt:Seems they are really slow with any changes to that site...
To busy raising overage fee's |
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grunze510
join:2009-02-14
Cote Saint-Luc, QC
kudos:1
2 edits | said by andyb:said by HiVolt:Seems they are really slow with any changes to that site...
To busy raising overage fee's Are you complaining about TekSavvy raising overage fees from $0.50/GB to $0.50/GB.
EDIT: I took another look at their website. I was talking about Ontario cable pricing, where they always "charged" $0.50/GB. They did bump the price for DSL though, as that used to be $0.25/GB without a limit, and now it's $0.50/GB up to $25. But since Bell charges them $22000/Gbit/s, I don't blame 'em. They also could have gone the Videotron route and charged $4.50/GB with a $50 overage limit or $1.50/GB with no overage limit. |
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andybPremium
join:2003-05-29
SW Ontario
kudos:1 Reviews:
·TekSavvy DSL
| Yes it was 25 cents,also used to be 100GB for $10.I'm thinkin its time to move on.No reason to hang with TSI since cable dont seem to be coming anytime soon.I want to dump the phone but without cable I get stuck with a fuckin dryloop fee.Time to do somethin anyway |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to grunze510
said by grunze510:said by HiVolt:That ontario cable page is still way confusing... Need to sort that out faster guys.... I agree. - Here's an idea....
This would be even easier as a temp solution :
Until TSI serves more than Chatham thru Cogeco, REMOVE Cogeco (Chatham) from the results.
Then add a wee subscripted line to all results screens : "If you live in Chatham, click HERE".
Quick and dirty.
Git-er-DUN !
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We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
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| What if there isn't a price increase? Will us grandfathered accounts get a speed bump? |
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| For now, we have not heard any discussions as to what would happen if they didn't approve the request our vendor sent to the CRTC. It will be something that will most likely be discussed by our senior management team at that point in time. We still haven't received any official word on the request.
Jonathan |
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Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5
3 edits | Can you post a link to the CRTC request for us?
EDIT: answered some of my own questions..
»[Cable] Rogers New TPIA Service Agreement
That doesn't cover the requested change though.
EDIT AGAIN: And here is the rest of the beginning of the answer..
»www.crtc.gc.ca/8740/eng/2012/r28_25.htm
However.... Looks like there is a big new ruling due this fall. It will affect (and effect) everyone in a big way! I guess I already knew that, but I was distracted by all this little stuff. Even with the big ruling, there is still a chance that customers on the 3mbit/s tier could escape price changes, but it does kind of moot this whole discussion a little bit.
EDIT FINAL: Those documents make mention of a filing from September 15th 2012, but I can't find that one... |
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andybPremium
join:2003-05-29
SW Ontario
kudos:1 Reviews:
·TekSavvy DSL
| Removal of 3mb
 1740132.zip 163548 bytes
3mb Remove
Introduce 6mb (On hold till after 2011-703 R&V is done)
1740185.zip 156548 bytes
6mb add
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| I was going to look for that info since I wasn't to sure where to locate it but looks like you guys are already on it.  |
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