Which is the point here. You wrote a nice story, BUT, Rogers did not connect to it and perform their obligations to code. The rest is all gravy.
As a person further up stated, "this is common for Rogers not to ground".
Not really, it's uncommon. As it happens, reasons for houses being ungrounded usually are 1. because the hydro company opened the meter, removed the grounding bracket and left it ungrounded (the newest ground brackets don't have this problem anymore and meters can be opened without having to disconnect the ground) 2. hydro meter relocated and cable never re-grounded 3. cold water pipe disconnected or relocated and never re-grounded 4. having the cable grounded actually caused problems with the cable system. i.e. hum or other issues which means that it needed to be disconnected for the rogers services to function normally 5. the length of a ground wire is >40% the length of the drop hence making the grounds useless so none was run or one was run and the existing ground is useless 6. neglegence on rogers' technicians 7. pex piping inside and technicians not knowing and grounded to a cold water pipe 8. grounded inside the house to a cold water pipe - but - disconnected inside the house behind drywall and can not be viewed hence assumed it is grounded
There are a few more i'm sure - special circumstances but these are the major reasons. -- Hello
