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MEDIAN2k3
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1 edit

Creative Labs Sound Blaster Audigy 2 ZS SB0350 No Sound

Hello All,

I recently purchased the above mentioned card used from a member here on DSLR, I installed the card into the PCI slot on my motherboard, installed the latest drivers from Creative and I have no sound.

Me being somewhat fairly computer literate I did some research on Google to start troubleshooting.

I have found some user's successful in restoring sound by re-installing XP (not an option lol).

The cards physical appearance is flawless and looks brand new, I do not believe there is any damage to the card.

I am running Windows XP w/ SP3 .

I have a Dell Dimension 2400.

I have onboard everything with this pos.

I disabled the onboard sound through the BiOS once the card produced no sound.

I also uninstalled the onbaord sound's drivers.

I also notice once on the os starts up the start up music will play for like a split second then nothing.

I am going to try an older set of drivers and check windows update.

But I turn to my fellow techies for any further advice.

TIA
--
If you love something, let it go. If it comes back to you, it's your's. If it doesn't, it never was to begin with.


FizzyMyNizzy

join:2004-05-29
New York, NY
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Try...
1. Control Panel
2. Sound
3. Playback and select Creative Labs Sound Blaster Audigy 2 ZS SB0350 set default.

You could also select the new sound card and then click "Configure" and do a test.

Remember to plug in to the correct jacks.
»images10.newegg.com/NeweggImage/···8-05.jpg

Also check your connection. Optional maybe use a different speakers or headphone to test it out.

I'm not sure are there any option on the sound card driver you might need to change.



MEDIAN2k3
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reply to MEDIAN2k3
Thanks for the reply, I had considered all those options and of course I came up the same issue, no sound.

I also switched to a different pci slot, same problem

Rebooted several times

Used an older driver

Everything is connected properly

My last resort is a BiOS update however, I have no floppy disk laying around anymore to do a BiOS update.

Any thoughts?
--
If you love something, let it go. If it comes back to you, it's your's. If it doesn't, it never was to begin with.



FizzyMyNizzy

join:2004-05-29
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1 edit

If I am right.. this is your computer:
»support.dell.com/support/edocs/s···pecs.htm

Your computer PCI expansion slot is 33Mhz (32bit)
======================

The sound card you order is this:
»www.newegg.com/Product/Product.a···29102178

System Requirements PCI 66Mhz
======================

That could be the reason why it isn't working.



aurgathor

join:2002-12-01
Lynnwood, WA
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The 66 MHz bus cannot be a requirement. Furthermore, the Audigy 2ZS works fine in a 33 MHz PCI slot. (I have one) I shall note; however, that the SW it came with was less than adequate.
--
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FizzyMyNizzy

join:2004-05-29
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reply to MEDIAN2k3
Hmmmm I guess another option is to try it on a different pc. If it still doesnt work. Maybe return it?

Shrug



aurgathor

join:2002-12-01
Lynnwood, WA
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reply to MEDIAN2k3
Post a screenshot of your Volume control, Audio tab of Sounds and Audio Devices, and Device manager with the Sound devices expanded.
--
Wacky Races 2012!



MEDIAN2k3
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reply to MEDIAN2k3
I will post screen shots in the morning baby is sleeping right now so can't really play around on the pc.



MEDIAN2k3
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reply to aurgathor

Click for full size
 
Click for full size
As requested....I hope this helps


rusdi
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Let's see what you have set in "advanced" on these.
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MEDIAN2k3
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Click for full size
here ya go, not much in my opinion...


rusdi
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Nope. No clue there.

Perhaps a setting in BIOS? If not, I got nuthin'. Good luck!
--
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MEDIAN2k3
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1 edit

reply to MEDIAN2k3
Flashed the BiOS, still nothing FML, I am just about ready to give up.
--
If you love something, let it go. If it comes back to you, it's your's. If it doesn't, it never was to begin with.



FizzyMyNizzy

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2 edits

Do you have another computer to try on? Maybe a friend computer. If it doesn't work on the 2nd computer. Better sure something wrong with the sound card.

Another thing you could try. Play like a 5 min mp3 song. If you have a headphone. Use that to plug in to every single jack and see does any of it have sound coming out of it.



MEDIAN2k3
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reply to MEDIAN2k3
Sadly no second PC, I don't think I can get someone else's PC but I will see and I had tried that already all Jack's produce no sound sigh....
--
If you love something, let it go. If it comes back to you, it's your's. If it doesn't, it never was to begin with.



aurgathor

join:2002-12-01
Lynnwood, WA
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Hmmm, nothing out of ordinary can be seen in the screen shots. I vaguely remember Creative Labs having their own control panel with a bunch of settings -- you may want to look what's there. My 2ZS is not installed right now (I accidentally messed up it's host PC while modding the x4 slot ) but if I find it, I can plug the 2ZS into some other PC.

But there's one more thing you can take a look, and that's the system event log: see if there's any entry that can be related to your sound card.
--
Wacky Races 2012!



mmainprize

join:2001-12-06
Houghton Lake, MI

1 edit

reply to MEDIAN2k3
Creative site is not so good you could be installing the wrong drivers because the site is so bad.
I had the Dell version of that sound card, and the only drivers i could get to work right after SP2 on XP was a package edited and posted by a user (Danial K) at the creative forum.

»forums.creative.com/

You have to use the old drivers pack , check the link below and read it #1 post if your system is listed then install that driver otherwise follow the links to other older drives if your system requires them instead. There is also a thread about uninstalling your current drivers before installing the new one, do a search for uninstall drivers completely.

»forums.creative.com/showthread.php?t=697079

This is version 4.0 of the support pack, i had always used version 3.1 because my older hardware liked it more, i had a Dell XPS Gen2 form 2003.



MEDIAN2k3
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reply to MEDIAN2k3
I will definitely check this out tonight when I get home.

Thanks!


BoMarty

join:2001-02-01
Ballwin, MO

reply to MEDIAN2k3

Your Audigy2 is a old, old, old sound card. I use to have this same one. You can not install the latest sound drivers. The only sound drivers for this old sound card is from April 10, 2010. Here are your only drivers available to you :(

http://support.creative.com/Products/ProductDetails.aspx?catID=1&subCatID=205&prodID=149&prodName=Audigy 2&subCatName=Audigy&CatName=Sound+Blaster&VARSET=prodfaq:PRODFAQ_149,VARSET=CategoryID:1
 

from the web site:

The product you have selected has been classified as 'End of Service Life'.
Support for such products is limited to online materials, such as Knowledgebase Solutions, drivers, application updates and product documentations available on the Creative Customer Support website.
Customers are also welcome to participate in our discussion forums to obtain further information.


MEDIAN2k3
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reply to MEDIAN2k3
@BoMarty - Those are the drivers I tried and did not work.

I am going to try with the user edited drivers in a minute downloading them now.

Will post results when I am done.
--
If you love something, let it go. If it comes back to you, it's your's. If it doesn't, it never was to begin with.


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