[Express] New Modem keeps taking me to rogers page Hello guys, I just recently got the new 3.0 modem from rogers, speeds are great but every time I open up my web browser, regardless of what my home page is set to in the 'settings' it keeps taking me to the rogers website, I know rogers is known to be controlling, but wtf is this I cant have my own home page anymore? The screen is first a guy holding a phone talking with a loading bar at the bottom and then it takes me to the rogers homepage. »www.rogers.com/web/Rogers.portal to be exact.
Any clue on what exactly is going on?
Okay. Your homepage has been hijacked (like ASK, AVG, Iobit toolbars do etc) Best thing to do is Google how to reset a jacked HPage. For us to help you need to post your Browser, any Rogers software used, OS etc. Just Google. You'll figure it out. No biggie.....
The modem was likely not authorized when you first plugged it in and your computer cached the Rogers page, I had the same issue. To fix the issue go the pages that keep forwarding you and hit ctrl + F5 to forcefully reload the page from the internet.
reply to nitrox
Did you use a Rogers-supplied "USB stick" (perhaps called a Smart Key?) to setup your new modem/gateway.
If so, Rogers has been known to install a config file in Firefox that redirects it to a Rogers "Home Page".
reply to nitrox
Stop Rogers homepage hijack in firefox
Check on/delete these 3 files:
Locate "Mozilla Firefox" folder in your Programs folder
Date should be ~ the time you ran the Rogers software. Each file only had 2 lines -!careful! if yours have more content - maybe some is legit you want/installed - see attached pic