 sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14 | reply to swilliams
(topic move) [Speed] Littleton, CO - Slow after upgradeModerator Action
The post that was here (and all 1 followups to it), has been moved to a new topic .. »[Speed] Littleton, CO - Slow after upgrade |
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1 edit | reply to Johkal
Boulder, CO I'm on Blast - was having trouble with internet d/l speeds dropping below 10Mbps, and then CS rep explained to me that I was still on a DOCSIS 2.0 modem (doh!) Got my new 3.0 compatible Arris gateway, and now I'm consistently getting the new speeds:
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lupus
join:2001-08-01
Bellevue, WA
1 edit | reply to Johkal
Bellevue, WA For all you Grandfathered 'Ultra' tier folks -
I was on Ultra. Finally called Customer Service yesterday and the rep confirmed the new 50 Mbps Blast service is available in my area (Bellevue, Wa). So for a few dollars less I went from 30 Mbps to 50 Mbps. Sweet! Looks like Comcast is not touching the grandfathered 'Ultra' tier or notifying you about the change (other then commercials in my area). Also, my experience was great. Rep knew his stuff and the change took all of 1 minute!
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Reviews:
 ·Comcast
·BroadStripe
1 edit | reply to FarmerBob
Re: Littleton, CO OMG! I was on the phone over an hour getting tossed back and forth between departments yesterday too. They told me the exact same crap! This is bull! Comcast needs to get this figured out. I have the HD Preferred Plus XF bundle. I have had it since January and always have gotten 36/6.
Mod Note: This topic is for reports of successful upgrade, only. Please take other subjects to a new topic. There is another stickied topic where discussion of upgrades yet to come is appropriate, just not this one. ~sorto' |
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Reviews:
·Comcast
 ·CenturyLink
| reply to swilliams
Finally got a hold of an Escalation Rep and they found that first of all my modem was not provisioned, thus no software update and because of the "changes" there are issues with my service requiring a service call tomorrow. As far as the tier, I was told I had the "Preferred" tier that will be at 25/4. I've had up to 35/6. But the photograph of the "confidential" pricing schedule on the master thread shows Preferred at 50/10. So . . . we'll see what I end up with after the tech is done? |
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1 edit | reply to Johkal
Marietta, GA Marietta, Georgia
»stage.results.speedtest.comcast.···4902.png |
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jreuter
join:2013-05-02
Colorado Springs, CO | reply to NUR6
Re: Colorado Springs, CO Colorado Springs, CO
Just went to the Comcast store and upgraded my leased modem to DOCSIS 3 to get the performance boost.
xfinity speed test says 22Mbps down, 4.5Mbps up.
speedtest.net says 13Mbps down, 4.5Mbps up.
I know I've gotten better than 13 down even before the boost on some big downloads, so there must be some choke point from Comcast and speedtest.net. The 4.5 up sure is nice, though. |
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 JimThePCGuyFormerly known as schja01.Premium,MVM
join:2000-04-27
Morton Grove, IL
1 edit | reply to Johkal
Morton Grove, IL Morton grove, IL
Performance |
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iNick
join:2012-12-11
Joliet, IL
1 edit | reply to sortofageek
Re: Joliet, IL Upstream: No shaper detected.Median received rate: 22000 Kbps.Downstream: No shaper detected.Median received rate: 170000 Kbps Im mobile so sorry if it not correct I just copied what it said and emailed it to me then pasted here but im on Extreme 50 got upgraded to Extreme 105 in Joliet, IL not far from Chicago so is this the speeds faster thrn 100Mb/s Commercial I see all the time? When I download Items from Microsoft it averages out at 21Mb/s sometimes higher like 25 sometimes lower like 13 |
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sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14
3 edits | reply to iNick
What does shaperprobe tell you?
--
Join Team Helix * I am praying for these friends . |
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rmdir
join:2003-03-13
Chicago, IL
1 edit | reply to iNick
What were you at before? They told me 105 was the top speed tier available. |
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iNick
join:2012-12-11
Joliet, IL
2 edits | reply to neufuse
 I got the Upgrade in Joliet, IL I had to upgrade the PC NIC to a Gigabit PCI Card to get speeds over 100Mb/s Download 
anyone know what does Peak mean under ur Download Speed? and the ping is awful almost all the time on there |
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Reviews:
·Comcast
3 edits | reply to Johkal
Indiana, PA I'm on the 50Mbit tier, and as of today it's running like its the 105 Tier....
»stage.results.speedtest.comcast.···8582.png
speeds are sustained with downloading for over an hour of large files...
Indiana, Pa
Upstream: No shaper detected.
Median received rate: 11013 Kbps.
Downstream: No shaper detected.
Median received rate: 116063 Kbps. |
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| reply to talon_262
Re: Nashville, TN They already support IPv6 in the Nashville area, been using it since I started my service 3 weeks ago. |
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| reply to MgA_ODEN
Re: Spring TX »www.speedtest.net/result/2662359280.png
EDIT: Performance Package. |
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sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14 | reply to Johkal
(topic move) [Speed] InconsistentModerator Action
The post that was here, has been moved to a new topic .. »[Speed] Inconsistent |
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| reply to Johkal
Grand Rapids, MI Performance UpgradedConnected to server 80.239.142.234.
Estimating capacity:
Upstream: 5624 Kbps.
Downstream: 92632 Kbps.
The measurement will take upto 2.5 minutes. Please wait.
Checking for traffic shapers:
Upstream: No shaper detected.
Median received rate: 5133 Kbps.
Downstream: Burst size: 2217-3682 KB;
Shaping rate: 28746 Kbps.
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1 edit | reply to Johkal
Lansing MIGot upgraded sometime Thursday. I waited to see if this would "stick" because my speeds have been crazy variable since these upgrades began.
Upstream: No shaper detected.
Median received rate: 5488 Kbps.
Downstream: No shaper detected.
Median received rate: 26208 Kbps.
Lansing MI
Performance
I got 28/6 yesterday, this test is actually a touch slower than I have been getting over the past couple days. |
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1 edit | reply to Johkal
Weirton, WV 50/10 here in weirton,wv
Estimating capacity:
Upstream: 10476 Kbps.
Downstream: 52857 Kbps.
This is on Blast! |
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