Calix 716GE-I Netgear Orbi RBK853 Netgear RAXE500
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to swilliams
Re: Littleton, COFinally got a hold of an Escalation Rep and they found that first of all my modem was not provisioned, thus no software update and because of the "changes" there are issues with my service requiring a service call tomorrow. As far as the tier, I was told I had the "Preferred" tier that will be at 25/4. I've had up to 35/6. But the photograph of the "confidential" pricing schedule on the master thread shows Preferred at 50/10. So . . . we'll see what I end up with after the tech is done? |
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OMG! I was on the phone over an hour getting tossed back and forth between departments yesterday too. They told me the exact same crap! This is bull! Comcast needs to get this figured out. I have the HD Preferred Plus XF bundle. I have had it since January and always have gotten 36/6.
Mod Note: This topic is for reports of successful upgrade, only. Please take other subjects to a new topic. There is another stickied topic where discussion of upgrades yet to come is appropriate, just not this one. ~sorto' |
actions · 2013-May-8 7:17 am · (locked) |
lupus join:2001-08-01 Paso Robles, CA 1 edit
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to Johkal
Bellevue, WAFor all you Grandfathered 'Ultra' tier folks - I was on Ultra. Finally called Customer Service yesterday and the rep confirmed the new 50 Mbps Blast service is available in my area (Bellevue, Wa). So for a few dollars less I went from 30 Mbps to 50 Mbps. Sweet! Looks like Comcast is not touching the grandfathered 'Ultra' tier or notifying you about the change (other then commercials in my area). Also, my experience was great. Rep knew his stuff and the change took all of 1 minute!
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to Johkal
Boulder, COI'm on Blast - was having trouble with internet d/l speeds dropping below 10Mbps, and then CS rep explained to me that I was still on a DOCSIS 2.0 modem (doh!) Got my new 3.0 compatible Arris gateway, and now I'm consistently getting the new speeds:
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SunnyRuns from Clowns
join:2001-08-19 |
to swilliams
(topic move) [Speed] Littleton, CO - Slow after upgradeModerator ActionThe post that was here (and all 1 followups to it), has been moved to a new topic .. » [Speed] Littleton, CO - Slow after upgrade |
actions · 2013-May-10 9:32 am · (locked) |
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to Kepler6
Re: Albuquerque, NMI had the extreme 50, but got an email that since I am valued customer I now get extreme 100 for no extra charge
which turns out to be closer to 200+ |
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garrettg84 to Johkal
Anon
2013-May-28 6:26 pm
to Johkal
Bedford, INBedford, IN (south of Bloomington, IN) getting about 50-54mb/s down and 10-12mb/s up. |
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ymojica Premium Member join:2005-09-13 Houston, TX 1 edit |
to Johkal
Cypress, TXCYPRESS, TX Extreme 105 after the upgrade on speed. » stage.results.speedtest. ··· 6752.png |
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Cthen Premium Member join:2004-08-01 Detroit, MI 1 edit |
to Johkal
Detroit, MINew Blast! install as of today in Detroit. |
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to Johkal
Seattle, WASeattle seems to still be working out the kinks. I had 25/3, went to less than that when the upgrade started a month ago and after last night, it went up. |
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I accidentally rebooted my modem last night, and *poof*!
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to Johkal
Re: Report recent Extreme, Blast or Performance upgrades herecomcast does offer 1 gbps and 10gbps to bussiness only. But it would be thousands a month. Lol I heard that the CEO said that is ready to offer 1gbps to customers but they are not ready yet and don't even use 105 service fully.
105/20 gets you about 108 ish some 120 mbps like at early morning when the network is empty. If you ask me get the 105 service for $114 can't beat this with any ISP |
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to Johkal
» results.speedtest.comcas ··· 6442.pngGot this without reboot. Three days later got official notification via email. Did ShaperProbe and it reported 25.5+. |
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SunnyRuns from Clowns
join:2001-08-19 |
to Johkal
(topic move) [Speed] Inconsistent since Performance upgrade in OModerator ActionThe post that was here, has been moved to a new topic .. » [Speed] Speed Inconsistent since Performance upgrade in OR |
actions · 2013-Aug-1 2:06 pm · (locked) |
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to Johkal
Pittston, PAMy extreme 105, I had existing service (50/10) and ordered it. 3 hours later i noticed a huge speed increase. The 250 dollar tech still didnt come out :-P I wonder if hes going to make it faster if he runs a single line, we have a few cable boxes on the line. *wishful thinking* lol **EDIT*** This is in Pittston, PA with an ARRIS Modem/Phone combo |
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dbldbl join:2006-01-23 Palm Springs, CA 1 edit |
to Johkal
Richmond, CA
Richmond, CA with Blast! upgrade and Amazon purchased Motorola SURFboard SB6141
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netfxoncc
Anon
2013-Aug-9 10:04 pm
I just got another bump--30000/6000 on performance.
Provisioned Rate 30000 kbps Provisioned Rate 6000 kbps |
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PaulGo join:2005-01-29 Gaithersburg, MD 1 edit |
PaulGo
Member
2013-Aug-9 10:39 pm
North Potomac, MDMotorola SB6141 Comcast Blast
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to Johkal
Chico, CAChico, CA Supposedly paying for 50Mbps
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train_wreckslow this bird down join:2013-10-04 Antioch, TN Cisco ASA 5506 Cisco DPC3939
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to Johkal
Re: Report recent Extreme, Blast or Performance upgrades herethis is comcast business class, in nashville, TN. Recently (few weeks) we have had the 105/20 service available. I'm doing a slight amount of speed throttling, just a few megs worth, actual speed is ~105.8. i've actually had some inconsistencies ever since the upgrade, and an unrelated call to tech support a few months ago resulted in the tech nonchalantly mentionting that she was getting packet loss on the modem.... :/ |
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to Johkal
Anon
2013-Oct-5 1:15 pm
to Johkal
(topic move) Slow Blast PlusModerator ActionThe post that was here (and all 1 followups to it), has been moved to a new topic .. » [Speed] Slow Blast Plus |
actions · 2013-Oct-5 1:15 pm · (locked) |
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to Johkal
Lancaster, PALancaster, PA on the Blast 50/10 Plan |
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to Johkal
Anon
2013-Oct-9 6:42 pm
to Johkal
This topic has been un-stickied by Sunny |
actions · 2013-Oct-9 6:42 pm · (locked) |