|reply to Silver_2000 |
Re: Paetec/ Windstream are to be avoided at any cost
On July 25th I started trying to get Windstream to change the source IP address for one of our VPN tunnels. Its now August 13th and Ive YET to have ANYONE contact me to even get started on the 30 second change.
The sales rep tells me they have 10-14 BUSINESS days to act on these requests. - 3 Weeks to change an IP address ? Really ? Wow
More of the same from Paetec / Windstream
Please send me a detailed PM with all applicable information including your contact information and any ticket number you were given. I will have your information forwarded on to a Paetec trained agent for resolution.
We're here to help! firstname.lastname@example.org