said by sgtux:Wow i didn't know about canadianisp.ca... That's a lot of poor reviews. Either i signed up during a good time or something but talking to Marc off and on and my original signup i can't help but see them differently than most the reviews i read.
Such terrible customer/tech service "hit" me number of times for the last ~6 months. I've been with TekSavvy for 5+ years and I'm still with you regardless of feeling full disrespect to me as a TekSavvy customer and just as a software engineer
Marc, could you please answer a couple of questions without blowing smoke?
1. Count please negative and positive TekSavvy reviews on www.canadianisp.ca site and tell us why you think that this thread with negative review is an exception? BTW a man from Mississauga on that site described one of the "exceptions" (Aug 13, 2012). This is exactly what is going on with TekSavvy customer service right now.
2. I've seen this question in this forum but haven't seen an answer yet. What is the point to have three phone numbers on the TekSavvy web site leading to the same answering machine? The situation was different a couple of years ago when each number represented a separate department as it is supposed to be and as it's shown on your site.
and don't take it personally as it's just an another opinion that might help you to get rid of such reviews, I hope.