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CoxJimR
Premium,VIP
join:2002-01-17
Atlanta, GA
reply to 08034016

Re: [GA] COX Rude Reps.

Good news!


daveinpoway
Premium
join:2006-07-03
Poway, CA
kudos:2
reply to dvd536

Strange that my Motorola DOCSIS 3.0 modem (first an SB6120 and now an SB6180) works perfectly, even though it is "JUNK".


nmlobo

join:2002-11-02
Yorktown, VA

Mine too. Isn't it amazing? Even more so since the OP reports his modem is a Cisco DPC3010.

Expand your moderator at work


CoxJimR
Premium,VIP
join:2002-01-17
Atlanta, GA
reply to 08034016

Re: [GA] COX Rude Reps.

said by 08034016:

So far its going strong!!!!!!

Everything holding up OK?


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by CoxJimR:

said by 08034016:

So far its going strong!!!!!!

Everything holding up OK?

Yes Sir sure is!!!!

I wish to thank all of those that were Involved, will Contact you if any issues!!!
--
Support
»www.minutemanproject.com/


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to 08034016

My Modem Rebooted itself 2 times while writing this,dont know if it was scheduled/update etc i will keep a eye on this it started around 8:55 pm and the 2 others were at the writing on this post.




quote:
Model: Cisco DPC3010
Vendor: Cisco
Hardware Revision: 1.0
MAC Address:
Bootloader Revision: 2.3.0_R1
Current Software Revision: DPC3010-v302r12901-110516a-COX
Firmware Name: dpc3010-v302r12901-110516a-COX.bin
Firmware Build Time: May 16 2011 17:09:15
Cable Modem Status: Operational

Downstream Channels

Power Level: Signal to Noise Ratio:
Channel 1: -3.8 dBmV 37.7 dB
Channel 2: -3.6 dBmV 37.5 dB
Channel 3: -3.9 dBmV 37.2 dB
Channel 4: -4.0 dBmV 37.3 dB
Channel 5: 0.0 dBmV 0.0 dB
Channel 6: 0.0 dBmV 0.0 dB
Channel 7: 0.0 dBmV 0.0 dB
Channel 8: 0.0 dBmV 0.0 dB

Upstream Channels

Power Level:
Channel 1: 39.2 dBmV
Channel 2: 0.0 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV
--
Support
»www.minutemanproject.com/

ajwees41
Premium
join:2002-05-10
Omaha, NE
reply to dvd536

said by dvd536:

said by merlock:

You don't have a Motorola modem do you? Sounds like what I went thru before I junked mine.

been there done that. the moto D3 modems are JUNK!

if they are junk why are they still being sold and on Cox's approved modem list?


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by ajwees41:

said by dvd536:

said by merlock:

You don't have a Motorola modem do you? Sounds like what I went thru before I junked mine.

been there done that. the moto D3 modems are JUNK!

if they are junk why are they still being sold and on Cox's approved modem list?

Good question.
--
Support
»www.minutemanproject.com/


bbeesley
VIP
join:2003-08-07
Richardson, TX
kudos:5

said by 08034016:

Good question.

the answer is, "because they aren't"

people seem to forget that correlation is not causation and that a handful of claims of failures noted on a public forum do not equal a mass issue with a device

Cox tracks that type of thing pretty closely because they work to keep their transactional costs down. If they had them failing wholesale, they would have either gotten Moto to fix it or dropped them like a hot potato.


merlock
Premium
join:2003-04-05
Warner Robins, GA

said by bbeesley:

people seem to forget that correlation is not causation and that a handful of claims of failures noted on a public forum do not equal a mass issue with a device

Cox tracks that type of thing pretty closely because they work to keep their transactional costs down. If they had them failing wholesale, they would have either gotten Moto to fix it or dropped them like a hot potato.

I don't necessarily agree. While there are plenty of folks that are perfectly happy with their 6121's, mine was the cause of *all* of my connectivity problems. It wouldn't stay connected for 5 minutes without locking up or rebooting. Techs dispatched, CoxTech1 helping out too. Nothing worked. Replaced with a Zoom 5341...as I type this...uptime 3437h:10m:22s. and the modem's syslog has 10 entries...all due to changes made in my router's configuration that require a restart/reboot of the router (Ethernet link down and up). This is good enough for me to prove causation.


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to 08034016

After what i been through this is the E-mail i just got? Been with Cox 11 yrs and this is the first type of email i got.

quote:
. As of September 26, 2012, your household has used 260 Gigabytes of data in the current billing cycle. Your Cox High Speed Internet package includes 250 Gigabytes of data usage.
i don't believe this period my network is secured......

When i had my Cable modem turn off i never received a e-mail like this.
--
Support
»www.minutemanproject.com/


odog
Cable Centric Vendor Biased
Premium,VIP
join:2001-08-05
Atlanta, GA
kudos:11

Does your router have a bit counter in it? Secured or not bandwidth can be used.



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by odog:

Does your router have a bit counter in it? Secured or not bandwidth can be used.

I have this Router
»homesupport.cisco.com/en-us/supp···rs/E4200
--
Support
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lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Reviews:
·Cox HSI
reply to odog

said by odog:

Does your router have a bit counter in it? Secured or not bandwidth can be used.

Exactly why I like my Asus RT-N66U, as it has a bandwidth monitor, and even shows the daily usage between wired, and wireless 2/5ghz bands.


odog
Cable Centric Vendor Biased
Premium,VIP
join:2001-08-05
Atlanta, GA
kudos:11
Reviews:
·Comcast
reply to 08034016

said by 08034016:

said by odog:

Does your router have a bit counter in it? Secured or not bandwidth can be used.

I have this Router
»homesupport.cisco.com/en-us/supp···rs/E4200

the Cisco firmware doesn't support it, you would to load something like DDWRT.(which your router does support)

That would however give you direct numbers you could compare against the usage meter.


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by odog:

said by 08034016:

said by odog:

Does your router have a bit counter in it? Secured or not bandwidth can be used.

I have this Router
»homesupport.cisco.com/en-us/supp···rs/E4200

the Cisco firmware doesn't support it, you would to load something like DDWRT.(which your router does support

DDWRT?? cox should have something like a meter you can use?
--
Support
»www.minutemanproject.com/


No_Strings
Premium,MVM,Ex-Mod 2008-13
join:2001-11-22
The OC
kudos:6

They do. It's on the Internet Tools page when you log into My Account.

Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify.



odog
Cable Centric Vendor Biased
Premium,VIP
join:2001-08-05
Atlanta, GA
kudos:11
Reviews:
·Comcast

said by No_Strings:

They do. It's on the Internet Tools page when you log into My Account.

Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify.

exactly, we have a meter. This would be for you to use yourself, and verify what our meter said. It sounded like you thought it was impossibly high due to the fact that you have a secure network and it was something to do with leaving your cable modem on?


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to No_Strings

said by No_Strings:

They do. It's on the Internet Tools page when you log into My Account.

Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify.

Wish i could download this program and not look it up on their page I dont download nothing just surfing some banking? and using 260GIG which Windstream has no Cap on their service i mean really in 2012?

Also whats this Program are you talking about for the Router?
--
Support
»www.minutemanproject.com/


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to odog

said by odog:

said by No_Strings:

They do. It's on the Internet Tools page when you log into My Account.

Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify.

exactly, we have a meter. This would be for you to use yourself, and verify what our meter said. It sounded like you thought it was impossibly high due to the fact that you have a secure network and it was something to do with leaving your cable modem on?

Its funny how when i had my Cable modem off everyday at night for the past 11 yrs i never got a e-mail like this and since i have it on this e-mail happen's?
--
Support
»www.minutemanproject.com/


odog
Cable Centric Vendor Biased
Premium,VIP
join:2001-08-05
Atlanta, GA
kudos:11
Reviews:
·Comcast

said by 08034016:

said by odog:

said by No_Strings:

They do. It's on the Internet Tools page when you log into My Account.

Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify.

exactly, we have a meter. This would be for you to use yourself, and verify what our meter said. It sounded like you thought it was impossibly high due to the fact that you have a secure network and it was something to do with leaving your cable modem on?

Its funny how when i had my Cable modem off everyday at night for the past 11 yrs i never got a e-mail like this and since i have it on this e-mail happen's?

Not related, unless someone is somehow getting on your wireless? Properly encrypting the wifi, is the key there. But simply having the modem turned on does NOT cause bandwidth to be used.


No_Strings
Premium,MVM,Ex-Mod 2008-13
join:2001-11-22
The OC
kudos:6
reply to 08034016

dd-wrt is a third party firmware which unlocks or adds features to the router. I haven't used it, but based on what I've read, a bandwidth meter is one such feature.

Your router already tracks this, by the way, but probably not in a user friendly sort of way - packets sent and received vs. megabytes.

Most routers also have the capability of SNMP communications which allows you to run something like Cacti to keep track. »www.cacti.net/



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

4 edits
reply to odog

said by odog:

Not related, unless someone is somehow getting on your wireless? Properly encrypting the wifi, is the key there.

Its Secured....

Just surfing that's all today its at

2hrs 40 minutes

Sent bytes 8,303,000
Received bytes 65,000,000

So Cox Communications is saying am using 8.6 Gigs per day? am not even downloading.

BTW if i find out if someone used my network i doubt it i will SUE for "Theft of Services""

LAW O.C.G.A. 16-8-5 (2010)
16-8-5. Theft of services

--
Support
»www.minutemanproject.com/


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to daveinpoway

said by daveinpoway:

Strange that my Motorola DOCSIS 3.0 modem (first an SB6120 and now an SB6180) works perfectly, even though it is "JUNK".

you're in ca. and your CMTS gear probably doesn't hate your modem. its not like that nationwide.
--
Despises any post with strings.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to ajwees41

said by ajwees41:

said by dvd536:

said by merlock:

You don't have a Motorola modem do you? Sounds like what I went thru before I junked mine.

been there done that. the moto D3 modems are JUNK!

if they are junk why are they still being sold and on Cox's approved modem list?

because there are incompatibilities with *certain* cmts gear. people not having issues have cmts's that dont hate their modems. *takes a baseball bat to this age old arguement*
--
Despises any post with strings.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to No_Strings

said by No_Strings:

Most routers also have the capability of SNMP communications which allows you to run something like Cacti to keep track. »www.cacti.net/

Would that be the same SNMP that cox has locked down?
--
Despises any post with strings.


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to 08034016

AS i type this am on the Phone with Cox communications and talking with them about the E-mail,She notified me that my Internet will be Cut off and cut back on after i Contact Cox Communications???

Excuse me i hope she is incorrect 1st time and you wanna Suspend someones internet?

The person blames it on that someone was Gaming bs 8.6 GIGS PER DAY GET REAL!!!!!!!

Hope someone from Cox can Reply to my Post here.
--
Support
»www.minutemanproject.com/



No_Strings
Premium,MVM,Ex-Mod 2008-13
join:2001-11-22
The OC
kudos:6
reply to dvd536

Irrelevant. This is all done on the LAN side.



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

3 edits

Slow down its a freaking Joke i cant even get you any speed tests from any site because there's no upload!!!!

Any youtube video cuts off every 5-10 secs my Internet cut off 3 times today within 2 hrs

I hope this is maintenance..

quote:
Current Software Revision: DPC3010-v302r12901-110516a-COX
Firmware Name: dpc3010-v302r12901-110516a-COX.bin
Firmware Build Time: May 16 2011 17:09:15
Cable Modem Status: Operational

Downstream Channels

Power Level: Signal to Noise Ratio:
Channel 1: -2.9 dBmV 36.8 dB
Channel 2: -2.7 dBmV 37.0 dB
Channel 3: -2.8 dBmV 36.3 dB
Channel 4: -3.1 dBmV 36.5 dB
Channel 5: 0.0 dBmV 0.0 dB
Channel 6: 0.0 dBmV 0.0 dB
Channel 7: 0.0 dBmV 0.0 dB
Channel 8: 0.0 dBmV 0.0 dB

Upstream Channels

Power Level:
Channel 1: 40.7 dBmV
Channel 2: 0.0 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV

--
Support
»www.minutemanproject.com/