 CoxJimRPremium,VIP
join:2002-01-17
Atlanta, GA | reply to acid343211
Re: [GA] COX Rude Reps. Good news! |
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| reply to dvd536
Strange that my Motorola DOCSIS 3.0 modem (first an SB6120 and now an SB6180) works perfectly, even though it is "JUNK". |
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nmlobo
join:2002-11-02
Yorktown, VA | Mine too. Isn't it amazing? Even more so since the OP reports his modem is a Cisco DPC3010. |
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CoxJimRPremium,VIP
join:2002-01-17
Atlanta, GA | reply to acid343211
Re: [GA] COX Rude Reps. Everything holding up OK? |
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 acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | said by CoxJimR:Everything holding up OK? Yes Sir sure is!!!!
I wish to thank all of those that were Involved, will Contact you if any issues!!! 
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acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | reply to acid343211
My Modem Rebooted itself 2 times while writing this,dont know if it was scheduled/update etc i will keep a eye on this it started around 8:55 pm and the 2 others were at the writing on this post.
quote:
Model: Cisco DPC3010
Vendor: Cisco
Hardware Revision: 1.0
MAC Address:
Bootloader Revision: 2.3.0_R1
Current Software Revision: DPC3010-v302r12901-110516a-COX
Firmware Name: dpc3010-v302r12901-110516a-COX.bin
Firmware Build Time: May 16 2011 17:09:15
Cable Modem Status: Operational
Downstream Channels
Power Level: Signal to Noise Ratio:
Channel 1: -3.8 dBmV 37.7 dB
Channel 2: -3.6 dBmV 37.5 dB
Channel 3: -3.9 dBmV 37.2 dB
Channel 4: -4.0 dBmV 37.3 dB
Channel 5: 0.0 dBmV 0.0 dB
Channel 6: 0.0 dBmV 0.0 dB
Channel 7: 0.0 dBmV 0.0 dB
Channel 8: 0.0 dBmV 0.0 dB
Upstream Channels
Power Level:
Channel 1: 39.2 dBmV
Channel 2: 0.0 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV
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| reply to dvd536
said by dvd536:said by merlock:You don't have a Motorola modem do you? Sounds like what I went thru before I junked mine.
been there done that. the moto D3 modems are JUNK! if they are junk why are they still being sold and on Cox's approved modem list? |
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acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | said by ajwees41:said by dvd536:said by merlock:You don't have a Motorola modem do you? Sounds like what I went thru before I junked mine.
been there done that. the moto D3 modems are JUNK! if they are junk why are they still being sold and on Cox's approved modem list? Good question.
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 bbeesleyVIP
join:2003-08-07
Richardson, TX
kudos:5 | the answer is, "because they aren't"
people seem to forget that correlation is not causation and that a handful of claims of failures noted on a public forum do not equal a mass issue with a device
Cox tracks that type of thing pretty closely because they work to keep their transactional costs down. If they had them failing wholesale, they would have either gotten Moto to fix it or dropped them like a hot potato. |
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 merlockPremium
join:2003-04-05
Warner Robins, GA | said by bbeesley:people seem to forget that correlation is not causation and that a handful of claims of failures noted on a public forum do not equal a mass issue with a device
Cox tracks that type of thing pretty closely because they work to keep their transactional costs down. If they had them failing wholesale, they would have either gotten Moto to fix it or dropped them like a hot potato.
I don't necessarily agree. While there are plenty of folks that are perfectly happy with their 6121's, mine was the cause of *all* of my connectivity problems. It wouldn't stay connected for 5 minutes without locking up or rebooting. Techs dispatched, CoxTech1 helping out too. Nothing worked. Replaced with a Zoom 5341...as I type this...uptime 3437h:10m:22s. and the modem's syslog has 10 entries...all due to changes made in my router's configuration that require a restart/reboot of the router (Ethernet link down and up). This is good enough for me to prove causation. |
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acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | reply to acid343211
After what i been through this is the E-mail i just got? Been with Cox 11 yrs and this is the first type of email i got.
quote:
. As of September 26, 2012, your household has used 260 Gigabytes of data in the current billing cycle. Your Cox High Speed Internet package includes 250 Gigabytes of data usage.
i don't believe this period my network is secured......
When i had my Cable modem turn off i never received a e-mail like this.
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 odogCable Centric Vendor BiasedPremium,VIP
join:2001-08-05
Atlanta, GA
kudos:9 | Does your router have a bit counter in it? Secured or not bandwidth can be used. |
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acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | |
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Reviews:
 ·Cox HSI
| reply to odog
said by odog:Does your router have a bit counter in it? Secured or not bandwidth can be used.
Exactly why I like my Asus RT-N66U, as it has a bandwidth monitor, and even shows the daily usage between wired, and wireless 2/5ghz bands. |
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odogCable Centric Vendor BiasedPremium,VIP
join:2001-08-05
Atlanta, GA
kudos:9 Reviews:
·Comcast
| reply to acid343211
the Cisco firmware doesn't support it, you would to load something like DDWRT.(which your router does support)
That would however give you direct numbers you could compare against the usage meter. |
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acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | said by odog:the Cisco firmware doesn't support it, you would to load something like DDWRT.(which your router does support DDWRT?? cox should have something like a meter you can use?
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| They do. It's on the Internet Tools page when you log into My Account.
Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify. |
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odogCable Centric Vendor BiasedPremium,VIP
join:2001-08-05
Atlanta, GA
kudos:9 Reviews:
·Comcast
| said by No_Strings:They do. It's on the Internet Tools page when you log into My Account.
Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify.
exactly, we have a meter. This would be for you to use yourself, and verify what our meter said. It sounded like you thought it was impossibly high due to the fact that you have a secure network and it was something to do with leaving your cable modem on? |
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acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | reply to No_Strings
said by No_Strings:They do. It's on the Internet Tools page when you log into My Account.
Not a bad idea for you to monitor it at the router, though, and compare. Trust, but verify.
Wish i could download this program and not look it up on their page I dont download nothing just surfing some banking? and using 260GIG which Windstream has no Cap on their service i mean really in 2012?
Also whats this Program are you talking about for the Router?
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