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bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA
Reviews:
·SONIC.NET

1 edit

AT&T Slamming of legacy DSL accounts

I posted on the Sonic forums about this, but thought I'd post here as well. It looks like AT&T is sending out misleading letters saying that the DSL account will be moved to UVerse. I could be magnanimous and assume that they just made a mistake, but you never know:




DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
kudos:9

We have seen a number of reports of this, and AT&T tells us it was done in error, and they are correcting it - but they do want additional reports, so please write support@sonic.net and include a scan of any communication you get from AT&T please. Thank you!

-Dane



bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

You have my email already, Dane!

Ticket #: 2098079



DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
kudos:9

Perfect, thanks!

AT&T has asked us to respond to our customers with a "please disregard, notification was sent in error".

-Dane



bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

Excellent, thanks!



Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
kudos:2
Reviews:
·Time Warner Cable
reply to bobrk

said by bobrk:

I posted on the Sonic forums about this, but thought I'd post here as well. It looks like AT&T is sending out misleading letters saying that the DSL account will be moved to UVerse. I could be magnanimous and assume that they just made a mistake, but you never know:

should remove that "personal info"


state
stress magnet
Premium,Mod
join:2002-02-08
Purgatory
kudos:6

Done, to be on the safe side.



bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

1 recommendation

I don't see my name as being a big secret but ok.