I feel your pain. You think that's bad, try having both COX business for internet and COX residential service for video. I've been getting hammered from both sides. Maybe not as bad as you, but it's priceless having COX residential try to sell me internet service or the trio pack ever since I canceled and went with COX business internet. "Left hand, Hi, I'm the right hand" would be nice. And then I have COX business trying to selling me phone service (That I just canceled on residential) at the bargain price of 3x that of residential. Solution? Anything advert related from COX automatically goes straight from the mailbox to recycle bin. Problem solved.