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incognito_2u
join:2005-03-15
Malverne, NY

incognito_2u to fiosboston

Member

to fiosboston

Re: [FiOS Phone] call assistant

Are you on "Freedom Essentials" or "Digital Voice" ?
hubrisnxs
join:2009-12-30
Fountain Valley, CA

hubrisnxs

Member

you can't have call assistant with digital voice

and I know my notifications were coming in all wonky for the past two months, I think i called and they acknowledged some sort of outage.

incognito_2u
join:2005-03-15
Malverne, NY

incognito_2u

Member

I have Freedom Essentials.....I did not know that call assistant is not included with DV.
hubrisnxs
join:2009-12-30
Fountain Valley, CA

hubrisnxs

Member

DV has a similiar thing, called the Fios account manager

www.verizon.com/fiosvoice And it's similiar except for small differences, in my opinion it's better. It does in and outbound call logs, and the call assistant does inbound only. And you have full control of your features on the site, vs call assistant, which is pretty much just viewing incoming call logs and voicemails. Call assistant does have a nifty download client though for the pc, that gives you live pop ups. :]