dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
19
share rss forum feed

Os

join:2011-01-26
US
reply to JTR

Re: What's the BANDWIDTH CAP like?

When Comcast puts it right under their speed tiers, as they do in Canada, then you have a point.

But they and every other capping ISP does their best to try and hide it away in the TOS/AUP and doesn't really disclose it.

JTR

join:2012-05-19
Carbondale, IL
Reviews:
·Mediacom
said by Os:

When Comcast puts it right under their speed tiers, as they do in Canada, then you have a point.

But they and every other capping ISP does their best to try and hide it away in the TOS/AUP and doesn't really disclose it.

It's your duty to read the TOS/AUP, like it or not. I do agree that not putting it out in the open is a shitty move, but it's still not an excuse.

(by the way, my ISP, Mediacom, clearly lists bandwidth caps on the order page under each plan - »mediacomcable.com/site/internet.html - they also list it again in a larger table lower on the page, and include detailed fine print on caps on the bottom of the page)


tshirt
Premium
join:2004-07-11
Snohomish, WA
kudos:5
Reviews:
·Comcast
reply to Os
I agree it shouldn't be hidden. But cable (and telephony and MOST other services) plans are far to complex to fit on a single page flyer, or in a few bullet points on 1 webpage.
ALL consumer have a responsiblity to read, and understand the terms or ask questions about EXACTLY what they are buying. In the case of ComCast residential accounts it is month to month with a 30 day money back guaruntee, thats about as good a free trial is you'll find anywhere.
It also current has no cap, and I'm sure that ComCast will attempt to clearly and loudly disclose what the new cap is, once that is determined.