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Anhinga

@barrettxplore.com

[Eastern Ontario] outages outages outages Cogeco out of business

for months repeated outages, now for days not TV at all!
Is Cogeco out of business ??????
They at least act like it, the worst:
my wife will divorce me as she thinks I did not complain hard enough! Her favourite Soap which she is watching for more than 30 years is gone because no TV from Cogeco!
Neighbour already switched because of trouble with them to
Bell ! Is the Bell at Cogeco ringing finally ????????


urbanriot
Premium
join:2004-10-18
Canada
kudos:3

Re: [Eastern Ontario] outages outages outages Cogeco out of busi

Where's @barrettxplore.com?

And where are you? Not a lot of information about where you're experiencing an outage.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:3

said by urbanriot:

Where's @barrettxplore.com?

You know, Xplornet? I pitty the fool who uses them.

exseven
Premium,VIP
join:2003-05-23
L8E0G6
kudos:1

reply to Anhinga
Did you try calling the call center? If its out for days chances are its just you.



Anhinga

@barrettxplore.com

reply to urbanriot
thanks for asking:
Cogeco outages happened and still are out on Prince Edward County
in Wellington, what a shame nothing done from them for days!!!



Anhinga

@barrettxplore.com

reply to Gone
why is that you pitty xplornet ???


exseven
Premium,VIP
join:2003-05-23
L8E0G6
kudos:1

reply to Anhinga
there are no current outages in that area, i would call back and book a service call if you have no service.



Anhinga

@barrettxplore.com

Cogeco still not working, we called them several times over the last month or so,
they did send new signals, it worked for a day or two, then same problem again,
only blue screen with error message, should be back soon,did not.
We called again and same happened.
Last call August 15 they told us there is a listed problem and they don't know how to fix it, offered to credit $ 6 but did not even try to send new signal, since then we are totally off.
Cogeco box no light anymore, only showing on channel 3 "Analog" then off totally. Service call takes days and my wife calls for divorce!



Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3

Might be a good time to check this out : "Have a problem? Read this before you post"



urbanriot
Premium
join:2004-10-18
Canada
kudos:3
Reviews:
·Cogeco Cable

reply to Anhinga

said by Anhinga :

they did send new signals,

If you follow Asawulf's suggestion and register too, it's possible you can send the relevant information to one of the helpful representatives who will personally look into your issue and send you some permanently reliable signals.

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