|reply to hm |
Re: Electronicbox Try To Steal Money From Their customer ???
No, we ask for 30 days to be able to assure the billing for the next month is not processed.
We will make disconnections on the last day of any billing period, meaning the 30th or 31st and do not offer prorated billing for any disconnection prior to that.
Unfortunately when not provided sufficient notice to prevent the automated payment (due to be charged on the 14th of each month) we do not offer refunds, we will gladly provide a credit on account or plan the disconnection a few weeks later to ensure no loss on the clients end.
Electronic Box Inc.