 BF69Premium join:2004-07-28 Camden, TN | reply to Craiger
Re: Is Charter's Four Room $20.00 DVR Ad Deceptive? said by Craiger:People wouldn't see the fine print on the bottom and would expect $20.00 covers all four DVR's in the house at $5 per DVR. One way to do it would be to change the ad and say its a $20 DVR Service Fee and the DVR boxes are $5 extra. The boxes are NOT extra. If you already have 4 boxes you are just swapping them out for DVRs. The price on the boxes is the same.
Once again I'm not sure how someone logically thinks they can get 4 DVRs and the DVR service for the SAME price as people are paying for non-DVRs and no DVR service.
By the way price DVR service form DirecTv. They charge $20 for DVR service and $6 per box. AND they charge $500 fee for the boxes on top of it. So yeah Charter is screwing customers.  |
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 msmisfit join:2004-09-13 Lawrenceville, GA kudos:2 | I have one DVR and when my price changes... I will be paying $25, rather than $15. |
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 Craiger join:2012-07-05 Chesterfield, MO | reply to BF69 I have Directv I was just curious about Charter's DVR Ad. I like to keep up with what TV Service Providers are up to with their technology. Directv doesn't charge a $20 DVR Service its only $6 per month for both regular and HD DVR. DirecTV does charge a $10 HD Fee. Charter should maybe do something similar but keep their $5 per box fee. |
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 BF69Premium join:2004-07-28 Camden, TN | said by Craiger:Directv doesn't charge a $20 DVR Service yes they do. I went though the whole ordering process. When you get to check out there is CLEARLY a $20 DVR service fee. |
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 BF69Premium join:2004-07-28 Camden, TN | reply to msmisfit said by msmisfit:I have one DVR and when my price changes... I will be paying $25, rather than $15. Do you have any other boxes? If not then yes a person with just ONE box will pay more. Everyone else will save. |
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 msmisfit join:2004-09-13 Lawrenceville, GA kudos:2 | Just the one box....  |
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 BF69Premium join:2004-07-28 Camden, TN | Well with the reduction of the prices in programming maybe it will even out for you. |
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| reply to BF69 said by BF69:said by Craiger:Directv doesn't charge a $20 DVR Service yes they do. I went though the whole ordering process. When you get to check out there is CLEARLY a $20 DVR service fee. You're wrong. I have directv. I wouldn't use charters tv service or dvr's if you paid me to have them. Horrible on screen guides (what is this, 1995?) and small hard drives. |
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 BF69Premium join:2004-07-28 Camden, TN | said by BlakePaulson:said by BF69:said by Craiger:Directv doesn't charge a $20 DVR Service yes they do. I went though the whole ordering process. When you get to check out there is CLEARLY a $20 DVR service fee. You're wrong. I have directv. I wouldn't use charters tv service or dvr's if you paid me to have them. Horrible on screen guides (what is this, 1995?) and small hard drives. I am NOT wrong. here you go from the checkout
Fees Advanced Receiver Service $20.00
from directv website
What is Advanced Receiver Service? Advanced Receiver Service gives customers with an HD DVR receiver access to all of the cutting-edge features available from DIRECTV, including:
Whole-Home DVR: The ability to record and watch shows in any room, with one HD DVR. (HD receiver required for each additional TV.) Access to HD programming Over 7,000 shows and movies On Demand, at no extra charge Live TV on your iPad® The new HD On-Screen Guide Pandora Internet radio and YouTube on your TV Facebook and Twitter connection to share your favorite shows Advanced Receiver Service costs $20/month and is required for new customers who get the HD DVR, Home Media Center HD DVR, or the TiVo HD DVR. There's only one monthly service fee no matter how many receivers you have on your account. New customers who enroll in Auto Bill Pay may be eligible for a $10 monthly credit on Advanced Receiver Service for the first 24 months of their DIRECTV service.
Please note: The TiVo HD DVR does not offer Whole-Home DVR functionality.
Also I may add that they charge $99 for the 2nd DVR and $199 each for the 3rd and 4th DVRs. That's $497 if you had 4 DVRs.
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 Craiger join:2012-07-05 Chesterfield, MO | I guess Directv's $20 Advanced Receiver Fee is not shown on the bill as a separate charge its included with monthly fee. I don't think I have ever seen that fee on the bill.
The one advantage to buying DTV's receivers and DVR's if you buy them online and not through DTV is that you can get the latest ones. With Charter you might not get the latest HD DVR or Receiver. |
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 BF69Premium join:2004-07-28 Camden, TN | said by Craiger:I guess Directv's $20 Advanced Receiver Fee is not shown on the bill as a separate charge its included with monthly fee. I don't think I have ever seen that fee on the bill.
The website states it's for new customers so maybe you don't get charged being a long time customer. The fact is it would apply to someone like me if I ever went the DirecTv route. So the fee is the same for both but Charter's boxes are cheaper. |
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