[Tampa] Valrico, Florida - very weak Internet signal
Live in a two story house, Bright House talked me into upgrading my internet service to the faster 40mbps system. The initial BH internet speed I had was adequate, with a good signal throughout the house. Since BH installed the new ubee dvw3201b router (same location as the old router) the signal has been horrible, mainly upstairs, sometimes I can't even connect on iPads. bright house has been out several times to no avail. We lost power a couple days ago and the problem has been worse, re-booted the router by unplugging it, still poor signal. Any suggestions? Can I buy my own router and improve the signal?
FYI... BH speed test indicates 21.71mbps download with a fairly good upload at 5.02mbps
Saint Petersburg, FL
Unfortunately wireless is one of those things where one device works better than another but we do have options. If you are getting 21.7 down on wireless then you are still doing pretty good. We do not warrant wireless speeds (no provider does) for obvious reasons.
Okay...do you by some chance have your own router? If so make and model please... also open a direct forums thread with the usual information so I can take a look behind the scenes as well.
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~