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urbanriot
Premium Member
join:2004-10-18
Canada

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Re: [Cable TV] Can we get 24 hr channel ordering service from Co

That's the second time you've written that in a thread, what local call centers are you referring to? The folks I talk to sound very local to me, like a half hour away kind of local.

Gone
Premium Member
join:2011-01-24
Fort Erie, ON

Gone

Premium Member

said by urbanriot:

That's the second time you've written that in a thread, what local call centers are you referring to? The folks I talk to sound very local to me, like a half hour away kind of local.

Maybe two and a half hours too, as I think they've got a call centre in Barrie.
HeadSpinning
MNSi Internet
join:2005-05-29
Windsor, ON

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A long time ago, there were local customer service people based in Windsor that served Leamington as well. That hasn't existed for a very long time.

I don't expect companies to have local call centres in every city. At least Cogeco doesn't offshore like other providers do.

N0_Nam3
join:2002-06-14
Leamington, ON

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the call centers that werent 1800 numbers

urbanriot
Premium Member
join:2004-10-18
Canada

urbanriot

Premium Member

said by N0_Nam3:

the call centers that werent 1800 numbers

Hm. I had no idea, I've always called the 1-800 numbers. Maybe even when we had a publicly accessible Cogeco building here in Niagara Falls... but that was more than a decade ago...
exseven8
Premium Member
join:2003-05-23
L8E0G6

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The local windsor number routed to the call center in burlington since atleast 2003 when i started at cogeco.