Cox Business typically provides a Cable Modem for Cable Modem Business Internet service to each address they have on file.
I have been told that even though I have a Cisco DPC3010 (previously used on the Cox Residential side), Cox Business will not provision the modem unless it is one that is provided by them.
That's not to say that you couldn't get a replacement without having to upgrade your speeds...but it may take a call to a higher level tech to get anything really looked into. Perhaps one of our Cox support reps on the forums will be able to assist you more.
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