How can I get a Cogeco tech to test or run a diagnostic on the equipment coming down my street and test the line coming in to my house? If any techs manage to see this post, here are some of the problems I have been having. Interment problems with the video feed freezing and blocking up and also interment problems with the audio dropping. Could be some noise in the line? To me the problems I have been seeing are the result in noise in the line or a very weak signal. Could an amp or a connection be bad out on the pole somewhere?
I think I found the problem. I swapped the DCT 2000 with my DCT 1800 and everything works wonderful. SNR is sitting at 35dB, error count is steady at 00000. In the other room where I took the 1800 from and replaced it with the 2000, I kept getting problems. I took a small peek through the top vents of the 2000 and I noticed that there was almost like an white paste near all the caps. I did notice that on the DCT 1800 that the SNR for the OOB was a little low around 18dB. Is that an issue? Could it go higher once it is done downloading or connecting?
Most of the wires are RG-6 except for the line running to the living room. That one can not be replaced because it was built underneath the floor. Also I have a few small RG-59 cords that came with the STB's.
I see I have some more work to do. Might need to swap the coax to the TV and replace it with an composite video cable. Everything has a shadow behind it.
Other than that the output of the box seem way more colourful.