O Canada! > Canadian > TekSavvy > [DSL] Good News - DSL upgrades

[DSL] Good News - DSL upgrades

so I noticed 16Mb is completely gone...does that mean existing users get downgraded?

»teksavvy.com/en/res-internet.asp

Notable Changes
- The 640Kbps & 2Mbps packages are no longer offered
o Existing customers will be grandfathered (pricing & speed)

- The Ontario 12Mbps package is being converted to 10Mbps
o The pricing will remain the same as it currently is

- The Quebec 10Mbps package pricing will be lowered to match the new Ontario 10Mbps package

- Existing Ontario 12Mbps customers will be converted to the new 15Mbps package
o Existing customers will be grandfathered price-wise

- The 16Mbps package is being converted to 15Mbps
o Existing customers are being grandfathered.

- The 25Mbps package will receive a free upload speed upgrade from 7Mbps to 10Mbps
o Pricing is to remain the same

All existing customers affected by the changes will receive an email
--
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )

When will these updates/upgrades be rolling out? Will anything be required from users other then resetting our modems to re-sync at the new profile speed?

reply to DragonSpyre
We anticipate in the next 1-2 weeks. As for the re-syncing, it should automatically re-sync for you when they push the updates.

Great news!!

reply to zaptor99
Great news indeed! Right after I got my 25/7 connection setup

reply to TSI Andre
What about marginal lines that are between the old speeds and the newer speeds? Do they get upgraded? Meaning they can get higher than the older speed but can't attain full synch at the newer speeds.

Looks like something happened to my profile already I was on 12Mbit but now it is showing 14272 downstream and 1087 upstream. The downstream hasn't changed but the upstream is up from 899. Maybe they are just tinkering for the time being?

They shouldn't be. Can you post in the direct or call in. We would like to look into that for you.

Cheers,

Andre

Posted

Awesome! I just asked one of my guys to pick up your ticket asap.

Thanks,

Andre

The downstream has always been what is shows but the upstream went up by quite a bit over night. Connection is stable though with no problems otherwise.

reply to DragonSpyre
Confirmed same thing here in Markham. Church Street central office. Both download and upload increased.

reply to TSI Andre
Check the 12 meg profiles for Markham. Church Street central office. Both download and upload speeds were raised for me.

reply to zaptor99
Wow, I haven't checked DSL speeds in a while. This is quite a boost from last year. Unfortunately, it still isn't competitive enough with cable, especially considering the $8/month dry loop fee and PPPoE overhead.

reply to zaptor99
Hi there,

So, the 16 mpbs profile will turn into 15 mpbs? *lol* Paying the same for less. Awww. Lucky anyone sign up before the change will remain at 16 mpbs.

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/

reply to zaptor99
We have 16/7 service at our office, are we going to see that change to 15/10?
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

reply to zaptor99
Glad to see the update, I'll spread the news to friends.

I'm really looking for the possibility of a 15/10 offering purely from a price point perspective. I remember seeing that the price difference between 16/7 and 25/7 was small and that made the 16/7 plan stupid to even offer. The catch is that I would really like more upload, and Rogers is taking their sweet time with network upgrades. When is all said and done I'll still likely only get 3Mbps up from Robbers. However, DSL just isn't a option budget wise because of the higher base price, dryloop fee, and modem rental fee as I would paying $30 more a month than what I pay now on cable.