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robman50

join:2010-12-14
reply to robman50

Re: [DSL] Good News - DSL upgrades

said by robman50:

said by TSI Martin:

If you'd like to PM me your details, I'll double check for you.

What info would you need to double check the services that I could get?

I'm a little rusty in that end.

GreenEnvy22

join:2011-08-04
St Catharines, ON
reply to zaptor99

I may have missed an answer but I can't see it. Can you confirm if the business 25/7 plan also will go upto 25/10?


robman50

join:2010-12-14
reply to TSI Martin

PM sent.


Resistencex3

join:2011-12-06
Scarborough, ON
reply to zaptor99

Download speed increased, but upload speed decreased






Mike2009

join:2009-01-13
Ottawa, ON
kudos:3

Call and ask them for the full upload speed. Bell sucks.



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
reply to Resistencex3

If you would please post in the »TekSavvy Direct forum & we'll take a look.

Martin



heyyahblah

join:2009-02-01
Mississauga, ON

hey gang,

will the new 15MB profiles include overhead or not? or will we have to call in? I am just curious about that.

I remember TSI Martin and gang fixed my 12MB profile to sync at 14 when BELL was being hard-asses about it back in Jan when I upgraded.

So I was just wondering if I will have to call into support or just wait it out like everyone else?

Hope everyone has been having a grand summer.

thanks
--
Larry, Larry Laugher .. hehe



heyyahblah

join:2009-02-01
Mississauga, ON

Wow what a week to go on vacation, I guess I have to pay more attention to the forums, glad that I did.

What made me notice was the new layout at the teksavvy home page since a neighbour asked about what internet service they offered, boy do I feel dumb now telling him about plans that don't exist anymore .... hahaha .....

Well, I did a hard-reset on my ADSL modem + router and ya ... looks like it went through no problems or questions asked. Not sure when this happened.

Here are stats, are they OK ... or do I need to worry about cleaning anything up ... plus stability and etc? Anyone ....

thanks.. I'm worried abit about the upstream ....

MY OLD 12MB PROFILE


MY NEW PROFILE (THAT I JUST NOTICED TODAY)


PS > I believe I have been told that I am on an IKNS remote!!
--
Larry, Larry Laugher .. hehe



Mike2009

join:2009-01-13
Ottawa, ON
kudos:3

Looks like you got your upgrade. You should be fine on that profile. Enjoy!


robman50

join:2010-12-14
reply to heyyahblah

what program is that?



Mike2009

join:2009-01-13
Ottawa, ON
kudos:3

DMT. »dmt.mhilfe.de/


robman50

join:2010-12-14

crap it's for dsl only. i thought i could use it with my cable modem.



anon234

@teksavvy.com
reply to zaptor99

I recall I had to put in a ticket for my 5Mbit to 6Mbit upgrade.
My profile didn't have the 'upgrade' button on it, I think because I was on an IKNS remote.

Will it be the same this time around?


Juggler00

join:2010-02-09
Burlington, ON

Any idea on when Barrie will be upgraded? I'm on the 25/7 profile and have yet to see the 10Mbps upgrade.



Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to zaptor99

Neither do I in Montreal (at least, one of my two lines must not be, since MLPPP is giving me 14 megs up instead of 20), they're taking their time.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org


civuck5

join:2002-04-06
Scarborough, ON

Still 25/7 in Ajax.



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
reply to Guspaz

It seems that Bell are changing the orders. I haven't really seen anyone changed to 25/10 yet. But I do see the order on the Bell portal are being modified from 25/7 to 25/10.

I believe Bell are probably changing the order first. Once they've completed the changes, then a push for the profiles will most likely be done.

I'm testing with a customer if requesting the upstream profile to be change will actually happen or not.

My guess, things will change automatically for users who are able to handle the 10Meg upload.

Martin
--
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow me on Twitter : @TSIMartin


robman50

join:2010-12-14

I'm glad to see DSL 6 jump up to DSL 15 where I am.


civuck5

join:2002-04-06
Scarborough, ON
reply to zaptor99

Has anyone been moved up to 25/10 yet? Still 25/7 in Ajax.


Bhruic

join:2002-11-27
Toronto, ON
kudos:2
Reviews:
·TekSavvy DSL
reply to TSI Martin

said by TSI Martin:

I'm testing with a customer if requesting the upstream profile to be change will actually happen or not.

How did that request turn out?

Bhruic

join:2002-11-27
Toronto, ON
kudos:2

...or did it?


Juggler00

join:2010-02-09
Burlington, ON
reply to Juggler00

Still sitting at the same speed in Barrie... iPhone 5 orders must be slowing Ma-Bell down


compudj

join:2012-03-13
reply to civuck5

I just noticed the announcement about this speed change, and it was not automatically updated for me (25/7 account) as of Sept. 17, 2012. I use my Cellpipe modem in bridge mode (no pppoe credentials are entered in the modem). I had to reboot the modem to get the speed upgrade.

Thanks!

Mathieu


civuck5

join:2002-04-06
Scarborough, ON

said by compudj:

I just noticed the announcement about this speed change, and it was not automatically updated for me (25/7 account) as of Sept. 17, 2012. I use my Cellpipe modem in bridge mode (no pppoe credentials are entered in the modem). I had to reboot the modem to get the speed upgrade.

I'm still at 25/7 in Ajax and have rebooted my Cellpipe modem a few times now.

Is the reboot required or does it get pushed out?

34764170

join:2007-09-06
Etobicoke, ON
reply to Davesnothere

said by Davesnothere:

 
[Dave wonders how many folks changed their minds after hearing/reading THAT ?]

Is that still an $8 wallet-bite ?

It sucks but that's the tax if you want to go with DSL.

the cerberus

join:2007-10-16
Richmond Hill, ON
reply to civuck5

said by civuck5:

said by compudj:

I just noticed the announcement about this speed change, and it was not automatically updated for me (25/7 account) as of Sept. 17, 2012. I use my Cellpipe modem in bridge mode (no pppoe credentials are entered in the modem). I had to reboot the modem to get the speed upgrade.

I'm still at 25/7 in Ajax and have rebooted my Cellpipe modem a few times now.

Is the reboot required or does it get pushed out?

Request in the direct forum. They have the power. Confirmed.



PS I didnt reboot my modem.

robman50

join:2010-12-14

1 edit
reply to zaptor99

I noticed Bell has been working on the JWI box on my street for the past week or so. Will that effect the TekSavvy services?
Usually I have been seeing the Bell van's out in that area and today it was a truck.


kovy

join:2009-03-26
kudos:8

said by robman50:

I noticed Bell has been working on the JWI box on my street for the past week or so. Will that affect the TekSavvy services?
Usually I have been seeing the Bell van's out in that area and today it was a truck.

Affect in what was exactly?

civuck5

join:2002-04-06
Scarborough, ON
reply to zaptor99

Spoke with TekSavvy support tonight (after 30mins on hold). They say all the 25/7 to 25/10 flips should be done by Sept 27 in Ajax.


robman50

join:2010-12-14
reply to kovy

Oops. Sorry that was a typo. I meant will it effect the services, like possible upgrades to the phone line on my street? More TSI services for me to get?