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BluffingJ

join:2012-08-21
reply to BluffingJ

Re: [Connectivity] Xfinity SMCD3GNV - Lost MDD Timeout/Sync Timi

This is the log from today.

Lost MDD Timeout;CM-MAC=00:26:f3:51:76:f0;CMTS-MAC=00:01:5c:24:29:d5;CM-QOS=1.1;CM-VER=3.0; 2012/08/22 11:44:20 warning

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:26:f3:51:76:f0;CMTS-MAC=00:01:5c:24:29:d5;CM-QOS=1.1;CM-VER=3.0; 2012/08/22 11:44:19 critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:26:f3:51:76:f0;CMTS-MAC=00:01:5c:24:29:d5;CM-QOS=1.1;CM-VER=3.0; 2012/08/22 11:44:15 critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:26:f3:51:76:f0;CMTS-MAC=00:01:5c:24:29:d5;CM-QOS=1.1;CM-VER=3.0; 2012/08/22 09:00:35 critical

Lost MDD Timeout;CM-MAC=00:26:f3:51:76:f0;CMTS-MAC=00:01:5c:24:29:d5;CM-QOS=1.1;CM-VER=3.0; 2012/08/22 09:00:35 warning

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:26:f3:51:76:f0;CMTS-MAC=00:01:5c:24:29:d5;CM-QOS=1.1;CM-VER=3.0; 2012/08/22 09:00:31 critical

ExoticFish

join:2008-08-31
Stuarts Draft, VA

Have you called Comcast yet ?
--
»www.VAJeeps.com


medbuyer

join:2003-11-20
kudos:4
reply to BluffingJ

seeing that you're using a biz modem, have you called for tech support yet?

this is now a good time to test that premium for biz accounts.

posting logs wont help you or us since not everybody can decipher what the logs mean. for all you know, it might be a defective modem.



trythisfirst

@comcast.net

said by medbuyer:

seeing that you're using a biz modem, have you called for tech support yet?

/facepalm

Thats a residential device, you can look it up if you like. Not an smc business class device.

»na.smc.com/products/residential/···mcd3gnv/

medbuyer

join:2003-11-20
kudos:4

said by trythisfirst :

said by medbuyer:

seeing that you're using a biz modem, have you called for tech support yet?

/facepalm

Thats a residential device, you can look it up if you like. Not an smc business class device.

»na.smc.com/products/residential/···mcd3gnv/

ok....so I stand corrected then....

residential or biz class service, the OP should have contacted tech support by now.

ExoticFish

join:2008-08-31
Stuarts Draft, VA

said by medbuyer See Profile

residential or biz class service, the OP should have contacted tech support by now.

Exactly.
--
»www.VAJeeps.com