dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
2117
share rss forum feed

demonghost

join:2012-08-21
Fullerton, CA

stupid cap

I just had u-verse internet installed didn't know about this stupid cap, so how exactly do i track my downloads because this dosen't seem to be an way online at all.



ILpt4U
Premium
join:2006-11-12
Lisle, IL
kudos:9

The cap is in place in the TOS, but to this point, AFAIK, it has not been enforced on U-Verse Internet

As far as future enforcement plans: no data


demonghost

join:2012-08-21
Fullerton, CA

i didn't read the TOS in fact i never do, so it's not being enforced right since when.



Jon
Premium
join:2001-01-20
Lisle, IL

Haven't heard anything about it being enforced. They're supposed to have usage tools for you to track your BW but as far as I know, they've never worked. Trust me. If they actually start enforcing it, The internet will explode with people bitching so you'll hear about it.



ILpt4U
Premium
join:2006-11-12
Lisle, IL
kudos:9
Reviews:
·AT&T U-Verse
reply to demonghost

I didn't say it will never be enforced. Per the TOS AT&T reserves the right to enforce the cap on residential accounts

But as I stated, as far as I know to this point, the cap has not been enforced on U-Verse accounts. I have heard rumors on non U-Verse ADSL accounts of the cap being enforced, but I have not heard anything on U-Verse accounts. But that could change tomorrow

If it becomes a major issue, there is the option to upgrade to an uncapped business class account, or consider options from other providers



IBspecialist

@cgocable.net
reply to demonghost

their is no way right now for att to track it, i am a tier one agent. not hired directly by att, work for company hired by them.. but we are the better center but back to point ya no way to track amount used so we are not enforcing the cap you WILL NOT GET CHARGED for going over, call the 288-2020 number if u get over seas dont trust them they know jack, ask goto nothn american center will get tier2 whick is 100% usa based.. and i work for the canadian center if u get us we should tell u no charge for goin over.. also if any one didnt know cap is 250GB

tier 1



SomeJoe7777

join:2010-03-30
Houston, TX
kudos:7
reply to demonghost

Caps are not being enforced, but if you have a VDSL-based gateway (2Wire 3600, 3800, 3801, or iNID/3812), there is a way for you to track your own usage.

UV Realtime (www.uvrealtime.com) has a built-in usage meter that can do it. Read the documentation thoroughly, your network must be set up exactly according to the documentation for it to work right.



Uverse Tech

@charter.com
reply to demonghost

As a tech i have never heard of anyone bineg charged with the cap overages, as well as we do not send out those extortion letters for downloading shared stuff. They turn a blind eye to all that it cost money to enforce anything.



uverse tech

@cgocable.net
reply to demonghost

no way to track would have get 3rd party program do that but even then thats only per comp.. Might be able to find router that tracks it then plug that into gateway and use it instead of ours for wireless and wired connections. but then we cant help troubleshoot that router will just say in end use ours it works



tigerpaw509

join:2011-01-19
reply to demonghost

Perhaps you would be interested in their new home
Lte service with 2 gig cap and $15 dollars for every gig
over.That is the real future for Att


ohh

join:2011-07-16
San Jose, CA
reply to demonghost

I've never got an overage (I would know if I did). If they do try to charge you more or slow your speed, threaten to dump them.

They can fuck off if they want to dictate every little thing (let them go out of business).

My sarcastic take on it: OH NOES THE BANDWIDTH-OIL FIELDS ARE ALMOST EMPTY TIME TO CHARGE MORE!


EOLonline

join:2007-01-17
Atlanta, GA
reply to demonghost

My regular DSL did have the 150GB cap and they did charge me for the overage on the few times I did exceed 150. Never did it enough to get a letter or anything. It just cost me 10 or so extra bucks twice.

After switching to Uverse, they haven't said a word and the website where you can track usage no longer works for me. Shrug.