US Cable Support > Comcast HSI > [Business] Can't get the Cm page to open

[Business] Can't get the Cm page to open

Do you mean Cable Modem's home page at 192.168.100.1? If so, what model modem?

reply to DarkLogix
IE/FF/Chrome?

reply to DarkLogix
and for motorola's at least you'll need javascript active and allowed.

reply to DarkLogix
Business.. as in you have a gateway from Comcast.
10.1.10.1 is not working?

Yes its an SMC

I had set the ip to 192.168.100.1 to be more like normal modems

IE and waterfox couldn't get any page to show up

I first saw that there was some issue when I pulled up my asp page just out of curiosity to see the RF levels, the ASP page wouldn't load (never saw it do that before, if the SMC wasn't on it'd just give an error)

then I looked at PRTG and saw that my monitor of the RF stats had shown as down for 2-3 days

I tested and was able to ping no problem but couldn't http to it.

and internet was working fine.

so after what I was doing was over I power cycled the SMC and it came up fine.

Its the first time it's happened and to me is a sign that somethings wrong, anyone else see this behavior? its the 4/4 SMC D3 modem I had 4 ds bonded but only 1 us

I'll have to check but DS was between 1 and 2db for all 4, I can get on my PRTG to view the exact stats in a bit.

BTW here's the RF levels

DS1 1.91589 dBmV
DS2 1.868206 dBmV
DS3 1.723848 dBmV
DS4 1.519727 dBmV
SNR1 35.972961 dB
SNR2 35.972961 dB
SNR3 35.972961 dB
SNR4 36.174995 dB
US1 45 dBm

so anyone else see an SMC-D3 stop offering the HTTP interface?