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Freebird

@rr.com

continously losing my Bright house connection

In Florida, Hernando County, Spring Hill.
For some time now we will lose our connection and to get back on line we have to unplug the cable modem. No internet TV or phone through Brighthouse. Phone is through 8x8.

Our router is a linksys BEFSX 41 firmware 1.52.16. I did have a netgear 16 port switch inline but recently took it out to help eliminate it has a issue.

When we call brighthouse continues to blame our router.
Unplugging the router when we are down does NOT bring back the internet.

I also have a Netgear wireless router in use for the wireless connections in the house, laptops and Rokus.

Brighthouse has been out twice in last week or so.
First visit they said bad grounding box and replaced it and said all was good. Couple of hours later down again.

Second visit about 3 days ago to change modem to a different model. Said good to go. Few hours later down again.

I asked what cable was run RG59 or RG6 and said R6 is run.

I don't believe its our router. What else can I get them to do or check if anything ?

Thanks
mark


CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6
Reviews:
·RoadRunner Cable

If you have brighthouse you are in the wrong forum. Their forum is here: »Bright House Networks
--
»www.akaskriller.com - Your ultimate source for all android needs.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82

said by CptGemini:

If you have brighthouse you are in the wrong forum. Their forum is here: »Bright House Networks

This is the BHN forum
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82

reply to Freebird

said by Freebird :

In Florida, Hernando County, Spring Hill.
For some time now we will lose our connection and to get back on line we have to unplug the cable modem. No internet TV or phone through Brighthouse. Phone is through 8x8.

Our router is a linksys BEFSX 41 firmware 1.52.16. I did have a netgear 16 port switch inline but recently took it out to help eliminate it has a issue.

When we call brighthouse continues to blame our router.
Unplugging the router when we are down does NOT bring back the internet.

I also have a Netgear wireless router in use for the wireless connections in the house, laptops and Rokus.

Brighthouse has been out twice in last week or so.
First visit they said bad grounding box and replaced it and said all was good. Couple of hours later down again.

Second visit about 3 days ago to change modem to a different model. Said good to go. Few hours later down again.

I asked what cable was run RG59 or RG6 and said R6 is run.

I don't believe its our router. What else can I get them to do or check if anything ?

Thanks
mark

Open a direct forums thread and include the usual information so I can take a look. Thanks
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6
Reviews:
·RoadRunner Cable

reply to BHNtechXpert
Yea it is now because the thread was moved from the road runner forum

»(topic move) continously losing my Bright house connection



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82

said by CptGemini:

Yea it is now because the thread was moved from the road runner forum

»(topic move) continously losing my Bright house connection

Oh for a second there I thought I was losing it again....you know I'm getting old...
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



AMejia1976

join:2000-07-29
Kissimmee, FL

lmao! Getting?
--
Semper Fi



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82

said by AMejia1976:

lmao! Getting?

Hey now....

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