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Heh213

join:2012-06-16
Reviews:
·HughesNet Satell..
reply to grohgreg

Re: Now Selling HughesNet Gen4!

Fair enough, report in on how it goes.

I use a pretty hefty amount of data during the night so being told "We're going to limit you" sounds like a disaster, but if it's well within your usage and you will get better service than your old equipment it doesn't sound like too horrible of a deal.

I'm still bitter about the "DO MORE" thing on their page, figuring they're actually giving people less in many cases (and splitting up the data). Really curious if they're going to do anything with the reset tokens etc.


One More Too

join:2010-09-09
Galena, IL

I think that some of recent posts in this thread show well why different people have different views about the plan offerings with the Gen4 service.

I've read in the past from multiple sources that the typical Hughes customer uses an average of somewhere between 50 and 100 MB of bandwidth per day. I was a Hughes customer for about 5 years. During that time, my average bandwidth consumption per day was in that 50 to 100 MB range.

When I became aware of the fact that paying for a higher-tiered service plan gave the benefit, besides faster advertised speeds, of being assigned to a gateway in which you are sharing bandwidth with fewer customers, I got my advertised speeds 24/7, and I was more than happy to have the Hughes service considering that I had no other alternatives except dial-up. If I were still a Hughes customer, I would be in the group that would be excited about the opportunity to move to Gen4 service. I would welcome the faster speeds for those times when I have to do software downloads or updates and for the rare occasions when I would want to watch (short) video content, and I would also welcome what should be more reliable and consistent service because of both newer technology and from the fact that it should be quite a while before available bandwidth with the new service becomes strained. On the other hand, for those who use much larger amounts of bandwidth each day, they are never going to be happy with any satellite service because the reality is that providing bandwidth via satellite is sufficiently expensive so as require very modest daily or monthly bandwidth usage limits if the service is going to be kept at a price point that is even remotely affordable.



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to DrStrangLov

After reading the explanations of "anytime" and "bonus", that has to be the stupidest thing i ever heard of. So, if you're not up at 2-8am downloading stuff, you're actually LOSING 50% of your data allowance. That's just plain stupid Hughesnet!!!!!!you will have SO MANY confused people it won't be funny. I had actually given Gen4 high hopes. You guys had a perfect opportunity to observe and LEARN about what VIASAT did with the same satellite (exede), but actually, you've made it worse and alot more complicated. Hughes takes away the FREE download zone, and EXEDE adds it just this week. anyone would have to be totally stupid to go with hughes Gen4 at this point. Good luck with all the complaints on this one!



Heh213

join:2012-06-16
Reviews:
·HughesNet Satell..
reply to One More Too

said by One More Too:

I've read in the past from multiple sources that the typical Hughes customer uses an average of somewhere between 50 and 100 MB of bandwidth per day. I was a Hughes customer for about 5 years. During that time, my average bandwidth consumption per day was in that 50 to 100 MB range.

Bandwidth needs are ever increasing, but you do have a somewhat valid point. Figuring there has already been strict caps on the service the proper summary in my opinion is: "How much data is used when there are these restrictions?". There is no such thing as a one size fits all I'm afraid. Before the extra "Download Bank" I'd use only 100MB or so because I didn't want to risk something on someone's computer updating and making the internet more useless than normal.

said by One More Too:

I had no other alternatives except dial-up. I would be in the group that would be excited about the opportunity to move to Gen4 service.

Pretty much, really comparing sat service to DSL/Cable/Fiber isn't going to get anyone anywhere, bottom line is you can't get it or you would have it.
said by One More Too:

Those who use much larger amounts of bandwidth each day are never going to be happy with any satellite service because the reality is that providing bandwidth via satellite is sufficiently expensive so as require very modest daily or monthly bandwidth usage limits if the service is going to be kept at a price point that is even remotely affordable.

Yup, I fall into that category a fair bit, though I try my best to be realistic, it's an incredible bummer there isn't any service out here that service my needs for the price point.

The main issue isn't that "sat sucks", "is a rip off", "blah CROOKS blah". The main issue is that we don't have an alternative to meet our needs (well, ok wants in most cases).

I don't think the new plans are upgrades personally figuring they give less data to use. "Doing more" requires more data and not less, was hoping there'd be some sort of magic bullet that was reasonable.

Until someone provides a better alternative we're sunk, but that's how it is currently, maybe someday we'll get lucky.


Just Rachel
occasional optimist
Premium
join:2003-07-10
reply to DrStrangLov

I'll let some of you test it out first. Not being a heavy downloader, I could save some money.


One More Too

join:2010-09-09
Galena, IL
reply to Heh213

said by Heh213:

said by One More Too:

I've read in the past from multiple sources that the typical Hughes customer uses an average of somewhere between 50 and 100 MB of bandwidth per day. I was a Hughes customer for about 5 years. During that time, my average bandwidth consumption per day was in that 50 to 100 MB range.

Bandwidth needs are ever increasing, but you do have a somewhat valid point. Figuring there has already been strict caps on the service the proper summary in my opinion is: "How much data is used when there are these restrictions?". There is no such thing as a one size fits all I'm afraid. Before the extra "Download Bank" I'd use only 100MB or so because I didn't want to risk something on someone's computer updating and making the internet more useless than normal.

said by One More Too:

I had no other alternatives except dial-up. I would be in the group that would be excited about the opportunity to move to Gen4 service.

Pretty much, really comparing sat service to DSL/Cable/Fiber isn't going to get anyone anywhere, bottom line is you can't get it or you would have it.
said by One More Too:

Those who use much larger amounts of bandwidth each day are never going to be happy with any satellite service because the reality is that providing bandwidth via satellite is sufficiently expensive so as require very modest daily or monthly bandwidth usage limits if the service is going to be kept at a price point that is even remotely affordable.

Yup, I fall into that category a fair bit, though I try my best to be realistic, it's an incredible bummer there isn't any service out here that service my needs for the price point.

The main issue isn't that "sat sucks", "is a rip off", "blah CROOKS blah". The main issue is that we don't have an alternative to meet our needs (well, ok wants in most cases).

I don't think the new plans are upgrades personally figuring they give less data to use. "Doing more" requires more data and not less, was hoping there'd be some sort of magic bullet that was reasonable.

Until someone provides a better alternative we're sunk, but that's how it is currently, maybe someday we'll get lucky.

Don't give up hope. Over the years, I've read many posts on this board from people who were sure that they would never have any options for internet access other than satellite or dial-up, and they were surprised when one did occur.

For me, during my 5 years as a Hughes customer, there were a couple of companies offering WISP/fixed wireless services in my area, but I'm tucked into the timber, and, even though they had a handful of towers within range of my house, the timber blocked line-of-sight, and I couldn't get a signal. Then, about 2 years ago, one of the companies put up a new tower, and I was extremely lucky that the tower was in the only 10-15 degree opening that I have through the trees in any direction. I know that the service that I'm getting is not close to what those in town have available to them, but I'm getting a steady 6 megabits per second down, 2 megabits per second up 24/7 with 30-45 ms pings, no download limits, and a connection that actually works quickly with secure connections and ftp transfers. It may not be a 30-40 megabit connection, but I'm glad to have it. That said, if the trees eventually grow and close off my line-of-sight to the tower, I won't hesitate to go back to a satellite connection as an alternative to dial-up.

Iowa Cowboy

join:2012-08-16
Monticello, IA

what!!!! I would cut the trees....lol


OldSatUser

join:2012-05-10
Fresno, OH
reply to DrStrangLov

Greg...

Thanks for the reply. I might go back as far as you. I had Hughesnet when it was Direcpc. I "believe" I got it around 1996 or say. I thought the original Direcpc worked great! Of course, there was no data intensive websites like there are today!

In 2006 I finally dumped Hughesnet and went with Wildblue. I have been with Wildblue for 6 years now (no complaints).

I was 95% sure I was going to switch back to Hughesnet this fall. Then two things happened. 1) Exede announced the late night free zone last week. 2) Hughesnet Gen4 plans were announced. That did it for me. I upgraded to Exede this week and am now using it. It is definitely faster and I see some performance improvements, but I don't think it is that significant of improvement (I use a T1 at work so of course I am spoiled a little).

In the end, as strange as this sounds, I am going to SAVE over $20/month by increasing my speed from 1.5mps to 12mps (yes I know up to), lowering my cap from 17gb to 10gb, but gaining unlimited download for 5 hours/day. Not a bad deal at all, IMHO.


JulioF

join:2006-11-01
Leander, TX
reply to Heh213

Game Changer!

Exede has changed their offer. Now they will provide free bandwidth between the hours of midnight and 5:00am.

The slam dunk heard 'round the satellite internet world!

Hughesnet will be providing up to 40GB per month, with 20 of that available only overnight. For $99/month.

Exede will be providing 7.5GB per month during the day, and an all-the-bandwidth-you-can-eat feast overnight. I wouldn't be surprised if one could download over 20GB per night at these speeds! And all of this for $49/month (plus the lease fee of $9.99/month - same fee that HN will be charging).

Step right up for Exede, folks! And maybe, just maybe, their network will not drop connections during large downloads as the Hughesnet system currently does - nearly 100% of the time in my case.
--
Hughesnet | small biz | .98 | 2 watt | 99 West | 1370 MHZ | Signal 81-85
WinXP SP2 | Intel 2.66 GHZ Core 2 Duo



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to OldSatUser

I had two Hughesnet systems. Late in 08 when spaceway 3 wasn't so overcrowded...(issue after issue and my speeds convinced me something was wrong). ECC convinced me it was a bad install......Went for a second system in early 09. went good for 30 days, then came the throttling. Day 34, I think it was, I ripped the sat off my house, called ECC up again (All they could say is "WE DON'T GUARANTEE SPEEDS"...Mr William Smouse at ECC, and Caren, the airhead tech at ECC), and disputed all the charges made to my credit card, shipped the modem and receiver back, and that was it for Hughesnet. if It wasn't trying to get internet for my brother and sister who live outside any dsl/cable/3g connection, I wouldn't even be keeping up with any of the sat forum/chatter. EXEDE is the way to go now it seems.

said by OldSatUser:

Greg...

Thanks for the reply. I might go back as far as you. I had Hughesnet when it was Direcpc. I "believe" I got it around 1996 or say. I thought the original Direcpc worked great! Of course, there was no data intensive websites like there are today!

In 2006 I finally dumped Hughesnet and went with Wildblue. I have been with Wildblue for 6 years now (no complaints).

I was 95% sure I was going to switch back to Hughesnet this fall. Then two things happened. 1) Exede announced the late night free zone last week. 2) Hughesnet Gen4 plans were announced. That did it for me. I upgraded to Exede this week and am now using it. It is definitely faster and I see some performance improvements, but I don't think it is that significant of improvement (I use a T1 at work so of course I am spoiled a little).

In the end, as strange as this sounds, I am going to SAVE over $20/month by increasing my speed from 1.5mps to 12mps (yes I know up to), lowering my cap from 17gb to 10gb, but gaining unlimited download for 5 hours/day. Not a bad deal at all, IMHO.


One More Too

join:2010-09-09
Galena, IL
reply to JulioF

said by JulioF:

Game Changer!

Exede has changed their offer. Now they will provide free bandwidth between the hours of midnight and 5:00am.

The slam dunk heard 'round the satellite internet world!

Hughesnet will be providing up to 40GB per month, with 20 of that available only overnight. For $99/month.

Exede will be providing 7.5GB per month during the day, and an all-the-bandwidth-you-can-eat feast overnight. I wouldn't be surprised if one could download over 20GB per night at these speeds! And all of this for $49/month (plus the lease fee of $9.99/month - same fee that HN will be charging).

Step right up for Exede, folks! And maybe, just maybe, their network will not drop connections during large downloads as the Hughesnet system currently does - nearly 100% of the time in my case.

The problem with having an unlimited download time overnight is that there is no way to control how many people are using it for large and continuous downloads on a regular basis. From reading threads on this and other boards, there are reports from some that they regularly are getting plan maximum speeds during the current Hughes FAP-free time, and that means that there are relatively few other people on their gateway using that time regularly for large downloads. On the other hand, there are some who report that, during the FAP-free time, their speeds regularly slow to a crawl, which is the result of a good number of other people on their gateway using that time for large downloads. I suspect that Hughes' decision to eliminate unlimited downloads with the Gen4 service has something to with trying to make sure that there would be enough bandwidth available to all customers so that the speeds don't slow to a crawl on some gateways, and I wouldn't be surprised if, overtime, those with Excede plans don't start to see problems on gateways on which lots of people are using the time regularly for large downloads.

OldSatUser

join:2012-05-10
Fresno, OH
reply to DrStrangLov

Viasat-1 is suppose to have capacity for 1 million users. I believe Echostar-17 does too. Of course, I don't think the bottleneck will be the new birds...but the gateways as others have mentioned.

Anyhow, I am not going to complain about speeds in the middle of the night. If I use a download manager while I sleep, if something takes 1 hour to download or 4 hours to download...why would I care? Just need to make sure it doesn't take over 5 hours...lol!



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY
reply to compuguybna

said by compuguybna:

if you're not up at 2-8am downloading stuff, you're actually LOSING 50% of your data allowance.

Incorrect. Whereas there are other download managers available, I've been using the HDM (Hughes Download Manager) utility for years. With Windows set to simply notify me of pending updates, I am able to control how much of my daily data allowance is consumed and when. Of those, I assign the large downloads to HDM - which in turn takes care of them for me in the wee hours. They're waiting for me in the download folder when I get out of bed.

I fully intend to use HDM for the overnight segment of my Gem4 data allowance. Given that this is the same or similar procedure that Exede customers will have to adopt, I don't see a downside here.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

Elkhorn

join:2009-12-31
Lyons, OR
reply to DrStrangLov

Am I correct in assuming that Gen4 replaces the daily download limit with a monthly one ? Given my usage patterns a monthly cap would work better for me, kinda like a super daily rollover plan........
--
HN7000S 99 West 1250 MHZ Professional Pro Windows 7


Iowa Cowboy

join:2012-08-16
Monticello, IA
reply to DrStrangLov

I strongly advise HN9000 users to NOT commit to GEN4. you will be overcharged and handicapped. Wait til the realize their mistake and restructure their plans



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY
reply to Elkhorn

said by Elkhorn:

Am I correct in assuming that Gen4 replaces the daily download limit with a monthly one ?

Well, initially I thought I saw where they were going divide the monthly allowance by 30 for a daily allowance. But I just scoured the Gen4 FAQ, and can't see that in writing. So for the time being, I'll assume you'll get the plan allowance in as big a chunk as you can use. Then when it's gone you either (a) shut down your connection until next month, or (b) buy more bandwidth; 500MB for $5; 1GB for $8; 2GB for $16.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY
reply to Iowa Cowboy

said by Iowa Cowboy:

I strongly advise HN9000 users to NOT commit to GEN4. you will be overcharged and handicapped. Wait til the realize their mistake and restructure their plans

Sounds to me like you haven't actually read the Gen4 FAQ; »gen4.hughesnet.com/learn-more/questions

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

Iowa Cowboy

join:2012-08-16
Monticello, IA

I did read it, no free zone, capped at 15gb, the mid range goes up 10 bucks {equipment fee} and a possible speed increase of 1-2 gbps then I have now...ooooohhhhhhh .....ummm...no thank you


ricky_005

join:2012-01-17
united state
reply to Iowa Cowboy

I agree 100%... the first plan offering's are to lock in the suckers for 2 Years!


Elkhorn

join:2009-12-31
Lyons, OR
reply to grohgreg

said by grohgreg:

said by Elkhorn:

Am I correct in assuming that Gen4 replaces the daily download limit with a monthly one ?

Well, initially I thought I saw where they were going divide the monthly allowance by 30 for a daily allowance. But I just scoured the Gen4 FAQ, and can't see that in writing. So for the time being, I'll assume you'll get the plan allowance in as big a chunk as you can use. Then when it's gone you either (a) shut down your connection until next month, or (b) buy more bandwidth; 500MB for $5; 1GB for $8; 2GB for $16.

//greg//

From the HN Community Forums - "After a thorough review of a large sample of customer feedback (surveys, emails, chats, and phone and social media conversations) regarding our Daily Download Allowance it was apparent that the majority of our customer base preferred managing their own download allowance monthly. Based on this feedback we transitioned from a Daily Download Allowance to our Gen4 Monthly Download Allowance."

So, looks like monthly......
--
HN7000S 99 West 1250 MHZ Professional Pro Windows 7


John43

@direcpc.com
reply to DrStrangLov

Just deciding whether to upgrade my current HN7000 with the power 150 plan to one of the faster services.

Probably the Hughes Power Pro, as although Hughes is not perfect, I have more than a decade's experience with them, and I have heard worse things about Exede's service.

I rarely make much of a dent in my current 475 MB daily allowance, so the 15GB/month should be plenty, unless I start downloading videos and stuff.

So, here's some complete newbie's questions on that topic. My apologies if I should ask these somewhere else, but how big is a typical movie? How practical will it be to download one to my computer and then wifi it to my TV? Can I download while I watch, and/or does one download first and then watch? Is there a buffering issue, as I currently get with You Tube with my current setup?

Your patience is appreciated, thanks.


One More Too

join:2010-09-09
Galena, IL

said by John43 :

Just deciding whether to upgrade my current HN7000 with the power 150 plan to one of the faster services.

Probably the Hughes Power Pro, as although Hughes is not perfect, I have more than a decade's experience with them, and I have heard worse things about Exede's service.

I rarely make much of a dent in my current 475 MB daily allowance, so the 15GB/month should be plenty, unless I start downloading videos and stuff.

So, here's some complete newbie's questions on that topic. My apologies if I should ask these somewhere else, but how big is a typical movie? How practical will it be to download one to my computer and then wifi it to my TV? Can I download while I watch, and/or does one download first and then watch? Is there a buffering issue, as I currently get with You Tube with my current setup?

Your patience is appreciated, thanks.

I think that a typical standard definition movie should run around 1 gigabyte. A typical HD 1080i movie would run about 2 gigabytes, and a typical HD 1080p movie would run around 4 gigabytes.

How the download and buffering proceeds depends on the source. If, for example, you were doing a download via DIRECTV on-demand service, it would actually be recorded to your DIRECTV DVR hard drive. If your download speeds aren't fast enough to watch it in real time, you can let it record completely and watch it later. With many other internet based video sources, nothing is actually being recorded to your computer's hard drive. You are pretty much limited to watching in real time, and many sources will detect your connection speed and vary the quality of the stream to match your download speed and enable adequate buffering.

I would think that the new monthly allowances would be welcome to those who want to watch, at least, a modest amount of video content. With the daily allowances that exist now, a single 2 hour movie would send you into FAP. With the monthly allowances, you might be able to budget available bandwidth and be able to get a couple of movies per month in and, perhaps, more if you sign up for a higher-tiered plan.

Iowa Cowboy

join:2012-08-16
Monticello, IA
reply to DrStrangLov

save yourself time, money and headaches, rent the movie



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to DrStrangLov

Waived Activation on POWER plan

Looks like they are waiving the activation/setup fee on the starter plan, and you can lock the intro rate for 2 years.

Looks like they are requiring a $50 deposit now as well, refundable upon activation on your first bill.

Quoted from the FAQS...."You get the special $49.99 price locked in for 24 months and we are waiving the $99 set up fee for the Power plan!

BUT is states only on the POWER plan (10+10GB)


Iowa Cowboy

join:2012-08-16
Monticello, IA

ummm....hell no thank you very much



John43

@direcpc.com
reply to One More Too

Re: Now Selling HughesNet Gen4!

said by One More Too:

said by John43 :

So, here's some complete newbie's questions on that topic. My apologies if I should ask these somewhere else, but how big is a typical movie? How practical will it be to download one to my computer and then wifi it to my TV? Can I download while I watch, and/or does one download first and then watch? Is there a buffering issue, as I currently get with You Tube with my current setup?

I think that a typical standard definition movie should run around 1 gigabyte. A typical HD 1080i movie would run about 2 gigabytes, and a typical HD 1080p movie would run around 4 gigabytes.

How the download and buffering proceeds depends on the source. If, for example, you were doing a download via DIRECTV on-demand service, it would actually be recorded to your DIRECTV DVR hard drive. If your download speeds aren't fast enough to watch it in real time, you can let it record completely and watch it later. With many other internet based video sources, nothing is actually being recorded to your computer's hard drive. You are pretty much limited to watching in real time, and many sources will detect your connection speed and vary the quality of the stream to match your download speed and enable adequate buffering.

I would think that the new monthly allowances would be welcome to those who want to watch, at least, a modest amount of video content. With the daily allowances that exist now, a single 2 hour movie would send you into FAP. With the monthly allowances, you might be able to budget available bandwidth and be able to get a couple of movies per month in and, perhaps, more if you sign up for a higher-tiered plan.

Thanks, that's a great answer. I had completely forgotten that the DirecTV DVR will be able to "see" the Hughes satellite without going through my computer.

As far as renting dvd's are concerned, do that already and probably will still do so (via Netflix). However the nearest rental place is over twenty miles away, inconvenient when you sit down and realize there's nothing to watch on the DVR or live.

So, a small number of downloads a month will be welcome.

silbaco
Premium
join:2009-08-03
USA
reply to DrStrangLov

Gen4 is not very update friendly without the free nights. If you use some of the more cutting-edge Linux distros such as Fedora or Arch, they have an impressive appetite. Get a few Windows boxes and a few Linux boxes and you could burn through several gigs a month in updates alone. Not to mention when new Linux distro releases come out (Arch excluded) and you want a clean upgrade, you have to down the latest ISO. Fedora 17 is 4GB. That's going to hurt on the basic HughesNet package.



bak2st

@wildblue.net

I have exede and i havent gone over my 10 gig/month yet... I use my Xbox to rent movies it let's u pick standard def or hd...... I also live 20 miles from civilization and renting DVDs is inconvenient.

I think the monthly allowances are fair if they gave us all a 100 gigs wed be fussin about our congested slow prime time. I would rather they be Conservative and keep quality of service up. Look at their financials they aren't making bank (wild blue/Hughes) they have to play the numbers right or they go bust and then were back to smoke signals and praying for fiber.

I hope they open up the late night zone for dish customers!


ricky_005

join:2012-01-17
united state

@bak2st
Do you have Exede 5 or 12?

The reason I ask is I saw where you posted your speed the other day.



Heh213

join:2012-06-16
Reviews:
·HughesNet Satell..
reply to DrStrangLov

Looks like the "Community" is very displeased as well.

»community.myhughesnet.com/hughes···re_sales

Maybe they'll change their minds on some things, but I doubt it.