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CoxTech1
join:2002-04-25
Chesapeake, VA

CoxTech1 to XIII

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Re: New DOCSIS 3 Modem Requirements Posted

I don't recall anything that drastic happening across such a broad range of equipment. What I do remember was a situation regarding D-Link modem that necessitated an emergency upgrade to resolve. Even then if you called in and had a D-Link modem we shipped a free replacement.
XIII
Premium Member
join:2010-06-16
Scottsdale, AZ

XIII

Premium Member

I had that D-Link, would have been nice to get a free one, CSRs were clueless, tech said they deactivated DOCSIS 1.x for 2.0 and most D-Links were made inoperable as well as some Motorola's. Sounds as if either he didnt know or didnt want to say.

Though I cant complain for having to buy a new modem, Cox comped my current D3 when the D2 started acting up.