| reply to Davesnothere
Re: Choosing the Primary SIP server It is possible the name information was pass from your PAP2T-NA (or whatever ATA or IP Phone that you are using) "Display Name:" field? Try playing with this field with different information to see what is displayed on incoming calls to your Anveo DID.
At one stage, I could change the "Display Name:" field to any 15-character and it would displayed on the incoming T-Mobile @Home system.
said by Davesnothere:
So, should there be any way for me to determine for sure what is happening, possibly either from my Anveo portal call logs, or by fiddling with the NAME fields of my Callcentric portal 'address' page ? (mentioned in my 'Early Results' post)
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DavesnothereNo-BHELL-ity DOES have its Advantages
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2 edits | said by Davesnothere:So, should there be any way for me to determine for sure what is happening, possibly either from my Anveo portal call logs, or by fiddling with the NAME fields of my Callcentric portal 'address' page ? (mentioned in my 'Early Results' post)
said by DaveSin:It is possible the name information was passed from your PAP2T-NA (or whatever ATA or IP Phone that you are using) "Display Name:" field? Try playing with this field with different information to see what is displayed on incoming calls to your Anveo DID.
At one stage, I could change the "Display Name:" field to any 15-character and it would displayed on the incoming T-Mobile @Home system.
I was thinking about that last night at one point (while horizontal), but had forgotten about it by today when I made the post to which you replied. (Does that mean it was a dream ?)
On other occasions, I have wondered what purpose that this ATA field served.
And I think I remember Anveo specifying to enter Anveo into that field, but I believe I left my own name there from the last provider's settings.
Later on today, I will investigate the several possibilities and provide an update.
Thanks. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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1 edit | said by Davesnothere:said by Davesnothere:So, should there be any way for me to determine for sure what is happening, possibly either from my Anveo portal call logs, or by fiddling with the NAME fields of my Callcentric portal 'address' page ? (mentioned in my 'Early Results' post)
said by DaveSin:It is possible the name information was passed from your PAP2T-NA (or whatever ATA or IP Phone that you are using) "Display Name:" field? Try playing with this field with different information to see what is displayed on incoming calls to your Anveo DID.
At one stage, I could change the "Display Name:" field to any 15-character and it would displayed on the incoming T-Mobile @Home system.
....I think I remember Anveo specifying to enter Anveo into that field, but I believe I left my own name there from the last provider's settings. Later on today, I will investigate the several possibilities and provide an update. Thanks.
UPDATE :
I have just performed the following tests :
(1) Changed the 'Display Name' field in the CallCentric channel of my ATA to something unique and placed a call from my CC number to my Anveo number.
Results : NO CHANGES to what I reported in the 2nd post of this thread.
quote:
[Incoming] from my CallCentric DID :
Number - the correct 11 digits, properly delimited with dashes
Name - Surname, followed by Given name, exactly as I had entered within the CallCentric web portal under Preferences>Address (unless I just now missed a more specific place in there where I had entered it for outbound CNAM), in MiXeD case - no truncation/abbreviation, as they total less than 15 characters including spaces
(2) Changed the 'Last Name' field in the CallCentric web portal Preferences>Address page to something further unique and placed a call from my CC number to my Anveo number.
Results : Still NO CHANGEs
(3) Waited a few minutes for my ATA to re-register (in case THAT might matter to any of my newest changes being passed as data) and placed one more call.
Results : Still NO CHANGES - proper last and first name appeared
So, the big $64,000 question : Is CallCentric doing more for us than they advertise ?  |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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4 edits | Test of *67
I figured that if I could not make a difference in my immediate above tests, then what if I tried to block CID altogether ?
CallCentric's FAQ »www.callcentric.com/faq/31/221 describes this procedure.
So I entered *67 and waited for the 2nd dial tone, like I have done like forever on POTS lines.
Then I dialed the Anveo number.
MY FULL INFO APPEARED AS BEFORE !
Weird !
I hit the Redial and then Talk button.
This time I get another number, accompanied by Glendora CA.
It turns out that this is the number mentioned in the above CC FAQ.
After that, I dialed once again as above.
MY FULL INFO AGAIN APPEARED AS BEFORE !
Hmmmm....
Looks like *67 DOES block CID (and indirectly CNAM) on an outbound CallCentric call on a per-call basis.
BUT :
It also looks like you must NOT wait for a 2nd dial tone ! (even though it gives you one)
(Redialing just spews out a continuous string and THAT time, things went as the CC FAQ predicted.)
OLD HABITS ARE HARD TO BREAK !
I wonder whether or not CallCentric is aware of this behaviour of their service, and whether they could/would consider fixing it to match industry standard ?
= = = = = = = = = =
Next, I plan to examine my Anveo web portal incoming call log to search for clues. |
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| Is the CC DID a number you ported in to CC? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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2 edits | reply to Davesnothere
Anveo Call Log Analysis
The Anveo Call Log generated me various reports, one of which showed me a transaction for each of my incoming test calls for doing the CNAM dip, but not what data it found, nor where it might have found it.
Result : INCONCLUSIVE, but it looks like the CNAM data displayed by Anveo came as a result of a dip.
So, if that is true, then CallCentric must have published my number and name into an LIDB, based on what Trev suggested a few posts ago.
It's a bit of a blur - I remember that CC & VMS refuse to say from which provider they get their CNAM dips, but did we know which one that ANVEO uses ?
Would someone be so kind as to refresh me on which provider is used by Anveo for their CNAM dips ? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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1 edit | reply to DaveSin
Re: ANVEO Inbound CID-CNAM Report said by DaveSin:Is the CC DID a number you ported in to CC?
Good question !
(and I know why you asked it, as I have some residual CNAM/directory-listings which may come as baggage when I DO get around to porting in 1 or 2 numbers which I have.)
But no, it was a fresh DID number from CC. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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kudos:6 | reply to Davesnothere
Where Am I Listed ?
I just looked up my CC number on TNID.US and it gives me the City and Province, and the name of my CLEC, but not MY name and not CallCentric's name. |
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PX EliezerPremium
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| reply to Davesnothere
Re: Test of *67 said by Davesnothere:CallCentric's FAQ »www.callcentric.com/faq/31/221 describes this procedure.
So I entered *67 and waited for the 2nd dial tone, like I have done like forever on POTS lines.
Then I dialed the Anveo number.
This is not correct.
You do NOT wait for a 2nd dial tone. CC, thanks be to God, is not POTS.
You should examine your CC outbound call logs.
Also, note that you need to dial *671XXXXXXXXXX rather than *67xxxxxxxxxx
Thus, your experiment had two different chances of error.  |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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kudos:6 | said by PX Eliezer:....Thus, your experiment had two different chances of error.
Actually just the one chance, as I have been dialing 11 digits since (I think) CallWithUs required it ?
Would CC have accepted 10 digits for general domestic use ?
As posted above, I did figure out that I should not be pausing, but if CC and/or VoIPPs in general do something procedurally differently than POTS, ought not they to say so in their FAQ(s), and ought not they disable what appears to be the ubiquitous second dial tone and replace it with an indication of error, such as a busy signal or something ?
Anyway, it was a minor distraction from my quest, and I will check my CC outbound call logs as you suggested, just to see what they show. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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4 edits | reply to PX Eliezer
Anveo's CNAM Dip Partner
So did you or anyone else here recently post the name of Anveo's CNAM Dip Partner, or am I mistaken ?
If yes, then please would you/they post it again ?
I would still like to formally troubleshoot how/why my name is appearing when I dial my Anveo number from my CC one.
And if CallCentric has published my name and number into some LIDB or whatever so that a partner of Anveo can dip it (if I understand that to be the correct description of the procedure - thanks Trev), should CC not have informed me of this, or even first asked me whether I wanted it to be done ?
What if I did not want it to be listed at all ?
And what of privacy issues ?
I WAS seriously considering asking to have purged the existing LIDB/CNAM/directory listings of whatever numbers I may port in to a VoIPP, and would also be quite curious how successful I would be in such a regard. |
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PX EliezerPremium
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| People gripe if a VoIPP [does] do LIDB population, and they gripe if it [does not].
Nobody's ever happy, it seems. 
This is why VoIP engineers get prematurely gray in the US, and prematurely grey in Canada.
--------------------------
I find this quite interesting.
On one hand, you repeatedly say that VoIPP should follow POTS traditions.
On the other hand, you take issue with a VoIPP possibly doing LIDB population. But doing that is the gold standard for POTS! So the VoIPP would be doing exactly that which you claim to desire. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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Yes, the strange paradox that is ME !
(aka "Please all, please none")
Actually, I am a small 'c' conservative late adopter of new things who just thinks that POTS costs too much for what they give you, but would be willing to pay VoIPPs somewhat more than many of them ask if they would just let me have what I want in phone functionality, and leave off what I don't, and communicate properly with me about all of it.
Kind of like the perennial BK ad hook.
BTW, customers can go grey/gray while sorting thru all of this too.
And some with few hairs TO change hue.  |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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1 edit | reply to PX Eliezer
said by PX Eliezer:People gripe if a VoIPP [does] do LIDB population, and [yet] they gripe if it [does not].
[for example] On one hand, you repeatedly say that VoIPP should follow POTS traditions.
On the other hand, you take issue with a VoIPP possibly doing LIDB population.
But doing that is the gold standard for POTS!
So the VoIPP would be doing exactly that which you claim to desire.
Just call me Mister Irony ! 
Hmmmm - now THAT's what I ought to request for my outbound CNAM/LIDB entry !
(and mayhaps my tombstone ? ) |
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4 edits | reply to Davesnothere
Re: Where Am I Listed ? said by Davesnothere:I just looked up my CC number on TNID.US and it gives me the City and Province, and the name of my CLEC, but not MY name and not CallCentric's name.
Today, I performed another test to try to determine how my Anveo number seems to be finding valid and correct CNAM info when I dial to it from my CallCentric number, when CC clearly states in their FAQ that they do not support outbound CNAM.
»www.callcentric.com/faq/31/222
I dialed from my CallCentric number to the same party whose POTS line had called my Anveo line for one of the main tests of this thread, and interestingly enough, Bell's CNAM dip came up empty !
The party told me that it showed my CC number, and 'Unknown' in the name field.
[The thick plottens !]
So once again, I turn to the residents of the 'DLSR VTC Gurus Gallery' to speculate along with me as to how Anveo is finding a proper CNAM listing for my CallCentric number, when Bell, our local POTS ILEC, is not ? |
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| Re: Where Am I Listed ? While Ross Perot amused crowds with his snarky comments, his running mate, Vietnam War hero Admiral James Stockdale, struggled to transform himself into a public figure. The famously self-deprecating Stockdale opened the vice-presidential debate in 1992 by asking, "Who am I? Why am I here?"
The line, meant to poke fun at his lack of political experience, left viewers simply wondering....
» www.time.com/time/specials/packa···,00.htmlSpeculation: BellCanada may primarily use its own POTS LIDB database, and also trade info with other major Canadian Potsies. Simply because they ARE the northern branch of the evil empire, they may feel they do NOT need to pay any outside company for LIDB information. By contrast, Anveo and other VoIPP [do] pay good money to major LIDB accumulators, so Anveo's data may be superior to BellCanada's. [Now that Malheur Bell was merged out of existence, the only two North Am telecom companies that still use Mr. Bell's name are BellCanada and Cincinnati Bell. And I wish that BellCanada wouldn't.] |
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| reply to Davesnothere
said by Davesnothere:....CC clearly states in their FAQ that they do not support outbound CNAM....
Mayhaps they do try to provide it, but don't want to guarantee it. |
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 TrevIP Telephony AddictPremium
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Victoria, BC
kudos:4 | reply to Davesnothere
said by Davesnothere:I dialed from my CallCentric number to the same party whose POTS line had called my Anveo line for one of the main tests of this thread, and interestingly enough, Bell's CNAM dip came up empty !
I think you'll find Bell will never query a database other than their own. They will show a name if its included in the call setup, however.
Same goes for Telus out here.
--
Wondering what I do? Find out at »www.digitalcon.ca
Get your Obihai ATA in Canada. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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4 edits | reply to PX Eliezer
said by PX Eliezer:said by Davesnothere:....CC clearly states in their FAQ that they do not support outbound CNAM....
Mayhaps they do try to provide it, but don't want to guarantee it.
Could be.
And if your thought is correct, then we may just now have discovered the first occasion when the CallCentric FAQ does not explain something, or not accurately so.
But in that case, shouldn't they change their wording about this to include language something like how they explain their position about international CID ?
»www.callcentric.com/faq/31/217
quote:
NOTE : Callcentric does not support or guarantee the delivery of international caller ID.
If you are able to send international caller IDs for some time and then are suddenly not able to, then there is nothing we can do in this scenario.
Or (my preferred way) they could state that they DO populate an LIDB somewhere with your CID-CNAM listing, and that if you do NOT want them to do so, to please tell them so. (as this is also a potential PRIVACY issue)
They could even add a tick box to enable/disable this functionality into the portal page Preferences>Address, stating that they would use the name information from that page if you were to enable outbound CNAM.
You see, even if they ARE publishing me to an LIDB somewhere, I am not sure to exactly what part of their local database they synced the listing, as changing the fields a day or two ago in Preferences>Address did not make any difference to what my Anveo number received for CNAM when I called it from my CC number, and still does not when I tested it again while composing this post.
I did however receive an email from CC mentioning the change, and asking my to contact them if I had not been the maker of the change.
Good Security ! |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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1 edit | reply to Trev
said by Trev:said by Davesnothere:I dialed from my CallCentric number to the same party whose POTS line had called my Anveo line for one of the main tests of this thread, and interestingly enough, Bell's CNAM dip came up empty !
I think you'll find Bell will never query a database other than their own. They will show a name if its included in the call setup, however. Same goes for Telus out here.
I guess that that makes sense, from THEIR corporate perspectives, and I see that PX reached a similar thought as yours.
"in the Call Setup" - does that mean "if it is sent on-the-fly by the caller's phone provider" ? |
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