|reply to Silver_2000 |
Re: Paetec/ Windstream are to be avoided at any cost
In Sugar Land, it is the same. After 4 years with numerous clients in the area, I can honestly say that Windstream has been the worst ISP I have ever dealt with from response stand point and even tech stand point. Out of 20 Engineers they have, maybe 1 will know anything. That guy is swamped! I deal with Logix, AT&T, Comcast, CBeyond also. Since Windtream no longer has monopoly in the area, all clients I've had made the switch to Comcast; I have one client left to make that switch (contract ending).
I honestly wonder if management ever review their service level quality from clients. I wished they would survey their client base to really get an idea of the quality they provide or lack of.
Just look at their Facebook page, it was a mistake for them to make one. I looked back until the first of the year and I couldn't find one person saying anything nice about Windstream. Even when they were giving away free crap people told them somehow Windstream would find a way to make it crap. People getting .05 on a 12mbps connection and been that way for over a year.