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billydunwood

join:2008-04-23
united state
kudos:2

[Rant] Car Wash Employees dont get all their tips

I was at the car wash last week to get my car detailed which took about 2 hours, and I noticed that when a customer gives an employee a tip, they have to go to a locked box and drop the money in there. I also noticed the manager take a roll of the money from the box inside. Because my car was the last one of the day, I could the manager was splitting up the tips to each employee. I just think it is wrong to equally divide tips, especially when 1 guy might do more cars than another, or if 1 guy is a detailer and the other one just dries off the car. As a customer, if I give a tip to Employee #1, it is Employee #1's tip, not anybody else. I also get the feeling that the house might take a cut without the employees noticing when they put all the money in a box. Just like the manager did, take some money inside, and split up the reminder amongst the employees. I've been to a few places where this happens.
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Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:2
Reviews:
·Comcast
reply to billydunwood

Re: [Rant] Car Wash Employees dont get all their tips

So employee #1 washed, waxed and vacuumed your car all by himself?

In most car washes that I have been (and where I currently go), 2 guys wash the car, 2 different guys vacuum, and 2 other guys dry/wax.
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Mospaw
My socks don't match.
Hawaiian Jellyfish
join:2001-01-08
Mile High
kudos:1
reply to billydunwood

I've seen this at several car washes. The one I went to in Vegas had the community tip box.

The one I go to here in Denver apparently lets the employees keep their own tips. They usually work in two-person teams. A lady gave one of the team a $2 tip (for a new Range Rover!) and the guy who got it took one bill and put it in his pocket and gave the other to his working partner. Once I saw this, I started tipping in even amounts that can be split easily, rather than a single $5 bill.



BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1
Reviews:
·ELECTRONICBOX
reply to billydunwood

said by billydunwood:

ust like the manager did, take some money inside, and split up the reminder amongst the employees. I've been to a few places where this happens.

THat would be illegal here.

And splitting the tip makes sense depending on what job you are doing, and since it's probably not only 1 or 2 guy doing all the job on your car, it makes sense it this case too.


DC DSL
There's a reason I'm Command.
Premium
join:2000-07-30
Washington, DC
kudos:2
reply to billydunwood

<sarcasm>Start a petition on change.org demanding the practice cease. </sarcasm>


moes

join:2009-11-15
Cedar City, UT
Reviews:
·Revol Wireless
·Optimum Online
reply to billydunwood

I've worked in a few places with tip splitting, trust me you learn pretty quick how to get the money into your pocket before you have to hand it over, so out of the 50 bucks in tips I would make I'd lose 10 bucks putting it into the "community fund". so was not bad walked out mostly each night with 45 to 55 bucks sometimes more.

When you hand the employee the money, put it in there pocket and do something slight of hand to avoid spying morons and cameras, aka give the fucker a hug if you have too and stick it someplace.

I will not ever work for one of those type of place again because of it.


billydunwood

join:2008-04-23
united state
kudos:2
reply to BigBlarg

said by BigBlarg:

said by billydunwood:

ust like the manager did, take some money inside, and split up the reminder amongst the employees. I've been to a few places where this happens.

THat would be illegal here.

And splitting the tip makes sense depending on what job you are doing, and since it's probably not only 1 or 2 guy doing all the job on your car, it makes sense it this case too.

for the detail, 2 guys did the whole car by themzelves. For the regular car washes, its just one guy that does it. They were in front of me the whole time
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No Victim=No Crime


BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1
Reviews:
·ELECTRONICBOX

1 edit

Then if it's only the 2 of them, it would be logical they get all the tip.

I worked in an hotel's restaurant when I was a student. Depending on the day we were between 1 and 3 who's job was to help the waiters, clean table, make sure the glasses and silverware were shinning, etc, so they can ofter good and quick service to the customers.

While we didn't interact with the customers, the waiters were forced to give us a part of the tips.

Another part of our job was also to deliver food to rooms, and we would get tip directly for this. The problem is that there was always 1 lazy guy who stopped working and relaxed when all the stuff for the night was done. Other workers usually continued preparing stuff for the next day. So when there was something to deliver to the rooms, guess who was asked to do it? The guy doing nothing. He didn't deserve all the tip for himself. So we splitted.


billydunwood

join:2008-04-23
united state
kudos:2

said by BigBlarg:

Then if it's only the 2 of them, it would be logical they get all the tip.

I worked in an hotel's restaurant when I was a student. Depending on the day we were between 1 and 3 who's job was to help the waiters, clean table, make sure the glasses and silverware were shinning, etc, so they can ofter good and quick service to the customers.

While we didn't interact with the customers, the waiters were forced to give us a part of the tips.

Another part of our job was also to deliver food to rooms, and we would get tip directly for this. The problem is that there was always 1 lazy guy who stopped working and relaxed when all the stuff for the night was done. Other workers usually continued preparing stuff for the next day. So when there was something to deliver to the rooms, guess who was asked to do it? The guy doing nothing. He didn't deserve all the tip for himself. So we splitted.

I understand. But if I am a customer, and I give an employee a tip, it should go to that employee, not anyone else.Plus, when it gets put into a box, and the manager/owner takes money inside, they could take a tip without the employees knowing. And its not right to split the tips evenly among a person who dries 10 cars as opposed to completely detailing 4.
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insomniac84

join:2002-01-03
Schererville, IN
reply to billydunwood

Re: [Rant] Car Wash Employees dont get all their tips

I am not sure where you are from, but in the US management cannot keep tips only if they are taking a tip credit out of the employee's check.
This car wash place is most likely not taking the tip credit out of paychecks, thus, they get to keep the tip money.

Under the law, any business can do this.

You should look up the tip credit.
The tip credit in the US basically means that when you tip, the business is getting most of the money anyways.
The tip credit is nothing more than the business garnishing tip money to cover base wages. In the US all workers are paid a minimum of 7.25 an hour whether they are tipped or not.
No one is ever paid 2.13 an hour like servers love to claim to guilt trip you.

What happens is they earn 7.25 an hour. Say they collect 10 dollars an hour in tips. The tip credit means the business is allowed to garnish up to 5.12 in tips per hour to keep for themselves.
This means that the business subtracts 5.12 out of the 10 in tips. The worker ends up with 7.25 in wages and 4.88 in tips. Yes, the business kept more tip than the worker.
What confuses people is how this 5.12 is collected. The government allows the business to cut down on unnecessary exchanges of money. In that hour of work, the business owes the worker 7.25 and the worker owes the business 5.12.

So the business is allowed to subtract 5.12 out of the pay check and let the worker keep the 5.12 in cash currently in their pocket.
The worker still makes 7.25 + 4.88, and the business still gets their 5.12 cut of the tips. They just avoided the extra step of the worker turning in that 5.12 of cash, only to see it come back to them on their paycheck.



mastsethi

join:2012-05-26
reply to billydunwood

In the long run, it all cancels out. In fact by not diving the money equally, it would create more differences among the employees and as a manager you never want that to happen.


billydunwood

join:2008-04-23
united state
kudos:2

said by mastsethi:

In the long run, it all cancels out. In fact by not diving the money equally, it would create more differences among the employees and as a manager you never want that to happen.

So if one employee works harder than another, or one employee washes more cars than another they should get equal tips?
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No Victim=No Crime


The Pig
I know you want to be me
Premium
join:2009-09-11

Yes!


billydunwood

join:2008-04-23
united state
kudos:2

said by The Pig:

Yes!

why? makes no sense. Then there is no incentive for the employee to do a better or a good job because no matter how hard they work, they still make the same tip as a person who does a subpar job
--
No Victim=No Crime


mastsethi

join:2012-05-26

said by billydunwood:

said by The Pig:

Yes!

why? makes no sense. Then there is no incentive for the employee to do a better or a good job because no matter how hard they work, they still make the same tip as a person who does a subpar job

What on earth makes you think tip should be the benchmark of hard work.

billydunwood

join:2008-04-23
united state
kudos:2

said by mastsethi:

said by billydunwood:

said by The Pig:

Yes!

why? makes no sense. Then there is no incentive for the employee to do a better or a good job because no matter how hard they work, they still make the same tip as a person who does a subpar job

What on earth makes you think tip should be the benchmark of hard work.

what on earth makes you think it wouldn't? Why would a worker do a better job or spend more time on a car, if he is just going to get the same amount as everyone else? There is no incentive to do a better job when everybody gets the same tip
--
No Victim=No Crime


mastsethi

join:2012-05-26

Then I would say, his hard-work is being wasted. He should be working elsewhere if he needs recognition, money, and incentives.



chamberc
Premium
join:2008-08-05
Irving, TX

said by mastsethi:

Then I would say, his hard-work is being wasted. He should be working elsewhere if he needs recognition, money, and incentives.

And I'm assuming he'd vote Conservatively...

billydunwood

join:2008-04-23
united state
kudos:2
reply to mastsethi

said by mastsethi:

Then I would say, his hard-work is being wasted. He should be working elsewhere if he needs recognition, money, and incentives.

If your being serious, you have a problem. The guy should get the tips given to HIM.
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No Victim=No Crime


mastsethi

join:2012-05-26

What goes around comes around.



michieru
Premium
join:2009-07-25
Miami, FL
Reviews:
·Comcast Business..
reply to billydunwood

I completely agree over giving the tip towards the individual who actually did the job right and went out of his way to take care of thing's not part of his scope.

I normally don't tip but when I do I normally ask if they have a community fund and if so I shove the money in their pocket.

shitheads always want damn handouts and I refuse to give it to them.


netsurfer1

join:2012-04-13
Atlanta, GA
reply to billydunwood

Yeah, this is not right. Though I have never noticed this. But if I will, I will make sure to talk to the manager and tell them that what I have given to his employee is for him only not for everyone.



mastsethi

join:2012-05-26
reply to michieru

That is perhaps more appropriate than complaining that the tip doesn't reach pocket of employee.



BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1
Reviews:
·ELECTRONICBOX

4 edits
reply to billydunwood

said by billydunwood:

I understand. But if I am a customer, and I give an employee a tip, it should go to that employee, not anyone else.Plus, when it gets put into a box, and the manager/owner takes money inside, they could take a tip without the employees knowing. And its not right to split the tips evenly among a person who dries 10 cars as opposed to completely detailing 4.

As I said, it depends on the job.

If your job is to clean cars, and you are doing it alone or in a team of 2, then yes, you deserve all the tip only for yourself/splitted in twp.

The problem here is that some jobs require a 2-3 guys working in the shadow of the only 1 guy the customer will see. They're all paid the same hourly/rate. It's like a chain. If only 1 of them is bad, the customer will receive bad service.

Also, in my case, they never tried to make sure everyone could see the same amount of customer. So it wouldn't have been fair.

Also where I worked, the boss didn't take a part of the money. (We were putting the money in a box ourselves and splitting it ourselves)

Edit :

I wasn't sure about the name... I was a busboy, paid the same hourly rate as a waiter.

What I had to do :
- Making sure every fork, spoons, knifes and glasses were shinning.
- Cleaning tables
- Setting up tables for the next customers
- Taking away dirty/empty plates.
- Helping waiters bring food to the tables.
- Bringing drinks to the waiter so they could bring them to the tables
- Telling the waiter their customer needs them (they would often ask us "where's X ?")

What the waiters had to do :
- Doing fake smiles at the customers
- Talking in the back of said customers (they were often saying how ugly some of them were)
- Taking order
- Yelling at the cooks that their customer is more important and they need their food now.
- Open wine bottles.
- Yelling at the cooks again so they make sure the food is hot.
- Yelling at the busboys because they need help bringing food at the tables.
- Complaining that they didn't make enough tip last night (200$ one night was a bad night for them...)
- Talking about how they are superior to everyone else because they like french food and high quality olive oil. (The restaurant was serving mostly french food)
- Collecting money from the customer.
- Waiting behind the bar that something happens.

Do you think it's fair for the waiters to get ALL the tip? (They got 87.5% of it... they used to declare 25% of it, and give us half of the delcared part... so they were paying taxes on 12.5% of the total tip they got)