US Telco Support > Verizon > Verizon FIOS TV > [DVR] 7232 Slow, Unrepsonsive Until Warms Up or a Reboot

reply to djoropallo

Re: [DVR] 7232 Slow, Unrepsonsive Until Warms Up or a Reboot

Glad Verizon is looking at it.

I've had the same problem on all three of my STBs for several weeks. I had my router replaced. Did nothing. I didn't expect it to, but went from a G to an N for free.

Yesterday, I didn't run into any issues. Maybe Verizon already fixed the problem. I'm in VHO4.

reply to djoropallo
I think it has been going on since upgrading to 1.9.1

reply to KidHorn
I spoke too soon. The problem was the worst ever last night. It seemed like every time I pressed a button on the remote it took a minute or two to respond.

reply to djoropallo
Wow, glad I found this because I am having the exact same problems. I have 2 7232's and this has been driving me nuts. When the box has been idle for a while (i.e. I haven't been using it) the first time I try to change a channel or do anything it hangs for anywhere from 30 seconds to a few minutes. It has been driving me nuts!!! I am in VH08 as well.

reply to djoropallo
I was seeing this frequently. Then I altered the menu/settings/telev ision/Info Bar Time Out to 2 seconds. No longer saw the problem for a week or more.
I've just returned it to 10 seconds, to monitor.
Now this may be totally off in left field, I just wanted to share it.

It is totally out in left field. That would have nothing to do with what everyone is experiencing. No one can even access the menu or guide when this happens. I guess you just got lucky.

reply to bt06437

reply to bt06437

reply to djoropallo
In the Baltimore area and my 3 7232-2 HD DVRs and 2 7216 HD STBs are all experiencing this problem. It's the worst for the first TV of the day (the one in my son's room) so now I set the channel to 263 when I turn it off the night before because a channel change within 4 minutes simply does not happen.

But it's happening to all 5 sets and at all times of the day and is really p*ssing the spouse off. She's fumble fingered as it is, so to mispress and not be able to go back "right now" is making my life miserable

I'm going to say I first realized this was happening around mid-July but only on the kids set, the fact its happening now on all 5 is more recent. Yes, we have multi-room.

This problem is getting worse. Now it's just not at warm up it's happening anytime during tv watching. Try to change channel, pull up the guide, go to the menu for on demand/dvr etc etc...delay delay delay.

It started out as just a warm up problem but it's growing.

Come on Fios fix it. it's killing my enjoyment of tv watching after a long day at work.

I have the same problem with a QIP7100.
Sometimes I go to change channels and there is a long delay.
The box needs a reboot to go back to normal.

reply to JH28
I thought it was getting a little better, but I was wrong, it has gotten worse. It takes forever to change the channel when I turn on the box, VOD seems to takes years to load and play, if it can, sometimes I get some was unable to process your request try later error messages.

reply to djoropallo
I have the same problem (VHO4). Has anyone posted this issue in the "official" Verizon forum or Verizon direct.

There are MANY posts on the "official" Verizon forum: »forums.verizon.com/t5/FiOS-TV-Te···p/470039. They even made it a sticky thread.

reply to djoropallo
Starting happening for me a few days ago. It doesn't happen all the time, though. It's been pretty random.

reply to djoropallo
I've had the same problem forever since I switched from a 64xx box after 1.9 was downloaded. I am in VH04. I asked what the problem was on this forum a long time ago and got no real answers on what was causing this.

The time it takes to function completely is variable from a second or two to about a minute.

The functions seem to activate one at a time with the channel up/down first followed by the DVR and usually last the guide.

BTW leaving the box powered up with the TV off changes nothing so it would seem there is some kind of download going on when a box function is requested after being non active for a long time.

reply to djoropallo
Same problem on all STBs in the house, but the 7232 is definetely slower. Bummer!!!

reply to djoropallo
DVR 7232

I'm not having any issues-so far.

My mother who lives less then ten miles away is, with another symptom.

I noticed it twice on her box, today the clock was flashing the wrong time. After 3PM it was stuck on 11:18 (I don't remember if it was PM or AM). It happened last week too but as soon as I turned it on last week, up came the correct time.

Today I couldn't turn the box on from the remote. I turned it on from the front panel. Then turned it off and the time was correct. Turned it on again from the front panel and couldn't bring up guide or change channel. Suddenly the channels changed as many times as I had hit them.

A few minutes later everything was responding normally.

I have suggested to my mother to not turn off the box until this has been solved.

reply to djoropallo
I've been having the 1 or 2 minute hang for quite some time now on my 7232. I asked about it here back then. My SD STBs don't do this. Regardless it happened a short while after IMG 1.9 got pushed IIRC. Seems back then it may have been much more isolated. Now it appears to be expanding judging by the responses in this thread.
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