 nycdavePremium,MVM
join:1999-11-16
Melville, NY
kudos:10 | reply to Pepsiman
Re: [DVR] 7232 Slow, Unrepsonsive Until Warms Up or a Reboot You need to wait. The firmware fix has not rolled out to everyone yet. |
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| Thanks for the quick reply  |
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| reply to Pepsiman
said by Pepsiman:nydave,
I am having the same problem as others mentioned, VZ said it's my stb 7232 and sent me another 7232, I requested a new box but was sent one with three rubber feet missing and kind of beat up, I than called up VZ Presidential line and in turn had someone call me back, the person I spoke with told me that I can try and use the refurbished 7232 that was sent to me but he said it would make no difference because it's a firmware issue which will be updated some time in Jan. 2013
That's interesting because Verizon sent me a new 7232 when I reported the slowness problem to them. It seems to be working just fine and has been installed for over a month now. Asked for it on a Friday afternoon and it arrived Saturday morning. |
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| reply to billhere
Re: [DVR] 7232 Slow, Unrepsonsive Until Warms Up or a Reboot
7232dvr_diagnostic menu_1 | 
7232dvr_diagnostic menu_2 |
on my diagnostic menu line d08 code modules reads platform build version: 25.38 APR 07 2012, I believe the new one should be 25.39. |
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| reply to djoropallo
I've been away for the past 10 days...can anyone tell me if VHO5 received the firmware update yet? |
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 matcarlPremium
join:2007-03-09
Franklin Square, NY | I don't think so, it's still bad. |
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| said by matcarl:I don't think so, it's still bad.
I did experience the issue a few weeks back maybe once a day but it was never as bad as some other people on here...I still want it fixed though...I havn't seen any hangups or freezes for a few days so I thought it might have been fixed |
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nycdavePremium,MVM
join:1999-11-16
Melville, NY
kudos:10 | reply to TitusTroy
Not yet.... |
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| reply to TitusTroy
I believe my area recived the update a week or so ago but my problem has not gone away.
If fact, I think it is worse now than before the "update". Sometimes several up/down key presses would do nothing and then after a few seconds, all the key presses take and the TV goes crazy as zips through the channels. Other times the channel number I entered would be displayed on the box but the previous channel video stays on the screen for 10 seconds or more and then it jumps to the channel video for the new number I entered. This happens mostly on the 7232 DVR and not on the 7100 HD STB. |
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| We don't have the update in Ma/RI yet. |
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andyboy
join:2011-11-28
New Rochelle, NY Reviews:
 ·Verizon FIOS Dig..
 ·Verizon FiOS
| reply to djoropallo
Swapped out my DVR for a refurb (7216 P2) because my other DVR crapped out. Have had no slowness or unresponsiveness since I got it over 6 weeks ago. Well, the new one just caught the bug. Been slow (very slow) for the last 2 days. Strange. In VHO5. |
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skohly
join:2009-08-19
Township Of Washington, NJ | said by andyboy:Swapped out my DVR for a refurb (7216 P2) because my other DVR crapped out. Have had no slowness or unresponsiveness since I got it over 6 weeks ago. Well, the new one just caught the bug. Been slow (very slow) for the last 2 days. Strange. In VHO5.
I'm in VHO 7 Northern NJ and mine still misbehaves |
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| reply to HenryFarpolo
Yes, you're correct. I just checked the diagnostic menu and it still shows the old version. I saw a post earlier in this thread, suggesting VHO 6 would receive it between December 11th and 18th. I assumed that had happened but I guess not. That explains it! |
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| reply to djoropallo
Ours still takes a minute to switch channels and even longer to load VOD, and then longer to load to the selection. |
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| reply to skohly
In VHO7, still shows : April 07 2012 20:37:24
Platform Version : 25.38.
I am still wondering when or if they change it to the new Platform Version: 25.39
Hopefully right after the New Year. |
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tnsprin
join:2003-07-23
Bradenton, FL
kudos:1 | said by Webcobbler :In VHO7, still shows : April 07 2012 20:37:24
Platform Version : 25.38.
I am still wondering when or if they change it to the new Platform Version: 25.39
Hopefully right after the New Year.
There is a schedule for the platform update, just not public. But not to long until all areas have it. |
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| reply to Webcobbler
said by Webcobbler :In VHO7, still shows : April 07 2012 20:37:24
Platform Version : 25.38.
I am still wondering when or if they change it to the new Platform Version: 25.39
Hopefully right after the New Year.
VHO-02 Tampa FL Now has the new Platform Version: 25.39 Installed. |
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| reply to FiosTV1080I
is VHO 5 still on for Jan 8th? |
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 nascar
join:2000-02-28
Verona, NJ
kudos:2 | I would doubt it but who knows |
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