dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
4992
share rss forum feed


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
reply to arahman56

Re: Videotron Tells customer to go F himself

said by arahman56:

>>>He said losing access to email has disrupted his business life, because he recently started a new job and received an iPhone from his employer, but was unavailable by email.

"When he tried to email me, it bounced back", Pequegnat said. "I just started a new job, and was missing in action. It wasn't a pleasant thing to have to explain to a new employer."

 
Yeah, I just read about the email issue in the Videotron forum thread.

THAT makes a MAJOR difference !

Videotron goofed BIGTIME if they did not still keep a backup of cancelled email accounts for a reasonable period of time.

THEY ought to know better.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
Reviews:
·VMedia
reply to arahman56

said by arahman56:

>He said losing access to email has disrupted his business life, because he recently started a new job and received an iPhone from his employer, but was unavailable by email.

When he tried to email me, it bounced back, Pequegnat said. I just started a new job, and was missing in action. It wasnt a pleasant thing to have to explain to a new employer.

This is a fail, why would an employer give you an iphone and then have you use your personal account for business purposes.

2nd of all, what "business contacts" would he have in his VTL account that he wouldn't have in an email client?

Think about that for a bit.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


All gravy

@videotron.ca

Personally, I don't think it's even relevant.

It should never have happened. Period.



elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2

said by All gravy :

Personally, I don't think it's even relevant.

It should never have happened. Period.

I agree it shouldn't have happened, but some of the story just doesn't wash.

Fardoche

join:2010-09-08
kudos:1
reply to elwoodblues

Iphones can't be use to call someone? Only by email??



eh really

@videotron.ca
reply to elwoodblues

said by elwoodblues:

1. This is a fail, why would an employer give you an iphone and then have you use your personal account for business purposes.

2. 2nd of all, what "business contacts" would he have in his VTL account that he wouldn't have in an email client?

Think about that for a bit.

1. Guy just started the job. This isn't out of the ordinary.
2. If the guy just started a job, yeah he would likely have his contacts on his home Email account. Why wouldn't he?

If you do think about it a bit, there is nothing out of the ordinary.

said by Fardoche:

Iphones can't be use to call someone? Only by email??

If a manager sends out an Email, you never get it, should he call to say I didn't get that Email I never saw? I'll let you think that one over...

Or,

If the Email never made it, maybe the Email really wasn't that important for the boss to call the guy and say, "what's up"? Or maybe the boss didn't realize it bounced back.

I take it none of you guys ever had a job where a company may dish out blackberry's or iphones?

Let us assume sales.

1. Guy just starts (he even stated so)
2. Some companies will fix him up with a company Email, when they get to it. Meanwhile put something in that works till you get one.
3. Email goes out.
4. Guy never gets it.

I don't see what is so hard to grasp here. Even I never got a company Email till a month later.

Where is the big conspiracy and straws you are pulling at here?

Besides, is the Email address he uses really anyones business besides his own and maybe the employer who didn't fix one up the same day he got the phone?


slow poke

@videotron.ca

I only now noticed that this is on the front page of DSLr:
»ISP Bans Man From His Own Account



skydiver75

@acanac.net
reply to oh LOOK

Oh, I actually had similar experience.

It was with sprint phone service.
I lived in my fathers apartment (and he left to europe at that time). Somehow some scamer telemarketer from sprint talked to me and switched my father's phone account from bell to sprint. At that time, I was young and had no clue about accounts or anything like that. When i used sprint phone I used my own credit card to automatically pay them.

A couple of years later I went to university and needed internet but sprint phone line weren't OK for dsl at that time in Montreal. SO, I called sprint to switch me back to bell. I was surprised, but it appeared that I obviously cannot modify my father's account. I had no choice and I ordered phone line from bell while sprint line was still active. Then sprint started to call me and send me collection letters. I called them many times asking to stop billing my visa but apparently, they refused to modify my father's account and kept stealing money from me. I even went to police station and said that sprint is frauding with my CC, they obviously suggested to cal them. I went to the bank and asked them to close my visa card because sprint was stealing money from me. Overall, they stole more than a year worth of subscription fees and after I was able to convince a manager there they finally removed my CC from their file but kept sending bills to me on my name (even though it was my father's account). Finally, after many MANY calls from collectors they stopped calling me, every time I was stupidly explaining them that sprint stole my money, now I know that collection agencies don't give a fuck about that... Anyways, they stopped harassing me. Around 5 years later I was doing fine and decided to buy a house. It was a 660K house on st-zotique street in montreal. I was a customer with ingdirect and I went to them for a mortgage quote. They approved me right away, conditionally that outstanding collection record in my credit file has to be resolved. I was like WTF?! I actually didn't know much what credit file and collection record was. So, I went to the bank, asked them WTF they researched and traced it to ROGERS! I was surprised, since I've never ever dealt with Rogers in my life. So, more research and it appears that rogers purchased sprint. Now, after educating myself about how all these collections work I figured out what was that about. By that time, the house was already gone.

Sooo, I went to CCT (or whatever that telecom complaint service) and wrote a letter claiming max amount from rogers (max is limited by $5000) and immediate clean up of credit file. Rogers called me and the guy on the phone was one of the most professional telemarketers that I've ever heard. I figured, he was on the elite team that handles cases like mine. Obviously, when they called they recorded entire call and they tried to explain how something like that could have happened they apologized 20 thousand times and when they asked questions they tried to make me say hings that I didn't do, basically they we asking maybe I somehow said that I was my father to switch to sprint in the first place etc etc.. Basically, it was the most elite scammer talking to me. They promised that the credit file will be resolved asap. I told them that they better harry up with that and pay me $5000 in damages. In a couple of days they house has already been sold, and when I came back to CCTS and asked about the status of my case... they replied that the telco reported that the case has been resolved!! WTF!! Real scammers, I'm actually thinking to contact lawyers and file real suite against them and not that 5K ccts complain, but I hardly have any damage that I can prove. To this day, i still didn't buy any house because I simply wasted like 3 month at that time for a search and didn't want to mess with it anymore. Everytime, when i drive by that place I remember these fucking scammers now.

Any suggestions, friends? If I made a downpayment and lost it because of that rogers collection record any court would rule in my favor (I was told by a lawyer), but I didn't make a contract before actually getting full mortgage approval, so I didn't lose any money.



Voila

@videotron.ca

Videotron replies in writing to the customer who had his account stolen (presented on the front page of DSLr):

There's Nothing We Can Do, Sorry But We Didn't Violate Law
»Videotron Responds to Man Locked Out of Own Account by Wife

So it just goes to show how easy it is getting out of your videotron bills.

Once you have a Videotron account, create a fictitious person to put on your account. When it comes time to pay a big BandWidth bill (or whatever) have your fictitious person steal your account and, voila! Case closed. It's per the law! So says Videotron themselves.



No diff

@videotron.ca

On the Gazette

Videotron trashed customer account, offers lame apology
»blogs.montrealgazette.com/2012/0···apology/

...this case highlights the fact that when you open an email account, you have no actual ownership of the contents of that account.

Funny, eh?