Oh, I actually had similar experience.
It was with sprint phone service.
I lived in my fathers apartment (and he left to europe at that time). Somehow some scamer telemarketer from sprint talked to me and switched my father's phone account from bell to sprint. At that time, I was young and had no clue about accounts or anything like that. When i used sprint phone I used my own credit card to automatically pay them.
A couple of years later I went to university and needed internet but sprint phone line weren't OK for dsl at that time in Montreal. SO, I called sprint to switch me back to bell. I was surprised, but it appeared that I obviously cannot modify my father's account. I had no choice and I ordered phone line from bell while sprint line was still active. Then sprint started to call me and send me collection letters. I called them many times asking to stop billing my visa but apparently, they refused to modify my father's account and kept stealing money from me. I even went to police station and said that sprint is frauding with my CC, they obviously suggested to cal them. I went to the bank and asked them to close my visa card because sprint was stealing money from me. Overall, they stole more than a year worth of subscription fees and after I was able to convince a manager there they finally removed my CC from their file but kept sending bills to me on my name (even though it was my father's account). Finally, after many MANY calls from collectors they stopped calling me, every time I was stupidly explaining them that sprint stole my money, now I know that collection agencies don't give a fuck about that... Anyways, they stopped harassing me. Around 5 years later I was doing fine and decided to buy a house. It was a 660K house on st-zotique street in montreal. I was a customer with ingdirect and I went to them for a mortgage quote. They approved me right away, conditionally that outstanding collection record in my credit file has to be resolved. I was like WTF?! I actually didn't know much what credit file and collection record was. So, I went to the bank, asked them WTF they researched and traced it to ROGERS!
I was surprised, since I've never ever dealt with Rogers in my life. So, more research and it appears that rogers purchased sprint. Now, after educating myself about how all these collections work I figured out what was that about. By that time, the house was already gone.
Sooo, I went to CCT (or whatever that telecom complaint service) and wrote a letter claiming max amount from rogers (max is limited by $5000) and immediate clean up of credit file. Rogers called me and the guy on the phone was one of the most professional telemarketers that I've ever heard. I figured, he was on the elite team that handles cases like mine. Obviously, when they called they recorded entire call and they tried to explain how something like that could have happened they apologized 20 thousand times and when they asked questions they tried to make me say hings that I didn't do, basically they we asking maybe I somehow said that I was my father to switch to sprint in the first place etc etc.. Basically, it was the most elite scammer talking to me. They promised that the credit file will be resolved asap. I told them that they better harry up with that and pay me $5000 in damages. In a couple of days they house has already been sold, and when I came back to CCTS and asked about the status of my case... they replied that the telco reported that the case has been resolved!! WTF!!
Real scammers, I'm actually thinking to contact lawyers and file real suite against them and not that 5K ccts complain, but I hardly have any damage that I can prove. To this day, i still didn't buy any house because I simply wasted like 3 month at that time for a search and didn't want to mess with it anymore. Everytime, when i drive by that place I remember these fucking scammers now.
Any suggestions, friends? If I made a downpayment and lost it because of that rogers collection record any court would rule in my favor (I was told by a lawyer), but I didn't make a contract before actually getting full mortgage approval, so I didn't lose any money.