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Links: ·Cogeco Support ·My Cogeco Login ·Webmail ·Cogeco Speedtest
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Hamilton1

join:2007-10-28
Hamilton, ON

reply to Dingaan

Re: [Eastern Ontario] Email malfunctioning

My email is working but I only had One email when I usually have anywhere from 15 to 20 per day, so I would imagine that the rest got bounced.

jpaik

join:2002-01-09
Hamilton, ON

Hopefully mail is queued, not being bounced back.
--
minimum waste, maximum joy



ancasterguy

@cgocable.net

reply to Hamilton1
18.08 - Still getting the pop up window asking for my email, still able to send emails, but not able to receive!!!!, wonder how long this will go on for, it is a worry, hopefully all the emails sent will still be there, and downloaded once Cogeco get's things working... if they do.



bwt

@cgocable.net

reply to jpaik
I called and, after 25 minute wait, was given no update info on when e-mail problem will be resolved. Was told ,after insisting, I will be credited 4 days of internet service time on next bill. Ensure you call and ask for credit because they will not provide credit unless demanded. If e-mail not restored tonight I will likely be cancelling service completely.



Terrible

@cgocable.net

I have digital tv and Internet. If I don't get my email back soon, say goodbye Cogeco!



bgrosso

@cgocable.net

reply to Dingaan
Sorry - my last post posted in the wrong area. First time on this forum. I am glad that I found it, though. I was just mentioning how frustrating this all is.



BG49

@cgocable.net

reply to Dingaan
Why is Cogeco saying the outage was from 8:00 a.m. this morning. Mines been out for the same length of time as yours. Frustrating.


robman50

join:2010-12-14

reply to Dingaan
I am now noticing problems with my phones. WTF?
Seems like Cogeco has there hands full today.


robman50

join:2010-12-14

Internet seems wonky to today. Sites seem to load a lot more slowly also. Phone is acting like a bad connection. I REALLY HOPE the TV works.


robman50

join:2010-12-14

reply to Dingaan
Well guys no email until tomorrow morning.
Looks like the next update will be around 9am.

For all updates on the email problem check out the Cogeco Facebook page.

»www.facebook.com/Cogeco


Dingaan

join:2002-02-19
Bath, ON
Reviews:
·Cogeco Cable

reply to Dingaan
Well I guess we will just have to wait.

My email "appears" to work in that I am no longer getting error messages. I am on Win7 and WLM. But maybe I am not getting all my emails? Did get a few today.

But my wife on same home network is using Vista and Windows mail. When she tries to log on to her email, she gets asked for her username and password in a never ending loop.



WarningU2
Premium
join:2002-10-27
Burlington, ON

removed

I am so frustrated with the service I am receiving from Cogeco I cannot put anything to print right now.



i LOLd

@videotron.ca

Cogeco email outage leaves thousands in Ontario frustrated
»www.thestar.com/news/gta/article···ustrated

“You can’t get through because everyone’s calling. When you do it says today there’s no service. Everybody knows that!”

peterboro
Avatars are for posers
Premium
join:2006-11-03
Peterborough, ON

reply to Dingaan

said by Dingaan:

My email "appears" to work in that I am no longer getting error messages. I am on Win7 and WLM. But maybe I am not getting all my emails? Did get a few today.

Like Marcer said some will work and some on different servers won't.

2 out of my 5 haven't worked since yesterday morning.


lockejcole

join:2010-06-11
Hamilton, ON
Reviews:
·Cogeco Cable

reply to Dingaan
I am honestly quite surprised by how much of a deal this is, I thought by now that most of the power users online would have strayed away from the isp-provided email services in light of some of the more feature-friendly mailboxes like gmail, etc. With all the whining and people saying they always want to leave Cogeco, why would you tie down your contact information at the ISP level? I'm not surprised by the 'everyday' customer, but I considered a lot of the folks who hang around here to be more uh, out there with their service options I guess. The webmail portal cogeco does provide is kind of meh, so I keep my contact information tied to a domain name I own, and am in charge of my own email options. The only thing my cogeco box does is collect spam from cogeco about their promotions.

Hopefully they get it fixed soon for the majority of you, saw this news over on thespec.com and thought I'd come read the boards... good luck!

( »www.thespec.com/news/local/artic···-service )


peterboro
Avatars are for posers
Premium
join:2006-11-03
Peterborough, ON

said by lockejcole:

I am honestly quite surprised by how much of a deal this is, I thought by now that most of the power users online would have strayed away from the isp-provided email services in light of some of the more feature-friendly mailboxes like gmail, etc.

I have accounts with numerous others like gmail, yahoo and the like but as I have been with Cogeco since they started here I have some legacy accounts.

Also when dealing with customers, buying stuff on Kijiji, potential employers or the government even an ISP based account lends legitimacy.

For example I delete most of the emails flakes send me when I am selling on Kijiji if they are not from an ISP account and they have the slightest deviation from normal protocol.


Terrible

@cgocable.net

reply to peterboro

Re: [Eastern Ontario] Email malfunctioning

Yes agree 100% with the legitancy comment! I send correspondant emails to reputable firms and would never think of using a cheesy webmail in sending.
FTR MY EMAIL WORKED FINE AT 5:00 AM this morning, but it's now back to error in username and/or password.

EdmundGerber

join:2010-01-04
kudos:1

reply to lockejcole

said by lockejcole:

I am honestly quite surprised by how much of a deal this is, I thought by now that most of the power users online would have strayed away from the isp-provided email services in light of some of the more feature-friendly mailboxes like gmail, etc. With all the whining and people saying they always want to leave Cogeco, why would you tie down your contact information at the ISP level? I'm not surprised by the 'everyday' customer, but I considered a lot of the folks who hang around here to be more uh, out there with their service options I guess. The webmail portal cogeco does provide is kind of meh, so I keep my contact information tied to a domain name I own, and am in charge of my own email options. The only thing my cogeco box does is collect spam from cogeco about their promotions.

Hopefully they get it fixed soon for the majority of you, saw this news over on thespec.com and thought I'd come read the boards... good luck!

( »www.thespec.com/news/local/artic···-service )



You've got to be kidding! Even for someone in damage control mode, that is fairly ridiculous!

Yeah - why not jump for joy that a service - that is already burdened with caps, slow speeds, and excessive overage charges - is further diminished by one of the basic premises of internet access - email - has been taken away and no reason given.


dillyhammer
A. Good. Start.
Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9

reply to i LOLd
The news of this outage hit CP24 this morning.

Nasty business.

Mike

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