reply to oh LOOK
Re: Videotron Tells customer to go F himself There is no such thing as primary or secondary account holders. Both are equal, from what I understand. So both can remove the other.
In the end, if you fear this can happen to you, make sure you are the only one on your account.
I don't think videotron is to blame for that, I think it's what most people want (the wife has the right to keep the account too, and move it to her new address). However, they could be more helpful to the poor guy who lost his account. It must not be that hard to activate the account again.
Also, do not use your ISP's email service as an important business email address.